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“Very Enjoyable Stay”

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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
GreenLeadersBronze level
Reviewed 6 May 2012

We returned to Marco Island after a gap of 16 years and we were amazed at the changes. Previously there had been a dearth of shops and good restaurants on the island and now the whole place has been transformed with beautifully landscaped roads, several good shopping malls and supermarkets, and a large number of good eating places.

We had previously stayed at the Marriott, which was huge, but on this occasion we chose the Hilton. The service at the hotel was really excellent with almost everyone smiling and being friendly even if only passing in the corridor. We had a 'gulfview junior suite' which was a nice room, but nothing particularly special as we had a side view of the gulf overlooking the spa and tennis courts. If we had expected a full sea view we would have been rather disappointed, but having read the Tripadvisor comments we knew what to expect.

The daily charge of $10 for the car park was a little annoying, and we could see no reason for paying any additional extra charge for valet parking, as the distance to the hotel was so little.

The pool area was adequate and never full during our stay, but there was little shade if the sun had been really hot (which it wasn't!). It is good that a resort such as this does not charge for beach loungers, but we thought the 'nominal charge' of $18 + Tax for the sun umbrellas on the beach was excessive. During our stay the weather became very unsettled (we actually had two very rainy days, which was almost unheard of at this time of year) and the beach was therefore not a viable option for sun bathing. The pool area was fine, when the sun was out, as this was also sheltered from the wind.

We had breakfast in the Paradise Cafe every day during our stay apart from one when we crossed the road to try Stonemills. This was a mistake as the service at Stonemills was almost non-existent, it took ages to get our meal despite there only being 6 people in the restaurant, and it cost just as much as the breakfast at the Hilton. The Hilton breakfast buffet was fine and there was a choice of either the full breakfast, or a continental, which suited us just fine. There were plenty of servers at breakfast and they were always friendly and attentive.

The Concierge at the hotel, Tina, was great and extremely helpful to us throughout our stay. She recommended several very good restauarants that we tried and all were good (especially DaVinci's). Plus she suggested that, in view of the mixed weather, we might like to try an airboat tour of the everglades with Speedy Johnson. This was really great fun and pretty good value for money. We did not see any alligators during the tour (it's quite noisy), but we did see a racoon and several ospreys. After the tour we drove a short distance to Turner Road and there were loads of alligators to see and photograph just at the side of the road - and all for free!

We certainly enjoyed our stay at the Hilton and would not hesitate to stay there again on any future visit.

Room Tip: The higher the floor and the nearer to the beachfront of the hotel would give the best view of the s...
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  • Stayed: April 2012, travelled as a couple
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2  Thank budgie-TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,285 - 2,291 of 3,058 reviews

Reviewed 4 May 2012

This was my second stay at the hotel and while I have no complaints, I find it rather tired. The location is nice and it has all the anticipated facilities, but nothing stands out.

I chose it for convinence when visiting relatives, but if I was in Marco Island for any other reason, I'm certain I would pick another location.

  • Stayed: May 2012, travelled with family
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Thank NJTravelBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Hotel overall was nice, although I agree with others that it falls short of Hilton standards. Definitely could use updating. I was there for a conference so did not use the pool or get to enjoy the beach, but both were really nice and I wish I has stayed an extra day just to enjoy. The food we had (as part of the conference) was all great. And the service was excellent. Overall, great location and nice stay.

  • Stayed: April 2012, travelled on business
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Thank Ree-Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

This Hotel is immaculate, very nice, and well staffed with helpful and professional workers. They have a wonderful pool along with whirlpool and hot tub facilities. The beach property is easily accessible with complimentary chaise lounges and umbrella rentals. The food and drink service is excellent and offers some fine cuisine.

Parking is OK with self park at $10/night and valet at $14/night. Since the self park is very easily accessible we opted for that over the valet. There is a lot of good local dining. Some within walking distance across the street from the Hotel. Three spots we liked were Verdi's Restaurant (1.5 m) on Collier Blvd, Snook Restaurant (3 m) on Bald Eagle, and our favorite is Pelican Bend Restaurant on Capri Blvd (5 m) on the Isle of Capri just over the bridge that leads into Marco Island. A note on Pelican Bend. They don't take reservations. Wait time is usually a 1/2 hour or more. And, it is very definitely worth the wait. Take their fish of the day, it is unsurpassed!

My gripes are petty. WiFi in the room is $15/day. But it is free in the lobby and at poolside or on the beach. I just don't understand the nickel and dime stuff at the nicer hotels.
The other is that we are seniors and opted for a senior rate. Unlike any other hotel that we have booked over the years, this hotel only offers a senior room which is limited to location and view. Most places offer all of their rooms at a discounted rate to seniors which provides a choice to the guest.

