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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Marco Island, Florida

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Rick K
Highland Ranch
1 review
“Outdated, Unclean, and Noisy”
Reviewed 6 March 2018 for a stay in February 2018

We stayed the month of February, 2018. We were advised by the property manager that hurricane damage repair would be ongoing during our stay, however we were unprepared for how much this would impact our stay. Most days, the amount of noise from repairs to nearby units was very disruptive, ie forget about the 20 minute after lunch nap. The walk from the elevator to our unit was like walking through a construction zone with workers, construction materials and debris. It is our understanding that these conditions will continue for some time. In our opinion, the unit is severely outdated for the price, i.e. old draperies that were ripped, and bathrooms and a kitchen that seemed right out of the 1970s. The cleanliness of the unit did not meet our expectations. The bathroom floor tile grout didn't look like it had been cleaned in some time. I refused to stand on the bathroom floor unless I stood on a towel. The rugs in the bathroom were dirty so we laundered them on arrival. The small area rug in the living room was loaded with sand. We made the mistake of not advising the property manager of these conditions upon arrival, but after a couple of weeks we decided to advise them of our concerns and of the condition of the unit. We did this as a courtesy to the property manager so they could address the issues for future renters. We completed the maintenance form checking a box that indicated that the repairs/issues could be addressed later or after we left. The property manager called us after receiving this information, and in our opinion, basically accused us of creating the damages and dirtying the place up. This was very upsetting to us. We would never advise friends or relatives to rent a unit managed by this company. On the plus side, Marco Island is a wonderful place to visit. We enjoyed the beach, sunsets, kayaking, great bars and restaurants, bike riding, trips to Naples for cultural events, the Everglades, wildlife refuges, and State Parks.

Your age range 65+
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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