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“Okay with a discount” 3 of 5 bubbles
Review of Holiday Inn Viera Conference Center

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Holiday Inn Viera Conference Center
Ranked #18 of 21 Hotels in Melbourne
Orlando, Florida
Level Contributor
196 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
“Okay with a discount”
3 of 5 bubbles Reviewed 26 June 2014

This Holiday Inn property could use some renovation or better maintenance. The room was unusually damp, no fridge, no microwave, the bath tub plug didn’t work, and the room door didn’t close automatically - had to yank it closed. On the positive side, the WiFI worked well and there’s a Chick-Fil-A right next to the Hotel. Overall, I would only stay at this property with a large discount and not in the summer.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin V, Manager at Holiday Inn Viera Conference Center, responded to this review, 28 June 2014
Dear markbyrn24,

Thank you for taking the time to write your review. I really appreciate your feedback as it is the best way for us to improve. It is very important that our guests are satisfied while they stay with us and you mentioned some very important issues that we have addressed since. We have worked on our AC units to help reduce the humidity as well as the bathtub plumbing in all guest rooms. I hope you will consider us in the future and we can work on that discount for you :)
Thank you again for your review!

Erin V.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

241 reviews from our community

Traveller rating
    71
    63
    58
    31
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
Level Contributor
223 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 24 June 2014 via mobile

Stayed here last minute - lobby is clean. Front desk staff are helpful and friendly. Room was clean but had a little of that "Musty" smell you get in Older Florida hotels. Furniture was older and a little worn. Bed was comfortable and the bathroom was clean. The breakfast was mediocre at best.

Stayed June 2014, travelled on business
Helpful?
Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin V, Manager at Holiday Inn Viera Conference Center, responded to this review, 26 June 2014
Dear Jack50,

Thank you for taking time out of your day to review your stay with us. Being an older property does pose some challenges for us but we appreciate your understanding. We recently have undergone renovations throughout the property that have updated some of the concerns you mentioned. I apologize that you didn't fully enjoy your breakfast. I hope to have you stay with us again in the future so we can provide you with a better restaurant experience. We strive to provide the best customer service and I'm pleased you enjoyed your experience with our Front Desk Staff.
We look forward to seeing you again.

Erin V.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 May 2014 via mobile

I had a great experience here at this hotel. The lady Jessica at the front desk was exceptionally helpful and friendly. I will definitely stay here again when given the opportunity. The rooms were clean and tidy. And the beds are very comfortable. I also like how the pillows are labeled soft and firm for personal convenience. Overall this is a nice hotel.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dennis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

We stayed at this hotel on a recent weekend trip to Melbourne. Not at the beach but not that far out to the beaches. We did go for a day at the beach, which was not hard to get to at all from this I-95 location. But it was directly accross the street from the Brevard Zoo, and that was the main purpose of our trip to Melbourne. Great price point. Very nice hotel, good restaurant for breakfast, great large swimming pool, clean rooms, and a very nice staff. I will stay here again when visiting the Melbourne area.

Room Tip: Ask for a room away from the Interstate to cut down the possibility of hearing Highway noise at nigh...
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Truman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Methuen, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2014

Wonderful hotel! Close to the Space Coast Stadium where the Washington Nationals spring training is played. I actually stayed in the hotel during the whole spring training and had no issues. Mind you, there were a lot of people in the hotel due to baseball, but service and piece of mind were never compromised! The beds are good quality as well as the abundance of pillows provided. The smell was pleasant as the room service staff was always at work keeping things fresh. Pool area is nice and going through some great upgrades as I type. The convention room seemed to be booked consistently, which is great for business, yet never caused any inconvenience for myself or coworkers. The hotel is conveniently located next to good restaurants and a fabulous shopping area called The Avenues. All in all, I would stay here before any other hotel in the area, as I have stayed at them all.

Room Tip: Rooms are good in all areas of the hotel, as I have stayed in all the areas. If you want less noise...
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 8 April 2014

This is an older property, convenient to Space Coast Stadium and Spring Training for the Washington Nationals. I stayed two nights in two different rooms. neither of which I enjoyed. The Hotel does have a Bar & Restaurant but I couldn't get close as it was inundated with a very large group of loud adults. They hold a lot of events here so I assume that's a regular occurrence. The parking lot is not well lit, in fact it's dark...not a welcoming beginning.

