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“Exceptional service,comfortable beds” 5 of 5 bubbles
Review of Hilton Marco Island Beach Resort

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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
Certificate of Excellence
GreenLeadersBronze level
Des Moines, Iowa
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Exceptional service,comfortable beds”
5 of 5 bubbles Reviewed 15 July 2014

This was our 30th Anniversary vacation trip. I prefer Hilton hotel because there service is always stellar. We had reserved a garden view room with the optional available upgrade to an ocean view room. They had the upgrade available, but the room was on the 4th floor above the pool, I requested a different room. They gave us a room on the 10th floor with balcony view of the gulf.
Someone showed a picture from the 9th floor.
They even comp'ed us champagne and strawberries for our anniversary!
We were disappointed that they didn't have beach chairs available after 7PM. We wanted to sit and watch the sunset.
We would definitely stay here again!

Room Tip: A higher room has better views of the gulf. If you are willing to chance a on a non gulf view, they...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MillieKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear MillieKay, we are glad to hear you enjoyed your time with us especially after your 30th anniversary. We are honored to have been part of such a memorable celebration. All of your comments will be shared with our team and certainly hope that you will be back to enjoy more of Marco Island.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (693)
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English first
Columbia, Missouri
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 July 2014 via mobile

We just completed a 3 night stay at a Gulf front room. The staff was great and went out of there way to get us the view we wanted. The room was nice and clean but it did have a musty smell to it. We later found out this was because an air conditioner unit was leaking and dripping onto the floor. So we had a wet spot on the floor for the duration of the trip but it wasn't a big deal to us. The rooms stayed at a nice temperature and we were never hot. The views are great. I wish the body immediately facing the ocean was larger so we could sit and enjoy it. The second balcony had great views as well though.

Our rate included breakfast and breakfast was great each morning. We paid for an umbrella each day and feel it was a must have if you plan on spending much time on the beach.

There is a strip mall area right across the street with good dining options and ice cream.

All in all, great stay and can't wait to return.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear Brian T, we sincerely do appreciate all of your comments on TripAdvisor. We are delighted that you enjoyed your time with us. We will be sure to share your positive experience with our staff. Our team loves hearing the feedback from our guest. We certainly hope to welcome you back in the near future.
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Morgantown, WV
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We tried Marco Island for the first time once the peak season passed in the second week of September. As a loyal HHonors member, this hotel lived up to expectations. In fact, it was probably one of the nicer resort stays I've had at a Hilton (and I've stayed at a lot)! The rooms had recently been upgraded. The balcony offered great views, and the hotel restaurant gave us the opportunity to eat both breakfast and dinner in a quaint sunroom overlooking the ocean. The pool area was pretty and well-maintained with beautiful flowers. The location was private and close to many Marco Island restaurants. We traveled with my mother, and she enjoyed the quiet atmosphere at the hotel--there weren't many kids and it was a quiet atmosphere. The pool bar was nice, too. Be careful when traveling to Marco in the off-season--many restaurants close for several weeks in September for upkeep, so finding restaurants that were open was challenging. We ended up dining at the hotel restaurants and at a cute seafood restaurant called CJ's on the Bay for most of our meals. (There is also a good Italian restaurant right across the street from the Hilton in the little shopping complex, but its name escapes me.) I highly recommend this resort and would stay here again.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MissHeatherInk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear MissHeatherInk, your satisfaction is extremely important to us and we are pleased to hear about your stay. We aim to please all of our guests and provide them with the best experience. We hope your return will be soon!
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Towaco
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 14 July 2014 via mobile

We stayed during 4th of July week, so it was more crowded then we anticipated. Hotel was packed. Unfortunately, their were people playing soccer in the hallways and disregarded other people trying to get by. Rude! Didn't speak English either. Didn't expect to see this class of people staying at a Hilton. Elevators were slow, and were not all in service. This was a little bit of an inconvenience to climb 8 floors. Food quality was ok. Service was ok. Poor maid service. They put dirty towels on my towel bar. Have pictures to prove it. The beds were not the best. Pillows were quite comfy. View was just average from our room. Air conditioning worked, but needs upgrade. Shower was great, nice pressure. Totally shocked to have to pay $18.00 for an umbrella on the beach... Water was rough, thousands of shells on the beach and in ocean. Be prepared to wear those water shoes if you don't want any cuts. Great restaurants across the street. Movie theater as well. Marco Prime was the best meal on Island, followed by Arturo's. The stuffed pork chop was amazing, and huge!!! Next time will know better to share the meal. Breakfast at hotel was ok, not worth $22 a person. Drinks at pool also, very expensive. I will give this hotel another chance. Mainly because of the location. If you are used to staying at a 5 star resort you may be disappointed.

