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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
GreenLeadersBronze level
Reviewed 25 June 2013

this was our first time coming to Marco Island, after working for a Hilton Brand for a few years (and working in hospitality currently, I knew what was to be expected as far as customer service goes). After reading reviews, we decided to book...Every staff member we ran into was super polite and friendly, and would strike up a conversation, you could tell they enjoyed their job. The hotel itself was clean and well maintain, the pool was little smaller than i would like but we came for the beach/gulf (so it was least my worries) and when we did use the pool we had enough space for us to move around without feeling over crowded. The hotel is directly across from restaurants which was perfect because we got to switch up food options if we didn't want to eat at the hotel. What I really liked about this hotel vs the Marriott (we walked over and check it out it to see differences) Hilton was way more relax and low key you could bring your own drinks to the pool or get drinks there if you wanted to which i thought was awesome. i would highly recommend the waver runner tour it was amazing!!! (you do need to take a test before hand but so worth it) the staff members at the beach were friendly and brought you chairs anytime, it never felt like I was surrounded by an army of people when we were laying out enjoying the beach! Overall i would recommend this hotel to anyone!

Room Tip: Gulf view worth it, we kept the door open at night and you could hear the waves
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  • Stayed: June 2013, travelled as a couple
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Thank Mel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 9 July 2013

Thank you for the kind feedback. We are very pleased to hear that you had a wonderful first trip to Marco Island and we were able to assist in your enjoyable stay. We will be sure to pass down your kind comments to our staff. We hope to see you again in the near future.

Kind Regards
Rizwan Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,956 - 1,962 of 3,058 reviews

Reviewed 24 June 2013

This hotel is perfect in every way! We called for a last minute reservation this past weekend, and not only was our room ready early, they up graded our room and view . Having stayed on Marco many times, I think this is the best spot by far!

  • Stayed: June 2013, travelled as a couple
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Thank JohnSintheCape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

This was my first time to the area and I have to say that the Hilton is a fantastic place to stay! From the moment we drove in, we were treated wonderfully. The guard at the gate, the bell service as well as check-in were all extrememly helpful and went above and beyond to ensure we knew everything the hotel offered and that we were comfortable. We enjoyed the pool - although there were a lot of families and kids splashing water. This is to be expexted with a pool during the summer. They had activities fort the kids as well. The towel service at the pool is very easy and the food/beverage service was great as well. We did enjoy the beach one day and the service there was great as well. Do note that although the chairs on the beach are free, the umbrellas are NOT.

The hotel has a great spot on the beach and we were able to get some great shells and enjoy the water. The towel hut has rafts and floaties available to use. And, we had purchased a few rafts and they blew them up for us with their air compressor.

In addition, the location is great - across the street is a strip mall with good food choices and an Alvin's Island which will have anything beach related at very reasonable prices. There is also a 7-11 across the street and a Publix within reasonable distance.

The Hilton has done a great job with this location. The hotel was very clean, the service was fantastic and the location cannot be beat. I will definitely be back!

  • Stayed: June 2013, travelled with friends
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1  Thank SDRivergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

We stayed for a week at the Hilton Marco Island end may/begin of june. our room was on the 9th floor overlooking the pool with an ocean view. The staff was all wonderful, but I have to say the best was Bud who I believe was in charge of the pool. Not only did he make sure everyone was taken care of he had wonderful suggestions of restaurants and attraction. He also was kind enough to introduce our daughter to other kids to help her experience become one she wont forget. They did have some activities for the kids - some cost money - I also would have liked to see more organized activities for the kids - this was something our daughter always loves to do . Pool was a nice size but not large ranging from about 3 ft to 6 ft. The breakfast buffet was good with hot and or cold items, we really enjoyed the seafood buffet on evening. Pool side food was decent -- some servers better then others. Just put up your chair flag and someone would come by to take your order. Our room was large, 2 queens , and a pull out sofa, desk. The bathroom was small but we enjoyed that there was a sink area outside of this so more then 1 person could get ready at the same time. Beach is crushed shells, then closer to the shore line many whole shells then sand again - easy to walk on never had a need for water shoes as some people suggested! We loved collecting the shells. You could walk out in the ocean pretty far - we even saw dolphins swimming by 2 times. You can build sandcastles closer to the shore line as the sand is finer there. The location is right across the street from several restaurants, ice cream shop, movies and putt putt golf.
I'd say the only thing we really wish would have been different if in the evenings the beach bar would of stayed open later into the night and maybe some type of music - we really like sitting outside in the evening enjoying the weather and ocean. The was disappointing so we went to other places. The sandcastles bar we went to a few times in the evening had a piano that played music and some tvs --- but as I said would have liked something outside and a little livelier. Overall we really enjoyed our stay and would return. Also can't remember the maids name but she was wonderful! Very friendly and always had our room spotless!

  • Stayed: June 2013, travelled with family
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Thank brandisnif4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

For the money they charge the bed should be comfortable. The mattress was hard a rock and gave us both a back ache. The hotel is clean and staff is very friendly. We did not report the problem as there isn't much you can do about it. We went to the store and purchased mattress pads for the beds.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013 via mobile

Everything is fantastic about this hotel. Up to Hilton standards. Clean. Staff is outstanding. Food is a little overpriced but you're paying for convenience. Highly recommend. I've stayed at the Marriott and the grounds are nicer, but the rooms at this Hilton was roomier and recently updated.

  • Stayed: June 2013
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Thank Wassanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

Right in the heart of things, walking distance to restaurants, nightlife etc. The room was one of the nicest I've stayed in, and very reasonable. Didn't use the hotel much otherwise because it was a short stay, but great location and service!

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort

Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Marco Island
#3 On the Beach Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
Price Range: £208 - £420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
This place is temporarily closed for guest room renovation and restoration. It plans to reopen in early 2018. Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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