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“Fantastic Customer Service” 3 of 5 bubbles
Review of Econo Lodge Inn & Suites - Marianna

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Econo Lodge Inn & Suites - Marianna
Ranked #6 of 12 Hotels in Marianna
Biloxi, Mississippi
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Fantastic Customer Service”
3 of 5 bubbles Reviewed 25 December 2012

Older hotel,ragged furniture,torn carpets,housekeeping has alot to be desired.I went through 3 rooms that were not clean,got to the forth one and it was good.Kisha the girl at the desk was awsome she did everything she could to make my inconvenience corrected and she did.Above and beyond her call of duty.This could be a wonderful hotel if the owner would take notice and quit being so cheap and fix up the place.He has a wonderful foundation with his manager.Kisha and Dina,need to start over with the housekeeping staff.I was there on Christmas eve eve ther was a woman that needed help any other hotel would and did tell her to get lost.Not kisha she gave this woman a room and was willing to pay for it out of her pocket if she had to.GOD bless you girl.I would stay here again and will, all because of the wonderful people here,i know Kisha and Dina can find me a clean room.There were no bugs and a wonderful fireplace in the lobby

Room Tip: Call ahead and let someone double check the room you want
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  • Stayed December 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelgrl2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

Traveller rating
    4
    12
    8
    17
    16
See reviews for
21
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7
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Fort Myers, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 24 November 2012

This is an excellent place to stay in Marianna. We checked right in (were able to get the same room we previously had) and had a wonderful stay. The room was very clean and Sandy and her employee, Gina, could not have been nicer or more helpful to us. We had an excellent night's sleep. Very nice breakfast with assorted items to choose from. Cozy fire in the gas fireplace in the lobby. We will always stay at this Inn when traveling through the Florida Panhandle. Good places to dine - Ruby Tuesday and PoFolks.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Therese H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orlando
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 August 2012

Upon entering the room, there was an apparent musty odor that lingered all night long. The air conditioning didn't help matters. The staff was constantly taking smoke breaks in front of the hotel with guest present. The manager was on her cell phone , and slow about acknowledging your presence until she was finished. The breakfast attendant was friendly, still taking constanct smoke breaks. Employees should not be breaking in guest areas (unprofessional, and looks bad for the hotel). Breakfast was ok but no fruit option. Iron was broken, leaking water- didn't have a replacement. Housekeeper Shaun was great. They Stripped linen before we could check out had to wait for towels to bathe. Cleaning products were grocery store brand (Great Value) not industrial approved cleaners. Would not stay again.

Room Tip: " Don't stay on the 3rd floor it needs some work." View from window is of a wooded are...
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  • Stayed August 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank symbagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marianna hotels

Bellaire, MI
Level Contributor
251 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 17 March 2012

This Country Inn and Suites is now American Inn and Suites. It was clean and tidy. Average to above continental breakfast, with hot items on the menu. There is an outdoor pool with hot tub. I was not able to make any of the "fitness room" exercise machinery work as it supposed to; you were unable to input any info or change the speeds, inclines, etc. The manager special rate was around $65, which was somewhat below fees of others in the area.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bellaire56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianna, Florida
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 25 February 2012

This is a good hotel. Clean & Comortable. Breakfast is great. Very secure. Free Internet. This hotel is much better than others in town. Tour the room before you book. See for yourself. I do not think you will be disapointed. I have stayed 4 times. I'm not sure why anyone would write a negative review. I stay twice a month on business. I came here after bad experiences with other hotels in Marianna.

Room Tip: smoking & non-smoking
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  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Whitney212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra S, Manager at Econo Lodge Inn & Suites - Marianna, responded to this review, 4 October 2012
The old Country Inns and Suites is now the American Inn and Suites. We have been under
new management since January 2012.
Please visit my property and see for your self. Bring your kids and pets. Eat my good country
breakfast, swim in my pool, use my hottub and visit our charming town of Marianna.
I assure you, you will be pleasantly surprised!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plant City, Florida
1 review
1 of 5 bubbles Reviewed 2 February 2012

I can see why this hotel is not part of the Carlson chain anymore because the hotel lacks appeal that would draw you away the the other 8 hotels in the area providing more amenities for the same price. Carpets were old and very worn, black mold growing under the wall paper border and the bed linens were that of 2004. The hotel has a very odd smell to it and I was told by one of the employees that mold treatment was performed on this hotel last year. I would hate to have seen what it was like before the treatments. My advise to you is even if there is no where else to stay in Marianna, you'll still come out better just sleeping in your car or driving an extra 30 minutes to Dothan.

  • Stayed September 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Stanley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 21 October 2011

I normally like this chain. But, this location lacked cleanliness. The staff was friendly. The breakfast was typical. But, our room had a horrible smell. After traveling for 12 hours we just needed a place to rest our heads for a bit. Unfortunately, the beds were very lumpy. Im sure they would have worked with us to get another room but we were too tired to deal with it. I would not stay here again.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bluuuskies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites - Marianna

Property: Econo Lodge Inn & Suites - Marianna
Address: 2196 Post Oak Ln, Marianna, FL 32448-7501 (Formerly American Inn and Suites Marianna)
Phone Number:
Region: United States > Florida > Florida Panhandle > Marianna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Marianna
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Econo Lodge Inn & Suites - Marianna 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Marianna Country Inn
Country Inn Marianna
Econo Lodge Inn & Suites - Marianna Florida

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