I've been staying at this hotel on and off for over two years now for business. This has always been a great location and the staff (Check-In, Restaurant, Bars, etc.) have always been very good, professional, and happy.
In the last month or two I have started to notice a change. I'm not sure what changed but many of the guest were commenting that they noticed it as well. Less friendly greetings at the check-in, staff seems a bit stressed, and several new faces.
If I was going to guess I would say that there has been a management change of some type and to be totally open and frank it has not been a good transition. I would guess that the next sign will be several of the longtime, good, and loyal employees start to leave. Please turn this trend around so we continue to choose this as our favored location as a company.More
- Free Wifi