Due to health reasons I take a drink with me everywhere I go. I was no told upon entering establishment that they don't allow outside drinks only after taking and delivering my families order after leaving it on table manager sent server back to say "they don't allow drinks from anywhere else to be brought into the restaurant" I explained that nobody told me that when we entered as well there was a man standing up front near the bar area with a styrofoam cup from racetrac but if she would bring me a glass I would be happy to pour it in another glass as it was basically just ice and pitch my McDonalds cup. She left and came back to say they could not do that either. Then proceeded to ask if I would like something else to drink to which I replied, no I will finish cutting my childs steak and I will take my cup of ice and go out to the car and wait and I will not ever come back here. How rude, if that is an issue first and foremost the hostess should immediately say something at
the door, secondly it should be clearly posted outside and finally instead of sending an insecure server the manager should have addressed it himself, but I guess Sonny doesn't really have the necessary people or problem resolution skills to do what it takes to be an effective customer service oriented manager. He will lose customers and employees if he continues to be manager for Manny's. He already lost at least 5 families that used to frequent his establishment.
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