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“Roaches all over the bathroom; moldy odor from a/c”

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Suburban Extended Stay
Ranked #25 of 33 Hotels in Lakeland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Roaches all over the bathroom; moldy odor from a/c”
Reviewed 20 March 2011

Intended to stay one night after a late night at conference. Price and location seemed reasonable, but turned out awful. For the price I didn't think it would be fantastic but I expected clean and safe. The damp smell came from the window a/c, but wasn't initially off-putting. But when we arrived in the room exhausted, we immediately gathered our stuff and left for a long drive home instead. The bathroom was crawling with roaches (at least 8 that we saw). I did leave a message on their office voice mail that we were leaving and I expected a refund. They called early the next morning (good thinking on their part - it's not like we weren't completely exhausted from being active all day, late into the night, then driving until 3 am) to apologize and give the refund.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gatorabd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Cornwall, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2011

The place was very clean, had all that we needed for our weeks stay. We were there withtout a vehicle and it was close to all of the things we needed (restaurants, target...)
The staff was very friendly and helpful. I would recommend this place to anyone looking to stay in Lakeland for an extended amount of time or just overnight!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tegs_chihuahuas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie, Florida
Level 6 Contributor
309 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 13 February 2011

My family stayed at this property for 1 night as part of a last minute trip. The rooms are very small and basic but very clean and well kept. The kitchen was a big plus and the bed was comfortable but the pillows were not.

Make sure that you pick up any extra towels or pillows before the office closes at 11pm or you'll have to wait until the next morning.

The location was good if you have a car as it is near everything without being smack in the middle of it which made for a quiet stay except for the loud Mexicans talking in the parking lot at dawn and the fire alarm malfunctioning at 7am.

Overall this is a great property where you just need someplace to cook and have a good night's rest. If you're looking to spend a lot of awake time in the room it is best to stay elsewhere.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bandora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manlius, Illinois
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 February 2010

Visiting family in Lakeland for two weeks. I'm an Elite Gold member of Choice Hotels and look for rooms through their website first when planning a trip. This was my first stay at a Suburban Extended Stay. Convenient to Tampa and Orlando areas for day trips. Good selection of restaurants and stores nearby. Room was very clean. Front desk, housekeeping and maintenance staff all friendly and responsive. Inexpensive rates. Housekeeping once per week. You can exchange towels as needed. Quiet and felt safe. Some issues connecting with wireless internet in my room. A few days I had to take my laptop down to front desk to connect, which was inconvenient.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rebst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridlington, East Yorkshire, England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2008

This was a great place to stay for the revival. It was only about 5 mins by car away from Ignited church and 15 mins from the airport church. The room was clean and spacious and for the price excellent value. We were expecting a lot less for our money about £110 per person for 7 days thats less than £20 per night. The kitchen was well equipped although there was no kettle (just coffee percualtor) and us English like our cups of tea. A Walmart was just opposite Ignited church so we had daily food to put in our kitchenette. My friend felt God's presence on the walk way outside our room which was on teh 3rd floor. The staff where friendly and took our luggage up (which was delayed 2 days from the Delta flight from Atlanta). I would recommend this place to anyone who is going to the revival and not going to hang around there rooms.

  • Liked — It was cheap and central for the Florida Revival
  • Disliked — The smell of the smoking room but you soon got used to it.
  • Stayed July 2008, travelled on business
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sacha64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2008

We enjoy our stay but we left a seat cushion in the room and try to get them to mail it to us. They were not very helpful. We could not get them to put it in a box for UPS to pick it up. Most motels have 24 hours front desk. This one close down at night so we could not get back in our room get things left behind.

  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank samsoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lakeland hotels

Fort Myers
2 reviews
Reviewed 19 June 2008

Don't let the other people's reviews scare you off. This hotel is perfectly fine for a couple of nights. My room was very clean, had a nice shower and bathroom and kitchen. The only thing I had an issue with was that the room had a very strong ciggarette smoke smell. However that was not the hotel's fault because when I booked the hotel all that was left were smoking rooms. There is a Target nearby and after buying some Febreeze the room smelled ok. Did I mention the hotel is right off the highway and convieniently located near a bunch of stores and resturants? I experienced a problem with the key to the door not working but the front desk staff were very helpful and understanding and replaced my key right away. Just be aware that if you arrive after 11 pm there's no one in the office. But there are clear instructions on how to get your key.

And to all the people who wrote scathing reviews:

The hotel was under $60, what did you really expect????

  • Liked — the price
  • Disliked — the smoke smell in the room (not the fault of the hotel)
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seekingpatton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suburban Extended Stay

Property: Suburban Extended Stay
Address: 4335 Williamstown Blvd, Lakeland, FL 33810-3733
Phone Number:
Region: United States > Florida > Central Florida > Lakeland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #25 of 33 Hotels in Lakeland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Suburban Extended Stay 2*
Number of rooms: 138
Reservation Options:
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Also Known As:
Suburban Extended Stay Hotel Lakeland
Suburban Extended Stay Lakeland, Florida
Lakeland Extended Stay

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