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“Great views, clean rooms, would stay again”

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DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Ranked #4 of 21 Hotels in Melbourne
Certificate of Excellence
GreenLeadersGold level
Springfield, Missouri
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great views, clean rooms, would stay again”
Reviewed 8 April 2012

We were a little anxious about this hotel based on previous reviews. However, we were pleasantly surprised with the hotel renovations and cleanliness. The room appeared to have new furniture, carpet, and paint. Bedroom overlooked the ocean. Small balcony with two chairs to sit out and enjoy the view and sound of the the ocean. Liked having the living room area with refrigerator and microwave. Internet worked great - we understand wireless is coming in the next couple of weeks which will make it even better.
We stayed in 623, an end unit on upper floor. View was great - able to watch surfers, sunrise, and a wedding Easter morning.
General manager appears to be new and is working to make lots of improvements.
We were in the area to visit family and will be back again. We will definitely check out this hotel again so we can enjoy the view and accommodations.

Room Tip: Ask for an end unit on an upper floor for the best view. All rooms are oceanfront with balconies.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank tryingtooSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
Thank you so much for your positive review of our property. I will be sure to share your comments with our management team about the staff and the service you received. I hope that you will choose to stay with us again when you return to the Melbourne area.


Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (405)
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Tellico Plains, Tennessee
Level Contributor
186 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 7 April 2012

This is a re branded Comfort Suites that was very busy over the Spring Break Week. The property is nine stories with a north and south wing separated by the common area of reception and restaurant, each wing has its own bank of dual elevators. The property does offer ground floor walk out rooms but I was advised against them by the front desk; the view is of the sand dunes. At this property, the higher the better.
It does have a nice pool, pool bar, and easy access to the beach. This was a good place to bring to teen aged girls, there is very little to get into trouble on this part of the beach,
Like I said, very busy place this week and I found the staff to be polite and efficient.
This property is HHonors Diamond friendly.

Room Tip: Go High.....
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
Thank you so much for your positive review of our property. I will be sure to share your comments with our management team about the staff and the service you received. i glad that the front desk staff was able to meet your needs by suggesting a higher floor. I hope that you will choose to stay with us again when you return to the Melbourne area.


Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, Tennessee
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 7 April 2012

I really like this property, but they don't have wifi. They do have internet in the rooms and wifi on the first two floors and by the pool. However, I want to sit on my deck and read e-mails from my iPad.

They do have a pool, nice deck, hot tub and are right on the beach. I love the view of the ocean from my room. I slept with my door open every night. The sound of the waves was wonderful. A must stay place if you are in the area.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
Thank you so much for your positive review of our property. I will be sure to share your comments with our management team about the staff and the service you received.

I have great news in that we are installing WiFi in all the guest rooms at this moment and expect to be completed by the end of April.


I hope that you will choose to stay with us again when you return to the Melbourne area.


Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
Reviewed 6 April 2012

We have stayed hre in the past, and had a good experience, so we decided to try it again. The staff was rude from the moment we got there. The "manager on duty" a young guy was rushing everyone as they were very busy with spring breakers. Our room sizes are great but the room was dusty, the floor was dirty and so was the shower. We asked if it could get cleaned again and were told someone would go and do it. Nothing was done. We then had the bathroom sink making noise all night. We told them about it and they stated that even though they could hear it and they were sorry, they didn't offer any solution. Not even a discount on the stay (we stayed fo 3 nights @180/night). The floors in the lobby were continuosly sticky and sandy for the entire 3 days we were there. The trashcans in the elevator lobby area were left full of trash overnight and into the next day. The pool was cloudy by mid-day with all the guests and the bar staff was extremely rude. My family and I go there every year but we will not be staying at this location again and we will definetly think twice before booking any other Hilton property again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoriMc16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
We appreciate you taking the time to complete a survey regarding you recent stay with us.

