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“Top Notch Hotel”

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Hilton Garden Inn Lakeland
Ranked #5 of 33 Hotels in Lakeland
Certificate of Excellence
Reviewed 24 October 2013

great stay, great food, great staff. Very helpful. We stayed with ten other twelves year old girsl softball players and i did not hear a complaint from any of them. The parents enjoyed themselves also. Highly recommend for any team playing in Lakeland.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn
1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 6 November 2013

Thank you for your great feedback on your recent stay at our Hilton Garden Inn in Lakeland! We truly enjoy when groups utilize our facilities as we are just minutes away from many of the sporting complexes in town. We welcome you at any time to call in and request group booking rates or fully customizable ones are available directly through our Lakeland HGI homepage that allows you to take full access control of your group including personalized group web pages. Feel free to call us to find out more! We hope to see you again!

Respectfully,

Michele Febres
Guest Service Manager

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487 - 493 of 628 reviews

Reviewed 22 October 2013

Just a few miles outside of Lakeland, but we felt it worth the short drive into town. The property is very well maintained, with very clean room; friendly, welcoming staff.

IN ROOM WHIRLPOOL TUB was fabulous! Very welcome after a long day of checking out the Lake Mirror Classic Car Show in town.

The in house restaurant is convenient. We only had breakfast there, but it was very good and reasonably priced. EXCELLENT SERVICE!

Room Tip: Pay the small upgrade and get the in-room Whirlpool Tub... big enough for two!
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 6 November 2013

Thank you for the response on your recent stay at our HGI in Lakeland! We are so glad to hear you chose our hotel out of all the other accommodations in the downtown Lakeland area closer to the car show. Our whirlpool rooms are suited for just such needs after an all day event to unwind. Our breakfast in the morning is customizable to give you the oomph necessary to get you back up and running the next day. We hope to welcome you again at our Hilton Garden Inn Lakeland!

Respectfully,

Michele Febres
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013 via mobile

The HGI is very nice and is exactly what you expect when staying at one. I think that is the best reasons to stay with HGI. My only issue with this property is their restaurant prices are a little inflated and the location is to far from town.

  • Stayed: October 2013
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1  Thank BrMiller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 15 October 2013

Thank you for your feedback on your recent stay at our HGI Lakeland! If in the area again, feel free to ask our bartenders of our nightly deals and specials now available monthly. We look forward to welcoming you again with our consistent friendly and courteous service.

Respectfully,
Michele Febres
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

Very friendly and customer service was awesome. This was a great place to conduct business and to have a sense of being out of the hussle and bussle. The breakfast was awesome and dinner was fine. This will definitley be a place to meet for future meetings with our company. Thanks again for making my stay the "home away from home!"

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Chris James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 15 October 2013

We appreciate your feedback on your recent stay at our HGI Lakeland! It is our pleasure to make you as comfortable and cozy as if you were at home. A quiet location shortly off the beaten path to focus on your business needs during the day, and relaxation needs at night. If in town again for a meeting, or just passing through, we'd love to welcome you again.

Respectfully,

Michele Febres
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

A very clean and relaxing hotel, with a good restaurant and bar. This hotel is a bit far from other attractions in the area except for the small airport next door. If you are working in the area and you want a place to unwind, have some good food and drink. They also have nice banquet facilities

  • Stayed: May 2013, travelled on business
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1  Thank Jessie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 15 October 2013

We appreciate your feedback on your recent stay at our HGI Lakeland! Our staff works diligently to ensure each guest is greeted with courteous staff, and clean facilities. Along with our slightly off the beaten path location, we pride ourselves in the relaxing nature of our hotel, but also being very accessible to major roads and highways being central to both Orlando and Tampa. If in the area in the future, we'd love to see you again with welcoming smiles and friendly service.

Respectfully,

Michele Febres
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

Very clean, staff was great!! The pool was clean and prsentation of the hotel was good. I would stay again. The breakfast bar had a lot to select from. The only complaint wa that I requested a non-smoking room and my room reeked of cigarettes. It was marked non-smoking. The staff did offer to change rooms.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Shorla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 15 October 2013

Thank you for the responses on your recent stay at our HGI Lakeland! We love that you enjoyed our breakfast as our cooks and servers have much pride in making the start of your day a stellar one! We are working diligently to treat rooms that unfortunately have been smoked in. If in the area again, we would love to welcome you into a fresh, clean room, attended by friendly housekeepers, and all other needs met by our enthusiastic front desk team.

Respectfully,

Michele Febres
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

This location offers everything you would want in a hotel. The rooms are spacious and clean. The staff is friendly and welcoming. The pool is great for relaxing after a long day. A nice breakfast in the morning starts you off right. Andrea, the manager, was so helpful, and Audrey in the breakfast area, were both ultra-friendly and treated us as their premium guests. We will definitely be back to this location!

  • Stayed: September 2013, travelled with family
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Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this reviewResponded 15 October 2013

Thank you very much for your great feedback on your recent stay at our HGI Lakeland! We all take great pride in our work to make your stay a pleasant, comfortable, and one worth talking about! From our relaxing pool to our cook to order breakfast, the overall message is that each stay is about your direct needs! Andrea and Audrey are both great key examples of what it means to be a Hilton employee. I am sure they would love you make your next visit just as fabulous as this past one. We hope to see you again soon!

Respectfully,

Michele Febres
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Dr, Lakeland, FL 33811-1238
Phone Number:
Region: United States > Florida > Central Florida > Lakeland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lakeland
#2 Romantic Hotel in Lakeland
#4 Business Hotel in Lakeland
Price Range: £78 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hilton Garden Inn Lakeland Florida

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