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“Great Marriott Beach Resort” 4 of 5 bubbles
Review of JW Marriott Marco Island Beach Resort

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JW Marriott Marco Island Beach Resort
Ranked #2 of 12 Hotels in Marco Island
Certificate of Excellence
GreenLeadersSilver level
Wallingford, PA
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great Marriott Beach Resort”
4 of 5 bubbles Reviewed 18 April 2014

We are platinum Marriott members and have traveled to many Marriott resorts in Florida and the Caribbean in addition to staying at hotels throughout the US for business. This was the first time to the Marco Island Marriott in 17 years. It has certainly undegone many changes and most for the better. The property has a tropical feel from when you pull up. The hotel is clean for a beach property and there are a variety of places to eat by the pool/beach. Their stores are an added touch and the coffee shop was a bonus in the morning and for an after dinner treat. We had an awesome view from our tenth floor room of the pool, beach/ocean and island. They honored all our requests for a high floor, near an elevator and early check in which was surprising since it was during busy Easter week. The pools were overcrowded and chairs were nonexistent by 1000AM but the beach had plenty of chairs and umbrellas. The staff was friendly and corteous except for the security woman who came to our room to help us unlock our safe that stuck. She made a snide comment about my jewlery taking up too much room in the safe and that people only put their diamonds in the safe. Well I dont know what she thought was in my jewlery case! And it was really not any of her business.We did check out a day early to head over to the East Coast of Florida where we are more familiar with. Marco is a pretty island but just too quiet for us. I tried to make reservations at three different restaurants for a 9:00 seating and all three told me they would be closing! It was spring break/Easter week. I also have to comment on the incredible sushi and service in their lobby Asian restaurant-their signature rolls were incredible and the seating was relaxing and warm.

Room Tip: High floor
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jmyersrw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,476 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (957)
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English first
Hatfield, Pennsylvania
Level Contributor
137 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

This is an absolutely gorgeous hotel. This pools are wonderful and the staff very friendly and accomodating. You will lack for nothing if you stay here. The beach is fantastic, and the food in the restaurtants is very good with a creative flair. You can also walk a few blocks to other restaurants. Marco Island is a wonderful place, with many excellent restaurants and close enough to drive to other attractions like the everglades, Naples and Fort Myers. This is paradise!

Room Tip: There are different towers, and I preferred a high room just to get a better view of the beach. It w...
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CAK_624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelBrilliantly, Travel Brilliantly at JW Marriott Marco Island Beach Resort, responded to this review, 18 April 2014
Thank you for your feedback and on behalf of the associates at the Marco Island Marriott Beach Resort, it was truly our pleasure serving you. Paradise awaits your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

We just love this hotel. The rooms are good size and all have balconys. They have 2 great pools and on a great stretch of beach to walk on. They food is good and service is great. It is such a nice family place as well as a couples place to relax. They updated the pool chairs (very nice) but be aware people save the seats at 6am with towels and it is probally the most frustrating thing here. They do take the towels off if no one comes and there are people looking for chairs. We do the beach first and afternoon pool. A little easier to get chairs . Great sunsets and they even have a sunset special at Quinns, with dancers .. Kids love this. There ar great places to eat in walking distance. A must if you want the best Florida can offer.

Room Tip: all rooms have balconys.. north tower or south have pool and ocean views. hig floors are the best
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Green Features: they protect the turtles and are concious about many things.
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mkbrcks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelBrilliantly, Travel Brilliantly at JW Marriott Marco Island Beach Resort, responded to this review, 18 April 2014
We value your feedback and strive to provide all of our guests with a memorable experience. We are delighted you enjoyed your stay and look forward to welcoming you back. Thank you for sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
204 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Marco Island is beautiful and this resort keeps it that way. Every single staff member cares that your visit is top notch. Restaurants and shops, along with the pools, make a day on the property filled with something to do all day. There's a restaurant near one of the pools and a pool bar at the other. The beach is kept so clean and felt very safe. Lots of shells this visit! Shops in the hotel offer high end items, but the atmosphere is inviting. Our room was clean and every room has a balcony. Fantastic! We checked in early, so the only room cleaned and ready faced the parking lot, but we were thrilled to see that once we stepped out onto the balcony, we could see the beach! (The front desk offered at check in that they could move us if we didn't care for the view!) Saying that, I would think that each room must have a good view of something! The landscaping on the property is flawless and done before people begin their day. Only reason for my 4 stars is that the room's furniture seemed dated. The lobby and common areas are very nice. Stores, restaurants, and even movies are only a short walk away.

