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Candlewood Suites Melbourne
Ranked #17 of 22 Hotels in Melbourne
Reviewed 5 August 2014

I booked a suite. They gave me the handicapped suite with a tiny room and giant bathroom with a small (gross) tub. The tv remote and dvd player were missing and everything squeaked. The bed squeaked, the table did, the chairs did. You get the idea. I will not be staying here again since the room was not worth it. Go to the hampton inn in viera (down the road from this one). Its $10 more but SO WORTH IT. The housekeeping lady came to my room at 9 when my check out was at noon. The rooms were shady and I could hear the very very loud couple next door......... ew.

  • Stayed: August 2014
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Thank ljsqwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Melbourne, responded to this reviewResponded 21 August 2014

Dear ljsqwer,

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with the accommodations. Rest assured that this will be looked into to avoid the same situations being encountered in the future.

Thank you for staying with us and we all hope that you will give us another opportunity to pamper you and provide you with exceptional service.

Sincerely,

Karen C
Case Manager
IHGCare

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60 - 66 of 116 reviews

Reviewed 22 June 2014

The room was very clean bed comfortable with good quality linins and the fully equipped kitchen with good quality pots pans and a full size fringe freezer, large work area and good wifi 32" flat screen tv and a free dvd lending library the bathroom was large clean and well equipped.
you will not find a hotel for this price with better rooms and facilities

  • Stayed: June 2014, travelled solo
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Thank EDDIE40_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fgrahme, Director of Sales at Candlewood Suites Melbourne, responded to this reviewResponded 24 June 2014

Thank you for your recent review. We are very happy that you enjoyed your stay with us. Here at Candlewood Suites we strive to exceed our guests expectations. Again thank you so much and we hope to see you again in the near future.

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Reviewed 20 June 2014

The last time we stayed at this hotel, it was tired and much in need of maintenance. This week was great! New owner and manager have made all the difference. They've painted, cleaned, gotten some new furniture, cleaned all the filters, and have staff on all shifts that bend over backwards to assist any way they can. The hotel is now totally non-smoking which also helps a lot. Very convenient and quiet if you need to be in the Melbourne area.

  • Stayed: June 2014, travelled with family
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1  Thank MiRobTLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fgrahme, Director of Sales at Candlewood Suites Melbourne, responded to this reviewResponded 24 June 2014

Thank you so much for taking the time to submit your review. We are thrilled that you noticed our improvements as we always strive to exceed our guests' expectations. We look forward to serving you again in the future. Again thank you!

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Reviewed 20 May 2014

Good room and decent price for Easter Weekend. Location is good for things to do in Melbourne, but you will need a car. Not a pedestrian friendly location. A 7-11 is close by for gas and snacks. Cabana Shores is a fun beer and wine tiki hut less than a mile down US1.

Room Tip: All rooms offer the same basic views. Rooms have nice kitchen amenities.
See more room tips
  • Stayed: April 2014, travelled with family
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Thank GammaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShainaFDM, Front Office Manager at Candlewood Suites Melbourne, responded to this reviewResponded 24 May 2014

Thank you very much for your review. We sincerely appreciate your input and will take into consideration any areas that we did not exceed your expectations. We hope to see you again in the future. Thank you again!

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Reviewed 29 March 2014

We stayed here for a week in March 2014, The whole staff working here are a great asset to this hotel. The hotel is away from the beaches but close enough for an easy commute. Very close to Patrick Air Force Base also. There are many good restaurants in the area as well as a Publix and Rite Aid. The Cupboard in the lobby area always had coffee (free) as well as a few convenient food items. The pillows were terribly flat and I question if the queen size bed really was. All and all a good place to stay while in the Melbourne area and yes, I would book there again

  • Stayed: March 2014, travelled as a couple
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Thank sledder583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShainaFDM, Front Office Manager at Candlewood Suites Melbourne, responded to this reviewResponded 3 April 2014

We greatly appreciate any and everyone's feedback and want to thank you for the compliments of our staff and property. I understand your thoughts on our pillows, while they are very soft many guests may prefer firmer pillows which we do have available should you request them. Hopefully you will take advantage of this during your future visits as we are always looking to improve our guests experience. Thank you again!

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Reviewed 26 March 2014

We have stayed at this location when we were visiting the area before. Its on the mainland but located for easy access to the beach. We had a queen size bed which was very comfortable. The room was clean and had a full size refrigerator and stove. Yes, the lounge chair was worn but the rest of the room was fine. There was coffee in the customer store and I appreciate not having to make coffee when I get up and want to get going.

I would like to give special thanks to Fred Rahme who gave us assistance with a booking issue which he nor Candlewood Suites had caused but, thru his assistance was resolved.

I will stay at this location again when I am in the area.

  • Stayed: March 2014, travelled as a couple
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Thank bill1jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShainaFDM, Front Office Manager at Candlewood Suites Melbourne, responded to this reviewResponded 2 April 2014

Thank you so much for your review. We sincerely appreciate the kind words and are so glad you enjoyed your stay with us. Like you mentioned we are mainland but the beaches are a short 5 minute drive over the causeway with the world famous Cocoa Beach only a few more miles. We apologize for the inconvenience during your stay but are glad we were able to resolve the situation for you. Thank you again, we will see you on your next visit to the area!

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Reviewed 23 February 2014 via mobile

Stayed here for one night in Feb and couldn't be more happier. Check in was quick and simple and so was check out. The front desk staff were very friendly and helpful. Had a two double bed suite that was very clean and had a very spacious bathroom that was very up to date and modern. Hotel is secure at night and is in a great location. Only bad note is the lounge chair in the room has major signs of wear and needs to be replaced badly. Will be staying here again in April

Stayed: February 2014, travelled with friends
1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShainaFDM, Front Office Manager at Candlewood Suites Melbourne, responded to this reviewResponded 28 February 2014

Your review is sincerely appreciated! We're delighted to hear you enjoyed your stay with us and found our staff friendly and helpful. We are in the process of upgrading our rooms to include new linens and furniture. Hopefully, you will be able to enjoy these new changes on your next visit to the area!

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Additional Information about Candlewood Suites Melbourne

Address: 2930 Pineda Plazaway, Melbourne, FL 32940-7342
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #17 of 22 Hotels in Melbourne
Price Range: £64 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Melbourne 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Come experience the 'Comforts of Home' bedding collection at the new Candlewood Suites Melbourne Florida hotel, where we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD/DVD player. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. ... more   less 
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Also Known As:
Candlewood Suites Melbourne Hotel Melbourne
Suntree Candlewood Suites
Candlewood Suites Melbourne Florida

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