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“Best Hotel Experience We've Ever Had”

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Eau Palm Beach Resort & Spa
Ranked #1 of 1 Hotels in Manalapan
Certificate of Excellence
2 reviews
“Best Hotel Experience We've Ever Had”
Reviewed 23 March 2014

My wife and I were in Fort Lauderdale for a conference and stayed at the Eau Palm Beach Resort It truly lived up to its reputation. I've stayed at hotels all over the world and I would have to say that this is the best customer service that I've ever experience. Most comfortable hotel beds, amazing room service, the best views on the Florida Coast and great access to the beach. We stayed in the King Ocean Front Suite which was worth the upgrade for the bathroom alone. Loved the rain shower head and the TV hidden in the master bath mirror. We had a couples massage in the spa which was one of our best spa experiences. We've been to great spas in Vegas and there is nothing like the Eau. The 24 hour pool is a great option and don't miss the smores by the fire pit.

Room Tip: We upgraded to the Ocean Front King Suite and it was well worth it. Large room with two full baths...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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981 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
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English first
Garrison, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2014

We stayed at Eau Palm beach mainly because we could get a room with a outside cabana as well as direct beach access and they had a family pool ( We have 2 small kids)
Our room was was very nice, but the outdoor cabana had no outdoor lighting because of turtles laying eggs on the beach. The pool was too deep for our 1 1/2 and 3 1/2 year to play and there are rocks sticking out of the ocean so we could not go swimming from the beach.

After paying $700 per night you can imagine our frustrations. When we mention the lighting situation on our cabana to the front desk the young lady told us she might be able to find us a flash light. I will leave it there.

  • Stayed March 2014, travelled with family
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Helpful?
3 Thank lantland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle P, Manager at Eau Palm Beach Resort & Spa, responded to this review, 24 March 2014
Dear lantland,

Thank you for taking the time to review your recent stay with us at Eau Palm Beach Resort & Spa. Sea Turtle nesting season is something that happens every year beginning in early March throughout the state of Florida (and I am sure along the coast of others areas as well). When season is here, every city/town/county has a lights out ordinance that must be followed.

I do hope that you will consider staying with us again in the future - especially as your children get older and that they will be able to participate in our amazing kids program at Aquanuts - I know they will love it - and that will leave a little more "me" time for you!

Sincerely,
Guest Services Team
Eau Palm Beach Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
129 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 March 2014

Beautiful property on the Atlantic but a long way from downtown Palm Beach. It was formerly a Ritz Carlton and looks to have been built as one. The hotel says the parting was at their initiation but I have no way of verifying this.

Room Tip: Try for ocean view or partial ocean view
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank wgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle P, Manager at Eau Palm Beach Resort & Spa, responded to this review, 24 March 2014
Dear wgn,

I appreciate you taking the time to review your recent stay with us at Eau Palm Beach Resort & Spa. You are correct - we were formally known as a previous brand and in July 2013, the owners of this amazing property decided that they wanted to operate as a luxury independent resort. We all agreed that as a 5-star, 5-Diamond resort and a partnership with the Preferred Hotel Group that this was a great decision. We have been working feverishly to stand out amongst the rest of Palm Beach County’s luxury resorts and the response has been wonderful.

We hope to welcome you back to Eau in the very near future.

Sincerely,
Guest Services Team
Eau Palm Beach Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 March 2014

I have finally found European, casual elegance in the US with this gorgeous oceanfront resort. This is an intimate feeling, 300+ room, low-rise resort where the sensibility is pitch perfect. If you relish beautifully designed lobby, grounds and comfortable rooms, then this is the place for you. The resort is fairly self-sufficient and there is enough variety in dining options (I had lunch one day next door at the local's favorite, Dune Deck) that we were always satisfied. I particularly enjoyed evening drinks around the fire pit with D.J. music on the weekends. It had a distinctly urban, casual vibe. Loved it! I was upgraded to an oceanfront suite and was lulled to sleep every night with the sound of ocean waves and enjoyed moon and sunrises over the Atlantic. The family pool area (separate from the adults-only pool) is adjacent to the ocean and is so lovely, comfortable. Service was impeccable, too. What a find! I will return. Recommendation: Fly into West Palm Beach airport rather than Ft. Lauderdale for easy access.