On Behalf of our entire staff here we apologize for the concerns you have about your experience at the DoubleTree Suites Melbourne Beach.

We appreciate the feedback and will use it to fine tune our operations in the hotel that upon your next visit, we can exceed your expectations.

Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2012

Woke up to a few roaches this morning! Will not return to this location. Just bad from the start. Bad service, bad roaches. Seems like this place could use a little help in the management department.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neild8348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
We appreciate you taking the time to complete a survey regarding you recent stay with us.

On Behalf of our entire staff here we apologize for the concerns you have about your experience at the DoubleTree Suites Melbourne Beach.I apologize for the issue you expericenced and have reviewed this issue with our chief engineer as this in not a normal issue that comes up here at the hotel.

We appreciate the feedback and will use it to fine tune our operations in the hotel that upon your next visit, we can exceed your expectations.

Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 April 2012

The pluses: great view, close to beach

The minuses; small suites - too small for 2 adults and two teenaged girls. Bathroom is tiny. Long waits for service at hotel bar. Towels are in short supply. Even after supplying credit card the hotel automically authorizes an additional 50 each day on top of the amount authorized on arrival. Not s lot to do for kids in Melbourne. Next time it is Cocoa Beach for us

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiamondTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
We appreciate you taking the time to complete a survey regarding you recent stay with us.

On Behalf of our entire staff here we apologize for the concerns you have about your experience at the DoubleTree Suites Melbourne Beach.

We appreciate the feedback and will use it to fine tune our operations in the hotel that upon your next visit, we can exceed your expectations.
Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nebraska
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 March 2012

This is the worst Hilton hotel I have ever stayed in. Every day you had to fight with the hotel to get towels and toilet paper, come on these are required. The ceiling had mold on it and the toilet was continually bubbling up. I feel sorry for the people at the front desk because they get the brunt of the customer's complaints and I could tell this is an issue way above them. The management of this hotel has to care before something will change. I wish I could say it was just us that had problems but we talked with other guests that were having the same issues.

Room Tip: Ask for a higher floor. Avoid 1 and 2.
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim M, General Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, 13 April 2012
We appreciate you taking the time to complete a survey regarding you recent stay with us.

On Behalf of our entire staff here we apologize for the concerns you have about your experience at the DoubleTree Suites Melbourne Beach.

We appreciate the feedback and will use it to fine tune our operations in the hotel that upon your next visit, we can exceed your expectations.

Tim Manuel
Hotel Manager
DoubleTree Melbourne Beach Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Property: DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Address: 1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Melbourne
#3 On the Beach Hotel in Melbourne
#4 Family Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Suites by Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Melbourne Beach Oceanfront boasts a resort-style setting overlooking white sand of the Atlantic Ocean. Our Melbourne Beach hotel is conveniently located near Cocoa Beach and Space Coast attractions, with nearby family attractions such as Disney World and other Orlando theme parks for day trips. Our all-suite Melbourne, FL hotel is only 10 minutes from Melbourne International Airport (MLB), or an hour east of Orlando International (MCO). The DoubleTree Suites by Hilton Melbourne Beach Oceanfront features direct oceanfront suites, perfect for business or leisure visitors alike. Guests can enjoy magnificent views from private balconies, and a range of must-have amenities including luxurious beds and bath amenities, and access to our 24-Hour Fitness Center and Business Center. Whether you are traveling on business, planning a family vacation, or having a romantic weekend getaway, our friendly, professional staff looks forward to welcoming you to Florida's Space Coast with our special, warm chocolate chip cookie at check-in. We hope you choose the DoubleTree Suites by Hilton Melbourne Beach Oceanfront hotel! ... more   less 
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Also Known As:
Doubletree Guest Suites Melbourne Beach Oceanfront Hotel Melbourne
Doubletree Hotel Melbourne Beach Oceanfront
DoubleTree Suites By Hilton Melbourne Beach Oceanfront Florida

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