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“Great Hotel! Park in the front near the cameras.”

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Homewood Suites Orlando-Maitland
Ranked #1 of 6 Hotels in Maitland
Certificate of Excellence
Reviewed 9 September 2013

Great hotel. Great staff. Great service. Clean. Pleasant. Be careful in the parking lot outside of camera range. Great walking access to Apple-bee's Restaurant. Nearby shopping available. Easy access off of I-4. Meals were great. Staff very friendly. Great pool.

  • Stayed: September 2013, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Homewood Suites by Hilton
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 16 September 2013

Dear Guest,

i want to say THANK YOU for taking the time to complete a survey about your stay with us. I am sorry to hear about the incident that had happened during your stay with us. We are looking into the situation and will be making the changes that are needed to better secure the Hotel and Guests.
We appreciate your feedback as it is important for us to succeed and be the best we can be.

Best Regards,
Natalie Mower
General Manager

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545 - 551 of 723 reviews

Reviewed 4 September 2013

The hotel itself is physically nice and fairly new. We had mold on the ceiling of the bathroom which we had the cleaning staff remove. It was not a few specs but a good amount, clearly anyone would look up and see the black on the ceiling. They did a good job cleaning that up. Unfortunately the mattresses in our suite were soft, springy and far below any mattress offered up by any quality hotel this decade.

Stayed: September 2013, travelled with family
Review collected in partnership with Homewood Suites by Hilton
Thank TravelingCanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 16 September 2013

Dear Valued Guest,

I want to take a moment and thank you for the feedback. I am sorry to hear that your stay was not satisfatory. It is our goal to make sure that each and every guest has the best stay possible. I want to inform you that I just had just recently taken over the hotel in the middle of August and we are making many changes to provide a better product and service. I would like to invite you back to the hotel when ever you are in the area so you can see first hand the great changes we have made. We value your feedback as this is how we grow to be the best.

Best Regards,
Natalie Mower
General Manager

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Reviewed 4 September 2013

PROS - Great price! Clean, comfortable room. Pleasant, very friendly staff, particularly Matt. Good breakfast, great variety of foods Would I stay here again? As often as possible.

CONS - Dirty carpet in hallways. Pond smelled awful and needed to be cleaned of the trash floating in it.

  • Stayed: July 2013, travelled with family
    • Value
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Thank AD344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 16 September 2013

Dear Valued Guest,

We are pleased to hear that you enjoyed your stay with us. It is our number one goal to make sure that each and every guest enjoys each and every stay. We hope to see you again in the near future when you need a home away from home in the Orlando area. Again THANK YOU !!!!

Natalie Mower
General Manager

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Reviewed 28 August 2013 via mobile

We stayed here while having some work done on our home. Room was very comfortable and clean. We ended up checking out early. One night had noisy neighbors that kept me up all night. Spoke with manager the next morning about it, he was kind and gave us a full refund for that night. If we needed a place to stay again. Would definetly stay here and recommend. Nice rooms, comfortable bed. Great staff!

  • Stayed: August 2013
    • Value
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Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 3 September 2013

Dear Valued Guest ,

We are happy to hear that you chose us to be your home away from home. I want to extend the apolgy of the noise as we want to make sure that each and every guest leaves happy.

We hope that you can tell all your family and friends visiting the area that we are your home away from home choice for the area. Again Thank You for taking the time to let us kow how we are doing,

Best Regards
Natalie

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Reviewed 28 August 2013

I came to this area for business and decided to give this hotel another chance but again it was nothing special. The rooms are outdated and the food is very mediocre. My first stay we had to be evacuated due to a faulty steam pipe and this time there was a car in the parking lot that was surrounded by four cop cars. Just stay somewhere else.

  • Stayed: June 2013, travelled on business
    • Value
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Thank Kyle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 3 September 2013

Dear valued Guest ,

We want to say thank you for letting us know of how we can improve our service and overall hotel. I am the new General Manager of the Hotel of a couple weeks ago and we are improving all areas that you had mentioned. I would like to invite you back on us to show you that we are striving to make the changes that will make sure each and every guest leaves happy.
Please feel free to contact me at the hotel 407-875-8777.

Best Regards,
Natalie Mower
General Manager

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Reviewed 28 August 2013

The entire staff...especially Stacie, Matt and Mary...will make sure your stay is comfortable and up to Hilton Quality standards... The rooms have been updated...along with the bedding and linens...a great night sleep

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Gregory T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 3 September 2013

Dear Guest,

We want to say Thank You for taking the time to let us know how we are doing. We are happy to hear that you noticed the positive changes of the hotel. We strive to make sure that each and every guest enjoys each and every stay with us. We hope to be your home away from home when you are in the area.

Thanks Again
Natalie and Staff

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Reviewed 27 August 2013

The hotel was spotless-great rates, super comfortable beds, good breakfast. Great value for your money. The staff was pleasant and accomodating always welcoming. The staff was always busy but multi-tasked a number of different issues and did a nice job.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this reviewResponded 3 September 2013

Dear Guest ,

We want to take the time to give a huge THANK YOU for completing the survey, We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

Your Friends
Homewood Suites Maitland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Orlando-Maitland

Address: 290 Southhall Ln, Maitland, FL 32751-7251
Phone Number:
Region: United States > Florida > Maitland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Maitland
Price Range: £96 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Orlando-Maitland 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Homewood Suites Orlando n - Maitland Hotel Maitland
Homewood Suites Maitland
Homewood Maitland
Maitland Homewood Suites
Homewood Suites Orlando-Maitland Florida

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