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“Nothing special”

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Holiday Inn Viera Conference Center
Ranked #17 of 21 Hotels in Melbourne
Pembroke Pines, Florida
Level Contributor
168 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Nothing special”
Reviewed 5 July 2014

The pluses for this location, I bet it is right off the highway. Hotel lobby looks like it has been remodeled but rooms are still a little bit dated. Overall the hotel can use some updating it is however comfortable stay for one night or two. Free breakfast in the morning makes it worth the price.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Obi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Viera Conference Center, responded to this review, 21 July 2014
Public acknowledgement:

Dear Obi1234,

Thank you for taking the time to share your good comments regarding our location and breakfast served. I am delighted to learn that you had a comfortable stay with us.Your feedback regarding the condition of our rooms are highly appreciated and rest assured that we will use this to consider upgrading where possible.

We look forward to have another chance to host you again.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

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    58
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    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
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English first
Bradenton, Florida
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

Checking in has been a hassle the last two times I've stayed here. No fridge in the room is the other big downside. Staff if friendly enough and the place is always clean. I wish the restaurant stayed open about an hour later as I've never managed to catch dinner there. Uno Pizzeria being nearby is a big plus though.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Viera Conference Center, responded to this review, 16 July 2014
Dear Nate M,

Thank you for staying with us and for leaving a review of our property. I am happy that you found our staff commendable and our hotel clean. However, I am sorry for the difficulties you had experienced at check-in and also for the inconvenience the lack of room amenities may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for your time and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
199 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 26 June 2014

This Holiday Inn property could use some renovation or better maintenance. The room was unusually damp, no fridge, no microwave, the bath tub plug didn’t work, and the room door didn’t close automatically - had to yank it closed. On the positive side, the WiFI worked well and there’s a Chick-Fil-A right next to the Hotel. Overall, I would only stay at this property with a large discount and not in the summer.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin V, Manager at Holiday Inn Viera Conference Center, responded to this review, 28 June 2014
Dear markbyrn24,

Thank you for taking the time to write your review. I really appreciate your feedback as it is the best way for us to improve. It is very important that our guests are satisfied while they stay with us and you mentioned some very important issues that we have addressed since. We have worked on our AC units to help reduce the humidity as well as the bathtub plumbing in all guest rooms. I hope you will consider us in the future and we can work on that discount for you :)
Thank you again for your review!

Erin V.
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
234 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 June 2014 via mobile

Stayed here last minute - lobby is clean. Front desk staff are helpful and friendly. Room was clean but had a little of that "Musty" smell you get in Older Florida hotels. Furniture was older and a little worn. Bed was comfortable and the bathroom was clean. The breakfast was mediocre at best.

Stayed June 2014, travelled on business
Helpful?
Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin V, Manager at Holiday Inn Viera Conference Center, responded to this review, 26 June 2014
Dear Jack50,

Thank you for taking time out of your day to review your stay with us. Being an older property does pose some challenges for us but we appreciate your understanding. We recently have undergone renovations throughout the property that have updated some of the concerns you mentioned. I apologize that you didn't fully enjoy your breakfast. I hope to have you stay with us again in the future so we can provide you with a better restaurant experience. We strive to provide the best customer service and I'm pleased you enjoyed your experience with our Front Desk Staff.
We look forward to seeing you again.

Erin V.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 May 2014 via mobile

I had a great experience here at this hotel. The lady Jessica at the front desk was exceptionally helpful and friendly. I will definitely stay here again when given the opportunity. The rooms were clean and tidy. And the beds are very comfortable. I also like how the pillows are labeled soft and firm for personal convenience. Overall this is a nice hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 May 2014

We stayed at this hotel on a recent weekend trip to Melbourne. Not at the beach but not that far out to the beaches. We did go for a day at the beach, which was not hard to get to at all from this I-95 location. But it was directly accross the street from the Brevard Zoo, and that was the main purpose of our trip to Melbourne. Great price point. Very nice hotel, good restaurant for breakfast, great large swimming pool, clean rooms, and a very nice staff. I will stay here again when visiting the Melbourne area.

Room Tip: Ask for a room away from the Interstate to cut down the possibility of hearing Highway noise at nigh...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Truman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Methuen, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2014

Wonderful hotel! Close to the Space Coast Stadium where the Washington Nationals spring training is played. I actually stayed in the hotel during the whole spring training and had no issues. Mind you, there were a lot of people in the hotel due to baseball, but service and piece of mind were never compromised! The beds are good quality as well as the abundance of pillows provided. The smell was pleasant as the room service staff was always at work keeping things fresh. Pool area is nice and going through some great upgrades as I type. The convention room seemed to be booked consistently, which is great for business, yet never caused any inconvenience for myself or coworkers. The hotel is conveniently located next to good restaurants and a fabulous shopping area called The Avenues. All in all, I would stay here before any other hotel in the area, as I have stayed at them all.

Room Tip: Rooms are good in all areas of the hotel, as I have stayed in all the areas. If you want less noise...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Viera Conference Center

Property: Holiday Inn Viera Conference Center
Address: 8298 N Wickham Rd, Melbourne, FL 32940-7923 (Formerly Imperial's Hotel and Conference Center)
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Melbourne
#12 Business Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Viera Conference Center 3*
Number of rooms: 127
Official Description (provided by the hotel):
Our Melbourne Florida Hotel is the Ideal Destination Located in the heart of Brevard County the newly renovated Holiday Inn Melbourne - Viera Conference Center Hotel is the only full-service hotel in Melbourne, Florida. Our hotel's location puts the best of Florida at your fingertips. Guests know that our Melbourne hotel off I-95 at exit 191 makes getting to Aeronix, Boeing, Lockheed-Martin, Patrick Air Force Base, and NASA hassle-free. Surf the web at warp speed using our business center or free high speed wireless Internet access. There's a state-of-the-art conference center with 7 000 sq. ft. of space and dedicated staff to provide personalized service for your event. The best Florida vacation begins at the Holiday Inn - Viera Conference Center. The Duran Golf Club and other golf courses surround us. You can experience the thrills of NASA and the Space Coast or simply relax on our world-famous beaches. From Brevard Zoo to shopping at The Avenues of Viera this hotel has it all.Guests lodging at the smoke free Holiday Inn - Viera Conference Center hotel bask in Florida's sunshine while being refreshed in our tropical outdoor pool. Dine with us at the RendezVous Restaurant & Lounge for a delicious meal from our European-trained chef. Take a vacation from everyday life with our great Melbourne hotel deals ... more   less 
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Also Known As:
Holiday Inn Viera Hotel Melbourne
Holiday Inn Melbourne
Melbourne Holiday Inn
Holiday Inn Viera Conference Center Melbourne, Florida

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