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“Second Stay Just as Relaxing as the First”

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Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017
Ranked #6 of 12 Hotels in Marco Island
GreenLeadersBronze level
Reviewed 5 August 2014

This is my second review of the Hilton Marco Island (stayed here in June, too) and just as happy with this hotel as I was the first time around. Check-In with Polina was just as quick, easy, and friendly; our room was clean and very comfortable. I had a Deluxe Gulf View room (412) this time, so we were able to enjoy the lovely sunset from our balcony. The staff in the Paradise Cafe all welcoming and friendly; Guiteau was our waiter for Room Service and he was very helpful with our set up and polite. Always a plus to be able to order drinks and food from your beach lounger; didn't have to move! Miki and Criselle were so friendly and very sweet. The guys who set up our umbrella and chairs, again very polite and engaged in conversation, which was nice. We found ourselves saying, "I could live here," quite a few times during our three day stay. We really did not want to leave, but had to return to reality.

  • Stayed: July 2014
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Thank cgwifey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this reviewResponded 13 August 2014

Dear cgwifey, thank you for taking the time to write about your wonderful experience while staying with us. It is our pleasure to share your kind words with our team as it serves as an extra incentive for all of us to go the extra mile when it comes to our valued and loyal guests. We hope to see you next time!

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Reviewed 5 August 2014

We stayed at The Hilton Marco Island Beach Resort as the end of a week stay that began in Key West. We were at this resort for three nights. We had a two room suite with both rooms being very spacious. The balcony was 24 feet long and over looked the pool with a view of the beach and ocean. Housekeeping service and beach service were used and both met our expectations. Chairs on the beach are furnished as part of your resort fee, but umbrellas are about $17.00 per day. The pool area is very nice with a large pool and plenty of chairs but very few umbrellas. The front desk told my husband that the next time we come there will be more as they had already realized they were needed. There are two restaurants on site with one being casual and the other resort dressy. The nicer restaurant closes on Tuesday and Wednesday nights which we thought was inconsiderate. Why close two nights in a row? There is also a poolside restaurant that closes around 5:00 daily for food but still serves drinks. The lobby is spacious and beautiful. The pool area has a designated smoking area so if you are a non smoker, you will not have people smoking next to you. Parking is $10.00 per day or Valet for $14.00. The parking lot was close and easy to use. There are shops and restaurants within walking distance. For the ladies...Chico's is just across the street! We plan to return for a week long vacation next year.

Room Tip: Poolside gets the afternoon sun on the balconies. The other side of the building has a view of the t...
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  • Stayed: August 2014, travelled as a couple
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Thank Cleo1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

In September 20111 we stayed for the first time in this hotel. It has been such a nice experience, that we booked it again. We had booked a Junior Suite with so called Deluxe Gulf View. The room had recently been renovated so we had a very nice and clean room with a wonderful balcony. I would nonetheless not call the view "Deluxe" as you could only see a partial part of the Gulf and not the whole. It was still a great view for the sun sets. One point that was disappointing is that the cleaning service was very canny with the hygienic products like soap and shampoo. Even so we left a tip the first 3 days and we made a remark to one of the ladies, it did not get any better.
we had booked the room including WiFi, free parking, an umbrella and two beach chairs and everything worked fine. I was though astonished to see that the parking was charged and later corrected downwards, reason "valet parking". Even though I had asked at the reception right at the beginning if the valet parking is free, I still got, although a small amount per day, charged.
Overall, we would always recommend this hotel again for people who love long beach walks. Almost any sports activity can be obtained against partially very costly fees.

  • Stayed: June 2014, travelled as a couple
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1  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this reviewResponded 13 August 2014

Dear Michael G, thank you for your continued loyalty. As a return guest we always ensure your visits continue to get better and better, we appreciate your feedback. We are sorry about the miscommunication with our team. All of your comments will be passed along to closely review our process and protocols of the few points you made to prevent similar situations occurring in the future. Thank you for recommending us and hope to welcome you back soon!

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Reviewed 3 August 2014 via mobile

Fantastic hotel with the most comfortable bed, perfect location, free to park (and very close), great restaurant in hotel, wonderful views, helpful & friendly staff, etc!! It was also much cheaper than other tourist destinations in FL! I would go back here in a heartbeat! Highly recommend Marco Island and this Hilton!!! Loved it!

  • Stayed: June 2014
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1  Thank KrisC79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

This resort is simply beautiful and the view I had was breathtaking. Upon my arrival, my room was upgraded, free of charge. I had an awesome view of the clear blue ocean and the pool below. The staff was friendly and very accommodating. Food is a little pricey. Also, if you are looking to party after 10 on the resort, it's not going to happen. You will have to go outside the grounds in order to make this happen. Overall, this a gorgeous place to stay and I would definitely go back!!!

  • Stayed: July 2014, travelled with friends
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Thank Katasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this reviewResponded 13 August 2014

Dear Katasha H, thank you for providing feedback regarding your stay. Surpassing your expectations is what each of our team members strives to do every day. We will take pride in sharing your kind words with our team and sincerely thank you for sharing your experience.

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Reviewed 3 August 2014

My husband and I have stayed at this hotel 3 times and it never disappoints! The location is ideal - on the beach and within walking distance to a few restaurants and shops. The food at the hotel is quite good and the poolside bar makes great drinks. Twice we've asked when checking in if they would be able to upgrade us from a garden view room to an ocean view room and they've happily accommodated us without any additional charge. The rooms are clean and modern with crisp white sheets and comforters on the beds. This is a great hotel for families with kids. We didn't bring ours but didn't mind at all there there were a lot of families there - especially at the pool. The sunsets on the beach are absolutely spectacular! We never wanted to miss the nightly show. Marco Island is a beautiful place and this is the place we'll always stay when we go!

Room Tip: Ocean view rooms up high are the best!
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  • Stayed: June 2014, travelled as a couple
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1  Thank jbranstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RizwanAnsari1, Manager at Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017, responded to this reviewResponded 13 August 2014

Dear jbranstrom, we thank you for taking the time to provide us with a great review. We are thrilled we were able to make your vacation memorable and accommodating. Our team will certainly receive all of your compliments. We look forward to welcome you back in the near future!

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Reviewed 30 July 2014

We stayed at this hotel in June 2014 and had a wonderful relaxing time. Rooms are very spacious and clean and we had a lovely view over the beach. Lovely large swimming pool, but it could be busy at times so we preferred going to the beach. We enjoyed dining in the bar and also one of the other restaurants. There are also restaurants and shops across the street from the hotel. We would go back to this hotel, if in the area.

Room Tip: Select a beach view for sunsets.
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  • Stayed: June 2014, travelled as a couple
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Thank Aileen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017

Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 Luxury Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
Price Range: £232 - £476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort--CLOSED FOR RENOVATIONS; REOPENING DEC. 1, 2017 Florida

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