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“Grateful during sorrow”

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Hilton Garden Inn Lakeland
Ranked #5 of 33 Hotels in Lakeland
Certificate of Excellence
United States
1 review
“Grateful during sorrow”
Reviewed 23 July 2014

Very helpful staff in all areas, front deck, breakfast, service, etc Highly recommend this hotel. Rented 2 room for family to attend my brother funeral. My grandchildren and children enjoyed their stay especially the pool because of the hot weather. I was very pleased with location and services.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationships, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review, 24 July 2014
We'd like to again extend our condolences for your loss. Thank you for taking the time to review our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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599 reviews from our community

Traveller rating
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    152
    44
    22
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Vincennes, Indiana
Level 6 Contributor
164 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 18 July 2014

Stayed here 2 nights and I must say it is one of the BEST Hilton Garden Inns I have ever stayed at. The staff was unbelievably wonderful from the front desk, the bar, housekeeping and the restaurant. Everyone made us feel so welcomed. The rooms were so well maintained and you could tell that everyone from the housekeeping staff to the management took pride in their job and what they had to offer to the guests.

The pool and hot tube area was very well stocked and maintained. I don't know what type of restaurants there are around the area as we chose to eat at the hotel 1 night and ordered delivery from a local pizza shop the other.

I would stay at this location again when I'm in the area.

Room Tip: For a larger room ask for a suite. Has a separate living room and TV
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Indy_Fan_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationships, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review, 24 July 2014
We are so thrilled to hear you enjoyed your time with us! It makes our day to read that everyone here contributed to your pleasurable stay. We look forward to seeing you again soon.
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Chicago, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 13 July 2014

The Hilton Garden Inn in Lakeland Florida has great accommodations, a courteous staff, and clean quite comfortable rooms. Very good food at the restaurant (dinner) and at the breakfast cafe. I will definitely stay here again the next time I am in the area.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review, 15 July 2014
Thank you for staying with us at the Hilton Garden Inn Lakeland. We're so glad you enjoyed your stay. It's so good to hear that you found our staff courteous and that the food from our restaurant was prepared especially to your liking. It's also wonderful to hear you would return to our property should your travel bring you back to our area. We'd be delighted to welcome you back. In fact, we look forward to your return to our hotel soon. Amy Carlton, Front Office Manager
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New Port Richey, United States
1 review
Reviewed 13 July 2014

My husband and I stayed at this hotel over the 4th of July for several reasons. We were supposed to stay here a year ago for my son's wedding, but my husband had a heart attack and was unable to attend the rehearsal dinner we planned. I came alone and the staff at this hotel (especially Rebecca Fortier, the event planner) went above and beyond to help me at this stressful time. My husband did fine and wanted to return to this hotel to stay in the suite he missed last year. The staff remembered us and treated us like royalty! The hotel is clean with a lovely pool and delicious food. Our family met us here and we had a wonderful Holiday Weekend!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review, 15 July 2014
Thank you for your recent review of the Hilton Garden Inn Lakeland. We certainly do appreciate that you took the time to comment on your experience at our hotel. Thank you for your kind remarks about our property and staff as well as the quality of the food offered at our restaurant. I am glad you were able to enjoy your stay, and your positive recognition of our staff is something we greatly appreciate. We do our best to make all our guests comfortable with our accommodations and we hope every guest would want to return to stay with us. Should any future travels bring you back to the Lakeland area, we hope you'll choose to stay with us. We'd love to welcome you back! Amy Carlton, Front Office Manager
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Lakeland, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014

Our family needed a local hotel to stay in when we had a plumbing issue at our home. We enjoyed our stay at the Lakeland, FL Hilton Garden Inn. Friendly helpful staff, clean room. Nice work out room, clean pool and hot tub. We would stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Joette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review, 30 June 2014
Thank you for your kind words regarding your stay with us here at the Hilton Garden Inn. I'm glad you found our accommodations to your liking. I'm very sorry you had to visit under those circumstances, but it's good to know that you would consider staying with us or recommending us to others should a need to do so arise. Thanks again for staying with us. Amy Carlton, Front Office Manager
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Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

Wonderful time for our classmates at our reunion. Hotel was great and everyone had a good time. The staff was excellent. Looking forward to staying at this Hilton again when visiting Lakeland Fl. Ruby Letendre Atlanta, Ga

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Ruby L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review, 26 June 2014
Thank you so much for your review of our hotel and staff. I'm so glad you enjoyed your stay with us at the Hilton Garden Inn Lakeland. It really was our pleasure to be the host hotel for your class' 40th reunion. I along with the rest of our team enjoyed having you stay with us as well, and we are happy to here you look forward to coming back. Hope to see you soon! Amy Carlton, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Opelousas, Louisiana
Level 6 Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 June 2014

This a new hotel and was very clean. We only stayed one night and left early but had no complaints. It was close to the airport and my business destination. The staff was friendly and helpful. There was a refrigerator and microwave in the room.

Room Tip: Breakfast is not included with the room.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review, 23 June 2014
Thank you for staying with us at the Hilton Garden Inn Lakeland. It's great to hear you enjoyed your stay. I'm also happy to hear you found our staff to be helpful and friendly. We have a great team and it's so nice of you to recognize them with your kind compliments. We are actually nearly seven years old, but it's just as nice a compliment for us to know you thought us to be new. We do strive to keep up the property and maintain it as best we can. We want our guests to come back. In fact, we sure do hope you'll choose to stay with us again should your travels bring you back to the area. We'd love to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Lakeland

Property: Hilton Garden Inn Lakeland
Address: 3839 Don Emerson Dr, Lakeland, FL 33811-1238
Phone Number:
Region: United States > Florida > Central Florida > Lakeland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lakeland
#2 Romantic Hotel in Lakeland
#4 Business Hotel in Lakeland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hilton Garden Inn Lakeland Florida

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