Stayed at this Hilton for a group outing. Had booked our reservations weeks in advance, asked for a suite, confirmed rate and all was well. When we arrived. suite wasn't available so we were downgraded. No offer to at least put us on the Concierge floor, just nothing. We were to receive a gift basket from our host when we checked in, front desk had them..didn't get it. In fact, had to go back down to front and get it myself. The highlight of the day was our bellman, John. Thankfully he was wonderful and we spoke to him several times during our stay. Gordon at the front desk was not as helpful. Our breakfast in Lafitte's was wonderful, both the hostess and our server were right on top of it. Sadly though...it is the first impression that seems to last the longest..
- Official Description (provided by the hotel):
- Welcome to the award-winning Hilton Melbourne Rialto Place hotel, located minutes from the white sands of Florida’s Space Coast and less than one mile from Orlando-Melbourne International Airport. Our hotel offers 238 spacious accommodations and over 20,000 sq/ft. of event space for any type of gathering. Enjoy our heated outdoor pool and hot tub, modern fitness center, basketball and tennis courts, complimentary Wi-Fi, 24-hour business center, shuttle service, and other great amenities. ... more less
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- Also Known As:
- Hilton Melbourne Rialto Place Hotel Melbourne
- Hilton Hotel Melbourne
- Melbourne Hilton
- Hilton Melbourne Rialto Place Florida