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“Wonderful Place” 5 of 5 bubbles
Review of Hilton Marco Island Beach Resort

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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
Certificate of Excellence
GreenLeadersBronze level
Carlsbad, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Place”
5 of 5 bubbles Reviewed 30 December 2013

Spent three nights over Christmas 2013, and fully enjoyed our stay. Staff were friendly and helpful. Room was excelent, with a view to the beach and ocean. The bar was welcoming each time we went in, and the Christmas dinner in the dining room was excellent. I rate the "value" of the hotel as "Very Good" just because it was a bit expensive, and unless there is something extraordinary about a htoel, I always feel that the price could have been a bit more modest. But we left the hotel happy, and will return.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank santafecal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,859 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (690)
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English first
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 29 December 2013

Due to a nearby elevator and an extremely loud air conditioning system, both the bedroom and living room were loud. It was very difficult to sleep even with ear plugs. Christmas dinner buffet was $180 for 2 teenagers and 2 adults and it was poor value for the quality of the food. Its a nice suite but if you can't sleep due to noise for $450 a night (CDN$) it really doesn't matter.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Shawna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 7 January 2014
Dear greentearocks, we would first like to thank you for taking the time to provide us with your feedback. We do apologize for the unfortunate circumstances you encountered during your recent stay. We do strive to exceed all of our guests’ expectations and it appears as though we fell short of this goal. We will make sure your feedback does not go unrecognized and we hope to have the opportunity to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterville
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

First off the location is great you could not ask for a better location. The beach and pool area are the so nice. The hotel is clean and the adjoining rooms accommodated my large family perfect. The one problem I did have was are first morning at breakfast we had passes for free breakfast for 4 but we have a family of 7. When asking about are 3 younger children 12 and 2 9 year olds the waiter said they would be free. after breakfast I was shocked to receive a bill for $38 dollars for the little ones. I asked the manager and told her the waiter said it was free but she brought him to are table and he stated that he did not say that. I want to say he did and for that $38 dollars my kids had a bowl of cereal, a bagel and a yogurt. I was kind of taken back having to question a $38 DOLLAR bill when I spent well over $1000 dollars for our stay. Too Bad.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 7 January 2014
Dear Brian P, Thank you for sharing your experience from your recent stay with us. We are glad that we were able to perfectly accommodate you and your family. We are truly sorry to hear about your inconveniences and would like to sincerely apologize for not meeting your service expectations. We hope you will be giving us another chance, so we can provide you with the services you deserve as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida City, Florida
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Stayed here for 3 days at the beginning of December. The location was great, excellent beach and beautiful room. Close to lots of restaurants. Got an early check-in at 2pm which was great. Loved the mini Starbucks near the gift shop. Staff was friendly. We had a great time and will definitely plan on coming back!

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EdwardsinHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Stayed weekend after Thanksgiving. Wonderful experience. Loved our room!!! Large room with large seating area, balcony (standard room) with beach and tennis court views, great pool, very good food, great service, and really comfortable carpet! Staff were super helpful and friendly. This is a little gem of luxury on the west coast of Florida. We stayed at two Hilton's this trip. This one and the one on 17th St in Ft Lauderdale. I think we stayed at the Hilton's best and worst property in one trip. Marco Island was the best!

Room Tip: Pool view rooms have view of beach too! Make time for Wave Runners off the beach!
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pinch21NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new hampshire
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Aside from the awesome beach, we keep coming back to this hotel because of the cleanliness and the friendly hotel staff. This hotel is amazing...from the "step out the door" on to the amazing beach to dinner watching the sunset in Paradise Cafe's screened in dining room. The food is excellent with a varied menu of dinner salads to fabulous prime rib. You need not leave the hotel for a full day of rest, relaxation, and great food. Special kudos the the General Manager for training such a fine staff, and to the Director of Housekeeping for maintaining such a clean and welcoming hotel. Thanks to you both. We highly recommend this hotel to both young and old...families or coules. We guarantee you will keep coming back.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank claudettelavigne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Placerville, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 December 2013

Nice hotel, BEAUTIFUL location and view. Excellent beach staff, great breakfast buffet. Great updated room (ours was a king suite). Nearby shopping and restaurants, within walking distance. My daughter forgot a very important souvenir upon our check out and we called the hotel about 2 hours later, housekeeping was very quick about checking the room for us, finding the souvenir and getting it into fed ex for us, Thank You So Much!!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steleadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort

Property: Hilton Marco Island Beach Resort
Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Marco Island
#3 Luxury Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
Reservation Options:
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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