The hotel feels older and worn. The lobby is small and cramped adorned in what I believe is a mid-modern motif. It doesn't really work. The front desk staff varies from very good to uninterested as if they are just going through the motions. Now to the rooms:

Warning...the beds are horrible. They very soft and bowed as if 10,000 270 pounders have slept there before you (I tried two rooms and both were the same). To make matters worse are the bed pillows. They're actually 1/2 pillows, meaning, they are 1/2 the size. I have never encountered this before in any hotel anywhere in the world. There are no refrigerators in the rooms which to me is a no-no. I had a towel with an old brown stain on it (note to staff...throw those away or use them as cleaning rags). The double room is fairly large while the single rooms on the 1st floor (avoid them) are small.

In any case, it's not a place I would recommend unless you're in a pinch (I was). At $160 per night, they can do better....much better.

Room Tip: Do not stay on the lobby floor as it is just outside the bar area.
See more room tips
  • Stayed March 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank aldoinla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin V, Manager at Holiday Inn Viera Conference Center, responded to this review, 16 April 2014
Dear aldoinla,

Thank you for taking the time to comment on your stay with us. We strive to accommodate all of our guests with a pleasurable experience and sincerely apologize for your discontent during your time at our property. Your comments will be addressed in order for us to better provide our guests with a satisfying visit. We hope to have the opportunity to have you as a guest in the future and allow you to experience our great customer service and supreme property that we offer. Thank you again for your feedback.

Erin V.
Guest Services
Holiday Inn Melbourne-Viera
Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 25 March 2014

This Holiday Inn is located in a retirement community, near Space Coast Stadium, spring training home of the Washington Nationals. My brother and I decided to visit Viera for a couple of days and watch Spring Training and this hotel was convenient and affordable. Sadly, it fell shot of a recommendation in a couple of ways, and I imagine that we'll look for another hotel next time around.

The good: Convenient. Great guest list. A prominent member of the Nationals media stayed there. Reasonable price. Evening concierge (blond haired lady) was outstanding and I'd bump the rating to 3.5 stars based on her alone. She recommended to us the best karaoke bar I've ever attended, a place called Linda's Cafe and Lounge about 20 minutes away. That karaoke bar was one of the highlights of my trip. They get a 5 star and the blond concierge earned 1.5 stars of this review.

The bad: The restaurant. Affordable if you're a senior. Not if you're my age. Check in took a little longer than I would have liked. Not great stuff within walking distance of hotel. You're surrounded by chains, chains, chains. A Walmart. A Target. A Chick-Fil-A. A McDonalds. A Bob Evans. You get my drift. Computers had sticky keyboards and poor security. Kids left the public terminals and could have had their accounts compromised. Gym isn't much to write home about. Basically, this place is decent and I'll probably recommend to my brother that we try La Quinta next year when we prayerfully repeat this trip.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Viera Conference Center, responded to this review, 10 April 2014
Dear Jason C,

Thank you for sharing a valuable feedback. We truly value your comments, all the good, the bad and the opportunities to improve, as these give us the opportunity of improving what we can offer to improve your stay. Your input will be shared with our management team for the purpose of bringing improvement needed.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Viera Conference Center

Property: Holiday Inn Viera Conference Center
Address: 8298 N Wickham Rd, Melbourne, FL 32940-7923 (Formerly Imperial's Hotel and Conference Center)
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Melbourne
#12 Business Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Viera Conference Center 3*
Number of rooms: 127
Official Description (provided by the hotel):
Our Melbourne Florida Hotel is the Ideal Destination Located in the heart of Brevard County the newly renovated Holiday Inn Melbourne - Viera Conference Center Hotel is the only full-service hotel in Melbourne, Florida. Our hotel's location puts the best of Florida at your fingertips. Guests know that our Melbourne hotel off I-95 at exit 191 makes getting to Aeronix, Boeing, Lockheed-Martin, Patrick Air Force Base, and NASA hassle-free. Surf the web at warp speed using our business center or free high speed wireless Internet access. There's a state-of-the-art conference center with 7 000 sq. ft. of space and dedicated staff to provide personalized service for your event. The best Florida vacation begins at the Holiday Inn - Viera Conference Center. The Duran Golf Club and other golf courses surround us. You can experience the thrills of NASA and the Space Coast or simply relax on our world-famous beaches. From Brevard Zoo to shopping at The Avenues of Viera this hotel has it all.Guests lodging at the smoke free Holiday Inn - Viera Conference Center hotel bask in Florida's sunshine while being refreshed in our tropical outdoor pool. Dine with us at the RendezVous Restaurant & Lounge for a delicious meal from our European-trained chef. Take a vacation from everyday life with our great Melbourne hotel deals ... more   less 
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Also Known As:
Holiday Inn Viera Hotel Melbourne
Holiday Inn Melbourne
Melbourne Holiday Inn
Holiday Inn Viera Conference Center Melbourne, Florida

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