Do not stay here. They do not listen to customers requests
We were visiting for a wedding. When I made the reservation, I stressed that we would arrive around noon, and we needed early check in (I even offered to pay for an extra night if necessary). While they did say they would not guarantee it, they thought it reasonable to get into our room by 1:30-2pm ish, if we got in the queue early to wait for a room. And it would be no later than 4pm, when official check in started. With the wedding cocktails at 6pm, this should be sufficient.
We arrived at noon, got in the queue, and waited. And waited. And waited. Not until after 5pm did we finally get into our room. Poor management of cleaning staff, poor room management, poor communication with customers, poor managing expectations.
In fairness, the room was wonderful, the pool and facility was great, but very disappointing overall.
- Official Description (provided by the hotel):
- AAA Four-Diamond private beach front resort just off the coast of Sarasota. Elegantly appointed suite accommodations feature a kitchen, washer/dryer, private balcony and twice daily housekeeping. On-site amenities include six restaurants, championship golf, all new Tennis Gardens, Spa, fitness center, marina, year-round Kids Klub and miles of white sand beach. ... more less
- Reservation Options:
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- Also Known As:
- Longboat Key Club And Resort
- Longboat Key Club Hotel Longboat Key
- Longboat Key Resort
- Longboat Key Hotel
- Longboat Key Club Resort
- Resort At Longboat Key Club Florida