Stayed July 2014, travelled with family
Helpful?
1 Thank Jfurlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear Jennifer F, we are sorry to hear that our first attempt at meeting your expectations failed. Thank you for giving us a second chance at making it right. We look forward to seeing you return in the near future to make it a better experience.
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Coral Springs, Florida
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

This was our 2nd time at this hotel. Our family has made it a Father's Day tradition to travel and stay here and the Hilton keeps motivating us to come back. Though the Marriott is larger, this hotel, in my humble opinion knocks it out of the water. From location, to staff friendliness, to the beautiful pool, I start itching to go back soon after we leave. Plus, the Hilton is smaller so it is more manageable with two little boys and half the cost.

We've stayed in the gulf and garden view junior suites. Both rooms have a similar set up with large sleeping area, sitting area, and separate bathroom. The beds and linens are very comfortable and make it easy to fall asleep. Each room comes with a nice HD flat screen TV that can swivel towards the sitting area (perfect for World Cup and NBA finals). The bathroom is great because it is divided into a private bath/shower area and then a second vanity for people to get ready. Finally, the best part is a balcony that either overlooks the garden, pool, or gulf. Most of these overlook parts of each. We finished each of our nights by quietly sitting on the balcony listening to the gulf and watching heat lightning streak across the sky like a silent Disney fireworks display.

The pool area is great and well maintained. Each day there are tons of activities for the kids and the attendants make sure no one hogs chairs, which is a breath of fresh air. The beach is awesome awesome awesome. No other words to explain it. My son and I play for hours in the water and on the sand. The beginning of high tide is the best time because a second pool of water forms on the beach and is great to frolic in. Renting the umbrella is worth it. Don't cheap out because you have your own spot reserved for the rest of the day. Plus the shade will keep you going and extra few hours.

We really don't eat at the hotel because the food is a bit over-priced. We've had lunch out at the pool. The food is decent, nothing impressive, but the service is always great and the waitresses are always friendly with kids. We also grab a quick coffee at the Starbucks kiosk every morning. Basic run-of-the mill Starbucks. It's good coffee and helped me start my days the right way.

We've gotten into the habit of walking across the street for lunch and/or dinner and eating at a few of the restaurants in the shopping complex. We also fell in love with Joey's PIzzeria and Pasta House. We actually went twice for lunch. They have a great lunch special and was reasonably priced for the island (lunch at Hilton Pool $80 for 2 adults and 1 kid...3 drinks and food.....lunch at Joey's $30 tip incl...... 5 slices of pizza and 3 drinks).

We also went to play miniature golf for the first time. The place is right down the road from the Hilton and is really nice. The facility is practically new and worth playing.

Overall, a great time and we look forward to being back in 2015 for our 3rd year.

Room Tip: If you want to save $$ ask for a garden view room on a high floor near the elevator. You will still...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Drew9197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear Drew9197, we are delighted to hear that you enjoyed your annual visit with us. Thank you very much for sharing your experience with us. Please know that we appreciate you taking time to do the review. We feel so privileged that you chose our hotel. We hope to see you again next year.
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Orlando, Florida
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 11 July 2014 via mobile

We stayed here recently for my boyfriends birthday and wish we could have stayed longer!

Hotel was lovely! Tons of natural light when first entering the lobby. Check-in was quick and the front desk agent was friendly. I asked about local restaurants and she provided a list of a variety of restaurants.

The room was clean, comfortable and spacious! Our balcony had a beautiful view of the beach and the pool!

The hotel was situated on the beach, which is exactly what we wanted. We walked over the boardwalk and BAM, you're on the beach! The servers from the pool restaurant frequent the beach, so you're able to order any food or drink from them.

Loved everything about this hotel. They have a plaza right across the street which had a variety of restaurants and shops within walking distance. Would definitely recommend and return!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank EVO_LIFE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Fl
Level Contributor
228 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 10 July 2014 via mobile

We are Hilton Gold members and always try to stay with the Hilton brand. We just spent 3 nights here and loved it. The customer service was wonderful, and the beach is great. Our room on the 9th floor was spacious, quiet, and had a great view. The continental breakfast was plentiful and served in the restaurant with a beautiful water view. We had lunch at the poolside restaurant and the food was reasonably priced and delicious. The front desk staff was always helpful in advising us on where to go for dinner, even the valet staff was friendly and fun. The room comes with free beach chairs which makes it easy to spend the day relaxing and watching the waves. We can't wait to go back!

Stayed July 2014, travelled as a couple
Helpful?
Thank G8tors5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this review, 24 July 2014
Dear G8tors5, we thank you for taking the time to provide us with your feedback. Your loyalty is highly valued and your satisfaction is a great motivation for our team. We will make sure your comments are passed along and we look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort

Property: Hilton Marco Island Beach Resort
Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 On the Beach Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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