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Hilton Marco Island Beach Resort
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Reviews (3,065)
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1,589
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All reviewsacross the streetjunior suitean umbrellagulf viewpool areatennis courtsbreakfast buffetper daymovie theaterself parkinggreat poolthe entire stafflounge chairsgreat resortbeach resortlittle priceyspring break
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Reviewed 6 March 2014

When we first arrived, the feather free room we requested was full of feathers, the air conditioning wasn't working nor was the phone or tv. So why do I give the place 4 stars? The staff were amazingly helpful and friendly. The atmosphere was tranquil with a beautiful beach, great sunset, nice pool, lovely restaurant with a beach view, and good food. Most of the problems were corrected on the first day...the air conditioning never did function adequately but at this time of year that was ok. The room was large, the bed a bit hard but comfortable. There was a refrigerator which was a nice addition. Each room has a balcony, also very welcome. The Hilton is also nicely located, just across from a small mall with restaurants, shops and a 7/11. Not much to do on Marco, but I was there for a symposium and it was a good setting for that. It is also close enough to the Everglades for a half day trip...worthwhile for sure.

Room Tip: nice to have a room with a view of the Gulf...make sure it is not right by the hot tub can get noisy and the chlorine smell is noticeable
  • Stayed: February 2014, travelled on business
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Thank capmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 13 March 2014

Dear capmc, thank you for choosing our resort and also for taking the time to comment back on your recent stay. We are truly sorry about the arrival experience, I am happy to see that we were able to correct all the problems. Despite this we are glad you had a chance to enjoy all the amenities we have to offer. We look forward to your return and promise a better arrival experience next time.

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Reviewed 6 March 2014

Spacious rooms overlooking the pool and beach. Employees were friendly and helpful. Sand and beach was clean and well looked after each day. Restaurants were overpriced, but expected for the location. The square across from the hotel has nice restaurants and shops. You really have everything you need all in one place.

  • Stayed: February 2014, travelled as a couple
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1  Thank Kara733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 13 March 2014

Dear Kara733, we would first like to thank your for choosing our resort and for taking the time to comment back on your recent stay. Your description sums up our location and we take pride in everything we do for our guests. Your comments are important to us and will be passed along to our team. We look forward to your return in the near future.

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Reviewed 6 March 2014

This is a very nice hotel on a beautiful stretch of beach. Close to good restaurants, with its own parking lot, which was nice. They really miss an opportunity for some fun nightlife. They have a nice bar, billed as a piano bar, but it basically just has a player piano that automatically plays a list of songs over & over. It might as well be a music box. If they actually had a live pianist or guitar player, it could be a lot of fun. That's my only complaint though. I would go back, & probably will.

  • Stayed: February 2014
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Thank thopkins11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 13 March 2014

Dear thopkins11, thank you so much for choosing our resort and for taking the time to comment on your recent stay. We cannot complain the most divine asset we have to offer is our pristine beach and we help make it a great experience for everyone. We have just started a drink special menu in our Beach Club and Grill every evening with music and live entertainment on Friday nights. We hope you can come back and enjoy a few nights near the beach.

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Reviewed 4 March 2014

I firmly believe that a friendly competent staff makes for a memorable hotel experience and one you want to repeat. From the Front Desk to the Concierge and Pool staff everyone was helpful but not hovering. Tina Stiffler, the Concierge began assisting us before we even arrived. While enroute to the hotel, we hit her with a barrage of questions all of which she knew the answers to; and by the time we arrived I felt like I already had a knowledgable advisor. Tina continued to suggest places to eat, shop and enjoy. The morning after our arrival the pool staff had arranged the towels on the loungers to spell out good morning. I also discovered that each pool lounger had a flag, which when raised would bring a server to provide drinks and food. So decadent ! The building is modern, full of windows overlooking the large heated pool/spa and the beach with room balconies overlooking the ocean. This hotel is right on the beach, which is pristine and has all the amenities any age group could imagine. Whether you are into wind surfing, fishing, dolphin encounters, swimming, parasailing, jet skiing, birding or just laying out in the sun this is the island for you !

  • Stayed: March 2014, travelled as a couple
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1  Thank djoveges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 13 March 2014

Dear djoveges, thank you for choosing our resort and for taking the time to comment back on your recent stay. Your feedback is valuable to us and we are thrilled to see that your time here was well spent. Our concierge is superb and they are always willing to give you the best advice. We sure hope that this will not be your last stay with us. We look forward to your return to come enjoy the amenities and the wonderful beach we have to offer.

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Reviewed 4 March 2014

We spent two nights here in February (one night paid for with Hilton points) which helped considerably.
Our stay Hilton Marco Island was pretty good. The room was a decent size (king bed plus sofa bed), view of the ocean and wonderful sunset.

The pool area was smaller than I'd imagined from the photos, although it wasn't crowded as the weather was a little cooler. The beach cafe by the pool is lovely. We had a good lunch there with excellent service.
The beach is wonderful. But I have to add my usual gripe about umbrellas. Why oh why charge people to use a beach umbrella?! It drives me crazy. Especially as we all know that too much sun on the body is bad.
My husband and daughter rented a Jet Ski and had a great time. There is also plenty of shelling and beach walks to take.
I think we'd come back here (despite the umbrella nonsense). We walked past some of the bigger hotels next door and they were heaving with people, the Hilton had a much more serene calm feel to it.

  • Stayed: February 2014, travelled with family
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1  Thank TeeEmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 13 March 2014

Dear TeeEmm, we would first like to thank you for choosing our resort and for taking the time to comment back on your recent stay. Your HHonors loyalty is extremely important to us and we take pride in providing all of our members with the service they deserve. We are happy to hear that you enjoyed the Beach Bar and Grill by the pool and the great beach activities. We are sorry about the inconvenience with the umbrellas unfortunately, it is a third party and the majority of the hotels have the same service.

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