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“Gone down hill”
Review of The Woodman

The Woodman
Ranked #22 of 25 Restaurants in Ashtead
Cuisines: British
Dining options: Reservations
Restaurant details
Dining options: Reservations
Surrey
Level 3 Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Gone down hill”
Reviewed 20 July 2014

Have eaten here many times but not for a couple of months .
Ate here last night ,waited 50 mins for mediocre food and a sirloin steak that was so tough it was It was not edible . I complained and to be fair the manager refunded the steak meal . The brewery in Ashtead is a much better pub/ restaurant .

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Visitor rating
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    73
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Leatherhead, United Kingdom
Level 3 Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Pub ok but food was disgusting”
Reviewed 1 June 2014

Very disappointing as the pub is great, the bar staff were cheerful but all was let down by the absolutely horrendous food. I had the Sunday Roast chicken my friend had Sunday roast beef. For a start mine was a chicken leg no breast, the potatoes had been cooked and frozen as they were soggy in the middle and tasteless, carrots had turned to jelly and were water logged, tasteless & these were cold and really were horrible. Green beans were rubbery & stringy also luke warm, Yorkshire pudding defied eating as it was chewy. The chicken smelt of musty feet, dry rubbery and inedible. My friend roast beef wasn’t much better. I left virtually all my meal and my friend left well over ½ hers. The waitress collected the plates and didn’t make any comment at all about us leaving so much. I did notice that although i nice place it as virtually empty at 1pm on a sunny Sunday lunchtime & the few that were there were not eating. I don’t like giving negative reviews i always try to find something positive but at the Woodman i couldn’t find anything nice to say about the food. All in all i would avoid, there are plenty of good pubs around that offer ½ decent food, this isn’t one of them

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MarkyMSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Terrible service, overall unpleasant experience”
Reviewed 27 April 2014

I visited this pub 2 months ago, it was busy, great atmosphere and really good food. On a second visit, more recently the food was not up to the same standard, the staff were rude, to put it mildly and there seemed to be a lack of good management. It is a shame as it used to be a good pub - I won't be going back and I'm local!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 190Sjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashtead, United Kingdom
Level 4 Contributor
42 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Seriously Gone down hill.”
Reviewed 3 April 2014

For Ashtead, there really isn't much of a selection of places to eat unless you venture into Cobham, Esher or Weybridge or Guildford. So it is particularly heart breaking to see a pub that used to serve up reasonable food, go down hill to a very poor standard of food and lately, service.

FOOD - This is our local pub and just across the road from our house. Recently refurbished, it certainly looks the part! The dishes listed on the menu look promising with more Gastropub options such as "slow roasted belly of pork and braised Beef short ribs" on offer. The delivery however is very poor! Often overcooked to dry pieces of shoe sole overcooked meats, the salads lack flavour and the roasts at the weekend are again overcooked with fibrous meat and watery gravy. If you stick to the burgers or pork ribs and main stream pub grub such as fish and chips, then these are less likely to be cooked badly and are generally ok. The pub is trying to market to the more adventurous clientele but they need to ensure they can deliver everything on the menu. - at the moment, they clearly can not.

SERVICE - The manager that was there last year has moved a few months back to another pub owned by Ember Inns and you can certainly see the affect. In particular, the service at lunch times and weekends now are very slow. Average wait is 45 minutes. The waitresses often have conversations at the bar about their weekend and what they plan to do that day rather than monitoring the tables to ensure their customers have all they need. Quite often, we would have to get up to ask for drinks or the bill. Quite often you will be told that options on the menu are not available after the food is served (lack of communication from kitchen to waitress i assume). Eg) i ordered the Beef because i loved the two Yorkshire puddings it came with, when the meal was served, the yorkshires were missing as they had ran out.They apologised, but the chef didn't notify the waitresses.
The pub certainly lacks leadership and management from the head off right down to the waitresses and the chef. I really want this place to pull its socks up, so wrote in to the head office. I was directed back to the restaurant manager who said she was doing the best she could in the circumstances she is in.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Karendsouza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
99 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Good service, family friendly, reasonable prices”
Reviewed 15 March 2014 via mobile

This is a good fresh pub , nicely decorated. Burger selection is excellent. A couple of vegetarian options as well (some vegan options too). Well worth a visit.

Helpful?
1 Thank Tclite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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