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Fiesta Key RV Resort & Marina
Nearby Hotels
US$230
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Kon-Tiki Resort(Islamorada)
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Islander Resort(Islamorada)
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Certificate of Excellence
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Reviews (1,016)
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Reviewed 16 February 2014 via mobile

What a difference a month makes! The new manager,Craig, is doing a great job of pointing this place in the right direction and getting it going that way! Not a small task,considering it's been years since the place has had any major work done. Let's call it a gem in the rough.Remodeling is actively going on,& I can't wait to see what it will be like next December! They threw a great Luau party on Valentines day for theguests! The pub food is really good, had the Sunday breakfast buffet, it was great! Views can' t be beat! Sunrise on 1 side, Sunset on the other! Why are you still up there shoveling snow???

Stayed: February 2014, travelled as a couple
1  Thank dannettedarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equity Lifestyl... P, Guest Relations Manager at Fiesta Key RV Resort & Marina, responded to this reviewResponded 7 March 2014

Dear dannettedarrow,

Thank you for taking the time to complete our customer review. It is rewarding to know that you recognize our breathtaking views at Fiesta Key, including our majestic sunrises and sunsets. I’m glad you are pleased with our current property restorations. Fiesta Key is slated for even more renovations for the 2014 season, so your feedback is a great tool to ensure that our ongoing improvements are achieving our goal of supreme customer satisfaction.

Thank you for sharing your comments with us. We hope you will stay with us again, soon, to enjoy another memorable visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

The person that is responsible for booking the sites at the front office is very rude and wont help you at all in case you need to move to another site. When you call you are not able to see or even choose the site you are renting so they sign you in whatever place, if you are in a big group and need more than one site, you wont be together, and dont even try to move, you will be ask to leave the park and they will refund your money with a smile on their face, this park use to be very GOOD about 7 years ago but now it is not worthy your money, trip,time... so if you are thinking in going there you better think twice, because i have learned my lesson, ill never go there again they for sure lost a customer and ill be telling all my friends, relatives,even people that i dont know about how bad this park is.... Fiesta key you have dropped on your service a lot you should change the front desk lady before you loose all of your customers.... very sorry...
Leandro Maia.
02/15/14

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank fazinhafl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equity Lifestyl... P, Guest Relations Manager at Fiesta Key RV Resort & Marina, responded to this reviewResponded 7 March 2014

Dear fazinhafl,

I want to thank you for taking the time to complete our customer review after your recent stay at Fiesta Key. Our guests are a very important part of our community, so your feedback is essential to help us achieve your greatest satisfaction.

I have shared your concerns with the Fiesta Key staff with the appropriate management. They are currently working to make sure that our guests are treated with professional courtesy and helpful concern.

I am glad you recognize the beautiful scenery and views at Fiesta Key and hope you will reconsider and decide to visit us again. Thank you for your past patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

Fiesta key is a beautiful location with great views! THAT IS IT!!!! After that it is called fiasco keys.
1. Depending on when you book depends on the price you pay, book early pay the most, book later get it for 1/2 off, book some other time pay 30% off. What the heck!
2. The property is run down to the point that I can't believe that the state don't shut it down. No housekeeping hardly at all.
3. Renting a room here your promised clean sheets and linens. No such thing!
4. The management staff is the worse ever, really no experience at all, and very rude to the patrons of this place. The other folks who have written about Valerie have it right! She is not a person to have in charge managing anything and as a business owner myself, she would put me out of business in no time.
5. The cabins folks refer to are to be torn down in the future, WHY, because they are exactly like previous reviews of this place state. Not fit for human cohabitation.

In a nutshell..... Property is some of the best in the keys (except for the flooding when it rains) but the management, buildings, and upkeep of this place leaves a lot to be desired!

Room Tip: Do not stay in the cabanas! Be aware that your neighbor probably got there site, or room for 1/2 of what you did!
  • Stayed: February 2014, travelled with family
    • Value
    • Location
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6  Thank Cbllc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equity Lifestyl... P, Guest Relations Manager at Fiesta Key RV Resort & Marina, responded to this reviewResponded 12 February 2014

Dear Cbllc,

I want to thank you for taking the time to complete our customer review. I am glad you feel the scenic landscapes and views at Fiesta Key are beautiful!

I have shared your concerns with management and they are taking steps to remedy any adverse conditions at this location. Fiesta Key is slated for major renovations for the 2014 season, so your feedback is a great tool to ensure that our ongoing improvements are achieving our goal of supreme customer satisfaction. New cabana furnishings have been ordered and should arrive in February.

I want to encourage you to visit Fiesta Key again in the near future and experience some of these renovations for yourself. Periodically, Fiesta Key offers specials and discounted rates based on availability at the property.

Thank you for sharing your concerns and hopefully on your next stay with us, you will have a rewarding and enjoyable visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

When we arrived they told us that our reservation had been cancelled. It took a lot of phonecalls and time to work out that the mistake was theirs. The "cabanas" that we stayed in were very run down and badly equiped, no cooking utensils or glasses and asking at reception didnt produce any either. I seriously cut my arm on the sharp edge of the broken soap-dish in the shower.
The only thing this place has to recommend is its location.

Room Tip: Avoid this place
  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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5  Thank Harley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equity Lifestyl... P, Guest Relations Manager at Fiesta Key RV Resort & Marina, responded to this reviewResponded 7 February 2014

Dear HarleyT,

I want to thank you for taking the time to complete our customer survey. Fiesta Key is slated for major renovations for the 2014 season, so your feedback is a great tool to ensure that our ongoing improvements are achieving our goal of supreme customer satisfaction.

I have shared your concerns with management and they are taking steps to remedy any adverse conditions at Fiesta Key. New Cabana furnishings have been ordered and should arrive in February.

I want to encourage you to visit our community again in the near future and experience some of these renovations for yourself. Thank you for sharing your concerns and hopefully on your next visit with us, you will have a rewarding and enjoyable visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

We've been coming to Fiesta Key since it was a KOA - about 10 years. It's a lovely piece of property that had been left to deteriorate while the owners tried to sell it. When we left last year, it was disturbing to see how far off business had dropped and how poorly maintained the facility had become. The recent purchase by Encore is showing significant improvements. Things are coming back, and the current management has begun a fix-up campaign to restore the park to what it once was! The park again is almost full.

Room Tip: We stayed in one of the relatively new waterfront cottages - awesome view of sunrise, and a nice walk to the other side of the park to Sunset Point to share the sunset with everyone!
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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4  Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equity Lifestyl... P, Guest Relations Manager at Fiesta Key RV Resort & Marina, responded to this reviewResponded 12 February 2014

Dear Kim C,

I want to thank you for taking the time to complete our customer review. It is rewarding to know that you are pleased with our current property restorations.

Fiesta Key is slated for more major renovations for the 2014 season, so your feedback is a great tool to ensure that our ongoing improvements are achieving our goal of supreme customer satisfaction.

I want to encourage you to visit Fiesta Key again in the near future and view more of these transformations for yourself. The scenic landscapes at Fiesta Key remain a beautiful experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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