Room Tip: Room above ours was noisy. Scrapping as in moving things around, and opening and shutting their balc...
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Green Features: Recycling bins are set next to the many available trash bins. So water bottles don't just go into the trash!
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 15 April 2014 via mobile

We love this resort. We have stayed here several times. Location and amenities can't be beat! However, during our week long stay in March 2014, THREE Victoria Secret bras, an albuterol (asthma) inhaler and a fashion sweatshirt were stolen from our room! Bizarre but sadly true. Make sure you LOCK UP your medication and your lingerie!!

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Stephanieba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael T, Manager at JW Marriott Marco Island Beach Resort, responded to this review, 19 April 2014
The safety and security of our guests is our highest priority. We have no record of this incident. Please contact us to provide additional details.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfield, Connecticut
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

We've stayed at this hotel multiple times and enjoyed it every time. It's a full service resort with 2 great pools and a beautiful beach. You feel like your at the carribean, but still in the US. We were there at a very busy time, right before Easter and the hotel was at full capacity. Getting up early to get our chairs by the pool is a pain, but we're used to it. I love how they Mark the towels and if your not back in an hour, during peak season, they will give your seats away. This is how it should be. They brought around cold towels and cold OJ and water. The wait staff from Quinn's was fabulous. Nothing like eating on your pool chair!
The beach is beautiful! Plenty of room for chairs. Umbrellas are steep- $25 per day, but a necessity for us as the sun is so strong. The water is a beautiful color and the sand is white with many shells. Water shoes are best for little ones or anyone with sensitive feet. The water is calm and warm so no worries about jumping waves.
Tons of great local restaurants are just a short drive or longer walk away. The hotel food was good, but we wanted to go out at night to some of our favorites.
The only compliant we have is the maid service was so so. Not enough shampoo after multiple requests and her attitude was unappreciated. I also wish they would in lied free wifi in the rooms. At this point, it should be a standard. Especially because our room rate was peak at $575!
We will go back though because we love it and 99% of the staff are wonderful!!

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ksm1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, OH
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

The Marco Island Marriott Resort was an excellent place to take my wife and two young sons (3yo and 10mo) for our first family vacation since we had our children. The staff was always helpful and kind, and all amenities were clean, kept up, and easy to use. The prices were a bit steep at the restaurants in the resort, but the food was very good and convenient. Definitely go to the breakfast buffet - excellent!

The staff was also very helpful working around our difficult to predict children's nap schedules, and were always available to bring us extra towels or clean the room at hours which inconvenienced their usual schedule. We never had any trouble getting outstanding service at this resort, which was definitely worth the high prices of this resort.

Room Tip: My sister's-in-law stayed in some of the hotel rooms, and weren't too impressed with the lac...
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeremy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Marco Island Beach Resort

Property: JW Marriott Marco Island Beach Resort
Address: 400 South Collier Blvd., Marco Island, FL 34145
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Marco Island
#1 On the Beach Hotel in Marco Island
#1 Top resorts Hotel in Marco Island
#1 Luxury Hotel in Marco Island
Price Range (Based on Average Rates): £££
Hotel Class:4 star — JW Marriott Marco Island Beach Resort 4*
Number of rooms: 726
Official Description (provided by the hotel):
The JW Marriott Marco Island Beach Resort is a renowned vacation playground that opens guests up to the world around them and creates an authentic sense of place. Situated on a sprawling private white sand beach along the tranquil waters of the Gulf of Mexico, the enchanting ecosystem of the Florida Everglades is at our doorstep and provides myriad opportunities for exploration and adventure. Experience true luxury in our newly renovated guest rooms and suites, feed your intellect through our locally sourced menu selections and interactive food and beverage experiences, and find balance, health, and harmony at our Spa by JW(R). Following a $320 million renovation, our resort pays homage to the Balinese-inspired Marco Island heritage and provides leisure and business travelers with everything they need. Two private 18-hole championship golf courses, three swimming pools, 10 restaurants, an array of water sports and recreational activities, and a children's Tiki Tribe camp deliver endless opportunities for relaxation and fun. JW Marriott Marco Island Beach Resort is an immersive sanctuary where guests can delve deeper into their passions while enjoying our legendary warm, attentive service delivered by those who genuinely love what they do. ... more   less 
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Also Known As:
Marco Island Marriott Resort, Golf Club And Spa
Marco Island Marriott Resort, Golf Club Hotel Marco Island
Marriott Marco Island
JW Marriott Marco Island Beach Resort Florida

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