Our overall experience was truly excellent. Whoever is providing the training to the staff is doing a superb job. Everyone was extremely friendly, engaging and sincere in providing extraordinary service to us. The facility is beautiful and very luxurious. The Spa was very impressive as was the lobby and outside pool/beach area. Mike, who covered the pool area for refreshments etc. was extremely attentive and accommodating. He even booked dinner reservations for us at a local restaurant after researching what we were looking for. The front desk staff was also extremely accommodating helping me receive a large fax from my business which required some IT assistance.
From the valet, bell service, concierge, front desk, restaurant, lounge, Spa and housekeeping etc.everyone was very curteous, friendly and engaging. The used our names whenever possible and made us feel like special guests.
I will dfinitely be back and recommend the Eau to all of my friends and business contacts. This is truly a special resort who knows how to treat guests like family!More
- Free Wifi
- Free Parking