  • Stayed: April 2012, travelled with family
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1  Thank JoeL642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

We are Hilton Honors members but this hotel did not meet our expectations. Although there seemed to be plenty of vacancies, we were placed in a room directly above the hot tub. The view of the pool and Gulf were nice but we could hardly use our balcony due to loud talkers in the hot tub and private events that went on around the pool in the evening (one conference, one wedding). The Safe in the room was problematic, sometimes would open, other times not. Coffeemakers in room were not replinished with coffee and tea, we had to ask. Also no body wash or shower gel was provided, soap bar only, again had to ask front desk. There were 3 elevators, one never worked, another one went out but was worked on and fixed but we were down to one elevator for a time. Hope renovation is soon! 2 drinks at the pool cost $25. On a positive note, beds and pillows were comfortable, gift shop was nice.

Room Tip: Request a high floor overlooking pool and gulf but closer to gulf side.
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  • Stayed: April 2012, travelled as a couple
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2  Thank camfva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

We have loved this property for a number of years. However this year
(Apr. 2012) we were disapointed. It appears that they are biding time for a Dec. renovation. The following are small things but when added together form a weak tapestry:
1. Had to beg for a Marco Review Tourist Magazine.
2. Water in shower and sinks would empty s l o w l y.
3. Toilet seat 1/2 off its base.
4. Hallway dirty---never cleaned during our 7 day stay.
5. One elevator out of order during our 7 day stay.
6. Sea food buffet ---a rip off.
BUT
THE PERSONNEL WERE OUTSTANDING---ALL --PARTICULARLY
THE POOL PEOPLE (BUD AND OTHERS) AND BELL MEN(GARY +) THE BEACH IS GORGEOUS.

Room Tip: Facing beach and pool
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  • Stayed: April 2012, travelled as a couple
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3  Thank redcapsAvon_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

Our family of 4 (children 7 and 12) just returned from a 7 night stay at this Hilton resort. We have been visiting Naples for the past 4 years during April vacation, staying at the Naples Beach Resort (which was sold out this year). Overall, our stay at this Hilton resort was easy and carefree once we arrived, in part because our expectations were based upon other reviews (thank you reviewers!). The service is fantastic, although the individual rooms do need updating (lobby and spa are top notch). I am concerned that once the hotel is renovated, it will become cost-prohibitive for a family to stay. The Marriott (which is about 4 buildings down) was twice the cost as this hotel.

We ran into some confusion booking our room - we booked a two room suite (bedroom and living room separated with a door). After not seeing such a room offered on any website, we called to confirm that we booked such a room. We did not have the room, despite having asked the booking agent that very question multiple times. After about an hour on the phone with the 1 800 Hilton number and the hotel manager, we were given the room we booked. I recommend this type of room for a family b/c it has 1.5 baths, king size bed in the bedroom and queen size pull-out in living room. With that bumpy take off, we were hesitant on what would happen upon arrival. However, there were no surprises and our stay was lovely.

Some suggestions/observations:
First, buy breakfast as part of the package. We did and it was worth the value, as our kids love breakfast. The resort provides a wonderful continental or full buffet (the main difference is that the full buffet offers an omelet station and waffles). Our family easily could have enjoyed just the continental breakfast. I was always surprised at the cost of the breakfast itself -at least $75 for our family of 4, but since we had breakfast coupons, we were only leaving tip. The only other meal we ate at the hotel was lunch with friends. Because of two rounds of drinks, the 4 adults and 4 children bill was $220, which was steep, given the non-gastronomic event that it was. On the last night, we ordered pizza from Joey's down the street. They deliver and the hotel allowed us to eat it at the bar patio to watch the sunset.

Second, rent a car. You'll need one to get off the island and go into Naples, where most of the better restaurants and upscale shopping is located. Parking is $10/day. FYI - at the Naples Beach Resort, there was free valet parking.

Third, the beach is great for walking/running in the morning. Because the sand hard is and the beach is relatively flat, I preferred this morning run to other soft sand beaches. My kids enjoyed the dolphins, pelicans and shells.

Fourth, have friends come visit you. We had family and friends who were also vacationing in the area come to the resort to visit. Although our beach chairs (and towels) came with the cost of the room, renting them for the day for friends/family was a minimal cost and there are many water activities offered. Our friends rented a sailboat. My daughter and I wanted to paddleboard, too (but water was too choppy while we were there). Jet skis and parasailing were also offered on site.

Finally, ladies, go to the clothing boutique across the street. The name has escaped me, but it is in the strip mall near the restaurants (not the one with Chico's in it). Fun contemporary fashions displayed well. Gentlemen (and ladies) down the road, visit Island Trends, which carries a nice selections of Tommy Bahama and Robert Graham clothing.

It is easy to enjoy your stay here.

Room Tip: Two room suites are great for a family of 4. Room 907 had a 2 slider balcony.
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  • Stayed: April 2012, travelled with family
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3  Thank ssfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort

Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Green Hotel in Marco Island
#3 Luxury Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
#3 On the Beach Hotel in Marco Island
Price Range: £209 - £417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
This place is temporarily closed for guest room renovation and restoration. It plans to reopen in early 2018. Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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