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“Great service in smaller town Central Florida”

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Holiday Inn Express Lake Wales N - Winter Haven
Ranked #1 of 7 Hotels in Lake Wales
Certificate of Excellence
Reviewed 19 August 2014

We met up with friends to cycle on some of the more rural and less traveled roads just over an hour south of Orlando. We had a couple of great rides made even better by the outstanding hospitality we received at this HIE. We phoned a head a day or two earlier asking for an early check-in, and while they could promise it, they said they'd do their best to accommodate us. We arrived about 7:30 AM, met up with our friends who arrived the night before and set out for a 55 mile bike ride. We were very happy when we returned from our very hot ride before noon and were able to check right in and get a refreshing shower before lunch. Our room was spotlessly clean and very well appointed with refrigerator, microwave and wireless internet service. I'm not a big breakfast person, but was glad to find my favorite; scrambled eggs and hot sauce with hot strong coffee. We'll be back to ride with our friends again next summer!

Room Tip: Hotel is far enough off the highway that it's like to not be affected by road noise in any rooms...
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Regomatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 21 August 2014

Thank you so much for this nice review! We enjoyed having you guys and are so happy that you enjoyed your time with us. We do have a great breakfast! Thank you again for taking the time to share and for being our guest and we hope you stay again real soon!

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Reviews (227)
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89 - 95 of 227 reviews

Reviewed 9 August 2014

Very clean room! Every member of staff was friendly and accommodating. Avoid the hassle of Orlando and enjoy the days off from parks and stay here to truly relax. Very nice stay. I would stay here again and recommend to a friend

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
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Thank flogirlatheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 11 August 2014

Thank you for your business and for taking time to share your experience at my hotel in Lake Wales! It means a lot to us when guests share their positive experiences and we try very hard to make this a great hotel that guests love to visit. Hope we see you here again soon!

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Reviewed 5 August 2014

I had the opportunity to visit the Holiday Inn Express Lake Wales again recently. It remains one of my favorite spots - comfortable, easy to get to, great complimentary breakfast (you HAVE to try the iced coffee rolls!!) - but what separates this hotel from so many others is the service. The Management has the right approach - make sure every customer has a great time and is well cared for. Everyone is so friendly and helpful - more important to me than just about anything else in a hotel! I highly recommend this fine facility.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 7 August 2014

Thank you very much for your nice review of your stay. My team and I try very hard to make every interaction count when accommodating our guests and I am so happy that your stay went well. Hope to have you back again soon and thank you once more for taking the time to share.

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Reviewed 5 August 2014

Absolutely loved this Hotel. told my Husband we will book Holiday Inn Express from now on. Most comfortable beds I have ever had in a hotel before ever. The breakfast is great and really saves you money, with a family of 4 that was a great deal. The staff is friendly and helpful. the have DVD's you can rent for free. i can't say enough good things about this hotel.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
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1  Thank jatyson101097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 7 August 2014

I loved your review! Thank you for taking the time to share. We try to do everything we can to make this a great hotel that guests love and I am so happy that you had an enjoyable time. Thanks again!

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Reviewed 2 August 2014

This is a great location with easy accesses to all areas. It's clean and value priced. Rooms are nice also. We were in the area for a family event and found it to be perfect for a few days stay. Pool area is great and the breakfast had many things to choose from. This is a good chain and this hotel is a credit to it.

Room Tip: Main floor
  • Stayed: October 2013, travelled with family
    • Rooms
    • Cleanliness
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Thank margsavon
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mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 7 August 2014

Thank you very much for this nice review. My team is passionate about serving and we are glad that you enjoyed your time here with us. Thank you again and we hope to see you back down here soon!

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Reviewed 27 July 2014

We had a great stay at this hotel. Stayed 3 nights while visiting Legoland. The room was so big and spacious and wonderful. It was so clean! We stayed on the 3rd Floor and it was super quiet. We loved the breakfast. Only issue we had was with other guests..acting like they would run out of food if they didn't pile it on their plate sky high and run it back to their room for the rest of the guests. I didn't like that. But we loved the pool and the well lit area when we were out at night. There really wasn't a bad parking spot in the lot, all are pretty close. The hotel is very close to many amenities, gas, shopping, etc.

Room Tip: Go for the 3rd Floor, no footsteps from above.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank anderfam2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 28 July 2014

We are so happy that you enjoyed your time with us! We enjoyed having you and hope you visit us again soon!

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Reviewed 23 July 2014

We stayed here 2 nights while visiting to go to Legoland. The hotel was super clean and very nice. We used the pool and fitness center and were the only ones in both facilities. We took advantage of the laundry services and had no issues with others getting in the way here either. The breakfast was fresh and delicious. The man that worked in this area taught my kids how to make pancakes, which absolutely made their day! We rented a movie from the lobby one evening when it rained and that was super convenient. Our options were limited for lodging in Winter Haven, but this hotel was only about a 10-minute drive away. Overall, it was a great stay and would recommend for anyone looking for a place near Legoland.

Room Tip: We were on the 3rd floor, away from the elevator and had no noise issues whatsoever. The housekeepe...
  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank savvytravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this reviewResponded 24 July 2014

Thank you very much for writing such a nice review of your experience at our property. We try to have a great hotel that guests love, and I am so pleased that you enjoyed your time with us. Thank you again.

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Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Phone Number:
Region: United States > Florida > Central Florida > Lake Wales
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Wales
Price Range: £85 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N - Winter Haven Florida

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