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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
GreenLeadersBronze level
Reviewed 21 July 2014

I've stayed at a lot of hotels on business and traveling with my husband. This was a fun get-away with my gal-pals and it was AMAZING. Service was exceptional, amenities were fabulous and the beach at sunset certainly did not disappoint!

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 July 2014

Hotel Hilton in Marco Island is an excellent hotel in a paradise. The hotel has comfortable rooms, two restaurants, a piano bar, a pool with a bar and the beach. For me the best beach with calm and warm waters. The sunset is spectacular. In front of the hotel there is a plaza with lot of good restaurants. I will recommend this hotel to everybody.

Room Tip: Request a room with Gulf View
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  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

I grew up on the West Coast of Florida, but had never been to Marco Island. My husband and I decided to make the trip for my birthday, and we are so glad we did! Marco Island is a less crowded, less touristy, more quainter, cuter version of crowded beaches like Clearwater & St. Pete. Marco has a lot to offer - from parasailing to paddleboarding to exploring the surrounding "10,000 islands." I love it's proximity to the Everglades and Indian Reservations, and how Marco has preserved a lot of Old Florida's tropical beauty.

As for the Hilton Hotel - it was beautiful, clean, and everything we look for in a beachfront hotel. A boardwalk led straight from one of the elevators straight to the beach. The sand was powder soft and full of collector worthy seashells. Beach chairs are complimentary; umbrellas are available for rent. The pool was nice and the hot tub was a perfect way to end the day. The breakfast buffet at the hotel is delicious and I highly recommend that as a start to your day! The Sandcastles Lounge had a nice 2 for 1 happy hour from 5 p.m. - 7 p.m. We didn't eat dinner at the hotel, but the Friday night Seafood Buffet looked amazing.

When you make your reservation over the phone, Yareli in in-house reservations at the hotel is FANTASTIC. She made our stay wonderful before we even arrived - I hope this review reaches to her and that she gets commended for her outstanding customer service.

Thank you for a wonderful stay! We will be back.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank FloridaNative717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 24 July 2014

Dear FloridaNative717, we can’t wait to welcome you back! Thank you for the wonderful description of your stay with us. We believe that offering extras such as the complimentary beach chairs and towels helps our guests enjoy the beauty of our beaches. As for Yareli we will definitely make sure she is commended for her great service. We would love to welcome you back in the near future and ensure you have another great stay!

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Reviewed 19 July 2014

This was our first stay at the Hilton Marco Island. You can't beat the location. Beautiful views from our balcony, room was tastefully appointed. Breakfast buffet at $22.00 per person is not something I would suggest. In addition, and this is no fault of the hotel, we had children (not teens or college age), but children AND their parents screaming up and down the halls between 11:30pm and 1:00am. Not one, but two nights in a row. We checked out today (7/19/14) and found another Hilton with more "quiet" accommodations. While we're "middle age", we're not "old" by a long shot, however, we do expect some sleep at night and apparently these parents weren't concerned with the noise their children were making. Add to that kids dripping wet walking down the hallways and entering the elevator with floors wet, this was not a location we want to come to again during the summer season.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank CYN651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 24 July 2014

Dear CYN651, we are delighted you found pleasure in the guest room, your view and our location. However, we do apologize about the noise disruptions you had to deal with. I am not sure if it was ever reported or not but we always try our best to avoid these inconveniences. We hope you give us another chance, if your interested during the fall is usually the most quite time of the year to come, we would like to make it up to you.

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Reviewed 19 July 2014

My husband and I spent 5 nights, 6 days and loved every minute of it. We were given an upgrade to an ocean view room when we arrived. It's a very clean hotel and the service is wonderful. Everyone is very friendly and accommodating. On the beach is a hut where you can ask for chairs, umbrellas, and any excursions being offered (to purchase). This is a family friendly hotel. Not really a party place. Marco Island itself is a very quiet area so if your looking to relax, sleep a lot, get a tan, and a quiet area, this is the place for you. If you are planning to stay in Marco Island, this is a great hotel to stay at.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank markellitsa00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 24 July 2014

Dear markellitsa00, we are thrilled to read how much you enjoyed your stay with us. Your mention of our team’s friendliness and recognizing the efforts of our housekeeping team is especially appreciated. We will look forward to sharing your kind words with everyone, as we know it will certainly make their day! It will be our absolute pleasure to welcome you back.

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Reviewed 17 July 2014 via mobile

I really loved this hotel. It is very clean and the service is tremendous. There are ample food options nearby so you don't even have to drive. As a diamond member I stay at many hotels and this is among the best. Marco island is very peaceful and the water was amazing.

Stayed: June 2014
3  Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

I put this 'average' for a place that you would be expect to be 'very good' or better. Its not just a Hilton but a Hilton Resort. I called it a 'mixed bag' because for every 'good' or even 'great' there was a 'bad' or 'ugh' to offset them.

For instance, our room was great. Very large room with ocean view. We booked the "1 KING OPEN SUITE GULF VIEW W/1.5 BATH". Nicely appointed and decorated. Couple of odd things though, the main bath was shower only. The sink was a pedestal sink which mean there was no place for your toiletries to sit. We had a large balcony with two sliding glass doors.

Some of the staff was very pleasant and some didn't have a clue. For instance, my wife ordered a fruity drink poolside. She had taken a sip or two when we realized there was someone's long black hair wrapped around the pineapple. When we pointed it out to the waitress, she took away the drink and returned with three pineapple slices. Seriously. On the flip side, the valet guys were always pleasant and helpful.

Although there was suppose to be wait service out on the beach, I rarely saw anyone out there. If you wanted something, you would definitely find it quicker to go get it yourself. Still, plenty of beachfront activities to be had from jet skis, to Hobie catamarans to parasailing to dolphin tours. All extra of course.

I guess overall my comparison is to another place we stayed the last time we came down here -- The Marriott Resort just a few doors down the street. Difference of night and day. I think I described that place a paradise. Everyone there went out of their way to wait on you hand and foot. There was excellent service out on the beach and everywhere else. The Marriott's facility was spectacular. I'm guessing the Marriott was a bit more price-wise, but if you can afford it then go there.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank de-oppresso-liber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort, responded to this reviewResponded 24 July 2014

Dear de-oppresso-liber, thank you for taking the time to share your experience with us. Our team works tirelessly to ensure you feel valued and respected. We are delighted you found pleasure in the guest room, your view and our location.
All of your comments will be shared with our team to help prevent any inconvenience to our guest as you mentioned there was very little staff on the beach. We appreciate all your feedback and on behalf of our team we look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort

Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 Luxury Hotel in Marco Island
#3 On the Beach Hotel in Marco Island
Price Range: £153 - £444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
This place is temporarily closed for guest room renovation and restoration. It plans to reopen in early 2018. Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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