Room Tip: Ocean-front rooms are spectacular - book in advance to get a discount. Higher floors are away from c...
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  • Stayed March 2014, travelled with friends
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Helpful?
Thank SilverFoxNYC_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle P, Manager at Eau Palm Beach Resort & Spa, responded to this review, 24 March 2014
Dear SilverFoxNYC_11,

WOW, thank you for taking the time to let us know how much you enjoyed your recent stay with us at Eau Palm Beach! It looks as though you were able to really soak in all that we pride ourselves to be as a luxury independent resort.

We hope to welcome you back again in the near future!

Sincerely,
Guest Services Team
Eau Palm Beach Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntingdon Valley, Pennsylvania
Level Contributor
116 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 March 2014

My daughter and I stayed here for four nights. They have everything you need. from toiletries, robes, slippers, wonderful restaurant to pool and much more... in fact you only need to bring clothes and a few personal items. We had a delightful stay and will return. Beautiful scenic surroundings by the water. Rooms are well appointed as is the hotel itself. Staff are accommodating and very friendly. Couldn't have picked a better place to spend a few days.

Room Tip: If I remember correctly the most of the rooms have a good view.
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  • Stayed April 2013, travelled with family
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Helpful?
Thank mim k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2014 via mobile

I'm not even sure where to begin, but I'll start by saying the lobby alone will take your breath away. The service was impeccable, from the bellman, James, all the girls at the front desk, and our favorite concierge, Victoria, to the entire restaurant and pool staff. The views from our oceanfront room transported us to serenity immediately and we couldn't have asked for a more relaxing and enjoyable holiday. Thank you, EAU!

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 March 2014

We went to the Eau to celebrate a 70th birthday. The prices were much better than south Beach at $500 per room vs. $800 for comparable rooms in South Beach.

We had 7 in our party ranging from 77 to 6. The hotel was terrific for all.

I look at a hotel across 5 components.

Rooms. The rooms were spacious and fresh and what you would expect of a 5 star hotel.

Pools. They had two pool areas that we used. There was an adult pool and a family. In addition next to the family pool, there was a hot tub that would easily fit 16. The pools were heated to 84 degrees and were great for swimming.

Restaurants. We only ate at the restaurant for breakfast. The service was great as was the food. The buffet was about what you would expect for a 5 star hotel at $32 per adult and $16 per child and included eggs prepared by a chef, lots of great fresh fruit, pastries, desserts and assorted breakfast meats.

Service. The service was excellent and Ritz quality. My sense is the management has read the reviews and is doing their best to ensure service is excellent. The staff was great w the children and just exceptional overall.

Location. The hotel is right next to the ocean w a beautiful beach. It's your typical Tier 1 Florida property.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CardinalRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eau Palm Beach Resort & Spa

Property: Eau Palm Beach Resort & Spa
Address: 100 S Ocean Blvd, Manalapan, FL 33462-3368 (Formerly The Ritz-Carlton, Palm Beach)
Phone Number:
Region: United States > Florida > Manalapan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Manalapan
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Eau Palm Beach Resort & Spa 5*
Number of rooms: 309
Official Description (provided by the hotel):
Eau Palm Beach Resort & Spa is situated on seven acres of private oceanfront beach. With our lush tropical gardens, and breath taking ocean views, guests are immediately welcomed with the warm Florida sunshine and the turquoise waters of the Atlantic Ocean. The resort radiates the new Palm Beach lifestyle. Spacious guestrooms offer oversized private balconies with full ocean, pool or garden views. All suites have a seperate bedroom, living room and two bathrooms. Club level offers exclusive access to extra indulgences including a private lounge with scrumptious delicacies changed six times daily, plus a full bar. Our award-winning and world class “Eau Spa” is 42,000 sq. feet of pure indulgence. Luxurious spa villas, exotic pampering treatments, and a Mixoligist’s Bar to create, stir and wisk into your very own magic potion. The extensive fitness center includes a dedicated spinning studio, Pilates classroom and a yoga studio along with the most up to date cardiovascular and strength equipment. Our certified exercise gurus are available for personal training. Resort amenities include: Four distinct restaurants and lounges, two refreshing pools, Har-tru clay tennis courts, Aquatic sports desk and oceanfront cabanas. For our younger guests, we offer AquaNot, Kids Camp or Coast, Tweens Club, both an adventure of social, and sporting activities. The hotel also offers business lounge, complimentary wifi throughout, and is pet friendly. ... more   less 
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Also Known As:
The Ritz-Carlton, Palm Beach Hotel Manalapan
Ritz Carlton Manalapan
Ritz Manalapan
Ritz Carlton Palm Beach
Ritz Carlton Florida
Manalapan Ritz-Carlton
Eau Palm Beach Resort & Spa Florida/Manalapan

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