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Reviewed 8 February 2014

I had the pleasure of hosting a meeting at this hotel recently. The front desk associates were responsive to my every need and the GM personally checked on me several times throughout my stay. Our internet worked, breakfast was great, and the hotel was sparkling clean. This hotel is exceeded my expectations.

Date of stay: January 2014
  • Trip type: Travelled on business
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1  Thank HotelNinja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BryanWaldron, Manager at Hampton Inn & Suites Lake Mary At Colonial Townpark, responded to this reviewResponded 10 February 2014

HotelNinja,
Thank you for leaving us your feedback on the Hampton Inn and Suites Lake Mary. Outstanding Service is our number one priority here. Each and every team member strives to connect with all of our guests and ensure that every need to met and our guests leave satisfied.. Our management staff loves having the opportunity to interact face to face with our guests, we are nothing without you! I look forward to seeing you again the next time you are in Lake Mary

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Reviewed 6 February 2014

Upon arrival problem reported and repair occurred only to have the unit start making a continuous loud noise again in the middle of the night disrupting everyone's sleep when it was not feasible to go down and complain again or change rooms. Felt room or air unit should have been switched upon our reporting it at arrival. Not correctly fixed to insure satisfaction.

Date of stay: February 2014
  • Trip type: Travelled with family
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    • Service
Review collected in partnership with Hampton
Thank Traveler268217
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BryanWaldron, Manager at Hampton Inn & Suites Lake Mary At Colonial Townpark, responded to this reviewResponded 10 February 2014

We're very sorry to hear that you did not receive the consistent, friendly, and accommodating service you expected during your stay with us. We value your loyalty to our brand and strive to provide a great experience for all our guests. Your concerns are our concerns and we're addressing your comments with our staff. Please feel free to contact us directly so we can personally speak with you regarding these issues.

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Reviewed 5 February 2014

This Hampton Inn is very clean, and located close to the Sanford Orlando airport. It is also conveniently located close to several eating establishments offering a good choice. We travel to this Hampton the night before boarding our plane home the following day. It offers a quiet night’s sleep in comfortable rooms. I highly recommend this Hampton for business travelers that want to be close to the airport.

Date of stay: January 2014
  • Trip type: Travelled on business
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    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mark I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BryanWaldron, Manager at Hampton Inn & Suites Lake Mary At Colonial Townpark, responded to this reviewResponded 10 February 2014

Thank you for your excellent review of the Hampton Inn and Suites Lake Mary! We host a lot of guests the night before they fly out of the Sanford Airport or take the Auto Train up north. I hope you had a wonderful time during your stay here, we look forward to welcoming you again soon!

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Reviewed 5 February 2014

I stayed at this hotel about 8yrs ago and loved it. That is the reason I choose this hotel this trip to fl. It has not changed since. The one thing I did not care for was the traffic into Orlando on I-4. So leave plenty of time if you have appointment or event. Seemed to have congestion daily for one reason or another.

Date of stay: January 2014
  • Trip type: Travelled with family
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    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jonathan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BryanWaldron, Manager at Hampton Inn & Suites Lake Mary At Colonial Townpark, responded to this reviewResponded 10 February 2014

Thank you for your wonderful review of the Hampton Inn and Suites Lake Mary! We love our loyal return guests, and it is truly an honor that after 8 years you still remembered the excellent service we provided for you! I hope you enjoyed seeing our new renovated lobby and fitness center as well as our updated business center. Please do not wait another 8 years to visit us again!

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Reviewed 3 February 2014

Hotel room was clean and staff was extremely nice. When we arrived there was fresh cookies available. Property was always clean and close to many restaurants. Coffee, tea, and hot chocolate was available 24 hours. Worked out several days during the stay and the room was always clean and ready for use. It was GREAT!!!

Date of stay: January 2014
  • Trip type: Travelled on business
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Thank Lorser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BryanWaldron, Manager at Hampton Inn & Suites Lake Mary At Colonial Townpark, responded to this reviewResponded 4 February 2014

Thank you for taking the time to provide us with you awesome review of the Hampton Inn and Suites Lake Mary! I am very happy to hear that you had such a wonderful experience while you were our guest! I hope we can see you again soon!

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