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Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017
Ranked #6 of 12 Hotels in Marco Island
GreenLeadersBronze level
Madison, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spring Break in May”
Reviewed 16 May 2014

My husband and I stayed at the Hilton Marco Island in May. This hotel is wonderful. We stayed in a gulf view room overlooking the pool. Spacious room with private balcony and an amazing view of sunsets from the room. All staff were very friendly and helpful. Restaurants offer delicious food & drinks. I would recommend this hotel. The hotel didn't feel crowded and we had no problems finding chairs on the beach or by the pool. The extra fee for an umbrella on the beach is worth it.

  • Stayed May 2014, travelled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Terri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this review, 23 May 2014
Dear Terri K, thank you for taking the time to comment back on your recent stay we are pleased to hear all these positive comments. Your recommendation is well appreciated and we will make sure all of our staff is aware of your review. We look forward to your return soon!
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Wellington, United States
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 May 2014

While attending a wedding we stayed here and enjoyed the hotel. The rooms were large and spacious, for our family. The pool was nice and the access to the beach was great. A fun stay in Marco Island. The biggest downside was the cost of breakfast, which was too high for the value, $22 for a buffet and $15 for an omelet? Lunch and dinner are much better values overall.

  • Stayed April 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this review, 11 June 2014
Dear Jason H, we thank you for taking the time to provide us with your positive feedback. We are glad to hear that you had a great weekend at our resort. We look forward to future visit.
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clifton,nj, United States
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

hotel 5 stars island beautiful and fantastic .rooms and views phenomenal, our rooms view was breathtaking looking over the pool and the gulf.resturants and happy hour were excellent.fantastic experience wqill go backdating

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorton, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

It was one of the best stays we have had at Hilton or comparable hotels. It was great. We felt welcome, the rooms were as expected (connected), all amenities were up to expectations.. no bad surprises. We were able to change our stay dates via email!! No complaints.

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this review, 11 June 2014
Dear Susan M, we thank you for choosing our resort, we are glad to hear that you had one of the best stays with us. We try our best to make our guest feel welcome and provide exceptional service. We hope to welcome you back in the near future!
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St. Pete Beach, Florida
2 reviews
Reviewed 16 May 2014

The Hilton Resort at Marco Island is absolutely a wonderful beautiful place to stay. The hotel staff were so helpful and pleasant. We'd go back there again. If you want to see the Everglades, they're just down the road.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 448nancyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grand rapids, United States
1 review
Reviewed 16 May 2014

Hotel was lovely. Staff was helpful. Room maintained very nicely. banquet service was horrible. Sunday morning buffet was nothing special. sunset views were lovely. meeting rooms were fine. check in and check out went smoothly. We were upgraded and the room's view was very nice. parking easy. Easy access across the street to several resturants. ve quite rooms. Long lines in the mornings to Starbucks coffee.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this review, 11 June 2014
Dear Cindy M, we appreciate your feedback and we apologize we did not meet your expectations with our banquets and Starbucks kiosk. Your comments will be passed along to our team to help prevent future disappointment. However we are glad that you found our staff helpful and that the sunsets were enjoyed. We hope you will return soon!
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Atlanta, Georgia
1 review
Reviewed 15 May 2014

When I called, I needed to speak to accouting. I was transferred to the Front Desk/Coincerge and I was on hold for 20 minutes before I got the response, I had the wrong department.

Next, due to unforseen circumstances, we were unable to utlilize all rooms reserved. Tried to explain that to the Manager, however, he was rude, abrupt, and kept repeating the same statement and would not even consider working with me as the client. He was unwilling to even attempt to provide good customer service; very disappointing.

Stayed May 2014, travelled on business
Helpful?
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this review, 20 May 2014
Dear Ann S, thank you for your feedback. We're sorry that you were not transferred to the appropriate department when you called and that we could not accommodate all of your reservation requests. We strive to do everything we can to honor guests requests whenever possible. Your comments will help us to better serve our guests as we take this opportunity to reevaluate our processes and policies. If you have any additional comments or concerns, please feel free to contact us directly.
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Additional Information about Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017

Property: Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017
Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 Luxury Hotel in Marco Island
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017 Florida

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