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“Attentive service” 5 of 5 bubbles
Review of Hilton Melbourne Rialto Place

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Hilton Melbourne Rialto Place
Ranked #5 of 21 Hotels in Melbourne
Certificate of Excellence
Lexington, VA, United States
2 reviews
“Attentive service”
5 of 5 bubbles Reviewed 17 March 2014

I've stayed at the Rialto twice. The staff is friendly and helpful. Both dinners I ate at the hotel were quality meals. The bar is excellent with great service and seating that allows for private conversations.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 19 March 2014
Dear Richard,

You were very kind to write such a nice review of the hotel here on TripAdvisor, but the greatest compliment you have given us is your repeat business. Please let me know if there is anything we can be doing to better earn your loyalty for future visits, and come stay with us again as soon as you can! We remain at your service..!
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791 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, United States
1 review
5 of 5 bubbles Reviewed 17 March 2014

We stayed at the Hilton Melbourne at Rialto Place for two nights during our daughters wedding. The staff at the Hilton went out of their way to make our daughter's dream wedding come true. Several of our guests as well as ourselves stayed at the Hilton after the wedding. Our room was clean, well furnished and a nice size. The people at the front desk were very accommodating and friendly. Everyone at the Hilton Rialto made sure that we all had a wonderful time. I would recommend the Hilton at Rialto to anyone both for an event as well as for a vacation.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 19 March 2014
Dear John,

While my staff had the opportunity to wish her all the best during the actual event, I would like to extend my own personal best wishes for your daughter's new marriage and a very blessed life to come! It was an honor to be a part of her special day and to host your family and friends during the wedding. Thank you for taking the time to review the hotel and sharing such wonderful praise for the property and staff. Please return to see us whenever you are in-need of any accommodation, event or just want to visit with the staff. We consider ourselves extended family, now! Thanks again and have a wonderful day.
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O'Fallon, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

Come to FL to watch Spring Training of the St. Louis Cardinals, this is the perfect Hotel to stay in. Beach is very close (10Mins) malls all around and great places to eat. Lots to do but really with Baseball and the ocean with the great beaches what else do you need. Hilton has great places to stay and at good prices for what you get. We stay in Hilton when every we travel and they are available.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Charles J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 17 March 2014
Charles,

Thanks for choosing our hotel when in town to see the Cardinals play! I lived in Missouri several years ago and saw plenty of games at Busch Stadium. I can't wait for the regular season to start! It should be a great year.

I really appreciated your taking the time to review our hotel and was grateful for the kind remarks about our property and location. If there is ever anything I can do to help improve your stay when next you come to town, just let me know. Have a great baseball season!
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Tampa, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

From my early arrival to my afternoon departure this hotel accommodated me in every way. An upgrade upon check-in was offered making check-in a breeze. The hotel restaurant executes service at the highest level and provides great tasting food at almost any time of day. Housekeeping kept the room and every common area I walked through spotless around the clock. The front desk staff didn't miss a beat and provided excellent customer service not only to me but to every guest interaction I witnessed. If your looking to stay on the beach this is not your hotel, but your wallet will thank you greatly if you take the five minuet drive over the causeway. Overall the Hotel is great for a nice weekend stay or the Business traveler coming to the area. You can never go wrong with a Hilton property.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gmatt1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 14 March 2014
Dear Gmatt1508,

Thank you for choosing our hotel and for taking the time to write a review of your experience at our property! Your compliments on the location, food, cleanliness and service are much appreciated, and I will be sure to share them with my team! It was a privilege to host your stay during this visit to Melbourne, so I hope you will consider us your home away from home when next you visit the area.!
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Fort Pierce, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

We have now stayed twice at this Hilton as we drive to Melbourne to visit our soon and grand daughter. This is a very nice Hilton located across the street from the airport, making it very convenient for those flying in or out, needing a place to stay and park. We have stayed twice now in a very nice upgraded room on the 8th floor (Concierge level). The room is spacious and comfortable. The hotel feels new and has a delightful layout. They feature fresh snacks and vouchers for the bar in the evening for Hilton Honors members as well as complimentary, cook to order buffet breakfast each morning. The staff here is on mark and always ready to help. We especially like the location, as it is close the airport, city center and the beaches. We have stayed here twice and we plan on coming again, as this is fantastic value.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 14 March 2014
Dear Richard S.,

The greatest compliment a hotel can receive is the loyalty and repeat business of a satisfied guest. You do us a tremendous honor by posting such a kind review, but it is your return to our property with consistently positive experiences that makes me the most proud of this commentary. Thank you for choosing our hotel when you come to Melbourne, and please let me know what we can be doing for your future stays to make it an even better experience when next you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. John
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

Nice facilities - big hotel with heated pool. Several weddings were taking over most of the lobby and common areas. The toilet was running when we entered our room, but only needed a giggle of the flush handle to fix the problem. Bed was nice. No breakfast provided.
Free WIFI

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank edwardthemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 14 March 2014
Dear Edward,

Thank you for taking the time to review the hotel and giving us this opportunity to improve. We are very eager to exceed your expectations during every visit, and it seems evident we fell shy of the mark in this instance. I apologize for the running toilet, and I can see how that could put a damper on the whole of your stay. If there is anything I can do to insure you receive the very best room and service available for your next stay in Melbourne, please feel free to contact me directly. We would very much like the opportunity to have a second chance at a first impression.
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St Paul, Mn, United States
1 review
5 of 5 bubbles Reviewed 12 March 2014

We stayed at this hotel when we arrived at the airport late evening destined for the beach for a week. We were greeted with drink and appetizer coupons as HHonors members and breakfast the next morning. The room was clean, spacious, quiet, with a comfortable bed. It is next to the Melbourne airport and has a shuttle van to pick you up or drop you off. Check in and checkout was quik and easy. We will be back again as we visit the area nearly every year.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Duane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon K, Manager at Hilton Melbourne Rialto Place, responded to this review, 14 March 2014
Dear Duane,

If there is any such thing as our ideal guest, it might very well be you! It seems as though you took advantage of our location, proximity to the airport and complimentary shuttle service during your stay as well as benefitted from our executive level amenities such as room upgrades, complimentary food, beverage and in-room offerings provided to our Hhonors guests. I'm proud of the fact that we are the only Hilton product in the area that can offer such perks and very gratified that it improved your experience in such a profound way. If there is anything at all I can do to better serve you during your next stay, please let me know. Thank you, again, for taking the time to review the hotel.!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Melbourne Rialto Place

Property: Hilton Melbourne Rialto Place
Address: 200 Rialto Pl, Melbourne, FL 32901-3092
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#7 Business Hotel in Melbourne
#9 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Melbourne Rialto Place 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Welcome to the award-winning Hilton Melbourne Rialto Place hotel, located minutes from the white sands of Florida’s Space Coast and only a mile from Orlando-Melbourne International Airport. Our hotel offers 237 spacious accommodations and 14,000 sq/ft. event space for any type of gatherings. Enjoy our heated outdoor pool and whirlpool, modern fitness center, basketball and tennis courts, complimentary WiFi, 24-hour business center, shuttle service and other great amenities. ... more   less 
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Also Known As:
Hilton Melbourne Rialto Place Hotel Melbourne
Hilton Hotel Melbourne
Melbourne Hilton
Hilton Melbourne Rialto Place Florida

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