Having spent ages reviewing a hotel to stay in Miami we settled on the Mandarin Oriental we were really hoping for the perfect vacation and although it was expensive we didn't want to take chances. Upon arrival (and 14 hours travelling later) the Mandarin couldn't accommodate us. We were distraught! We headed to the nearest hotel hoping for anywhere to stay in complete desperation. Did we get lucky!! The Epic welcomed us with open arms!! We received a great reception from Ashley who was reassuring and helpful. Wonderful bell service from Carlos (who told us to come back and visit again and we definitely will). We had a teeny weeny slightest of issues the next day and Seth looked after us in a most unbelievably great manner. I can honestly say if I owned this hotel I would be so proud of all the staff that we dealt with. They were terrific. Gene the concierge came to our rescue at the end of the vacation - for which we are eternally grateful - he just waved it away like it was nothing. If you are wondering whether or not to stay here - BOOK IT! I've only just read all the great reviews by other guests and they are all well deserved. I wish I had booked it initially and can honestly say that the best thing that happened regarding the Mandarin is that they couldn't accommodate us. Thank you to the staff at the Epic. We can't wait to go back.
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, LoveHolidays, Southall Travel, Odigeo, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Kimpton EPIC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Epic Hotel Kimpton
- Kimpton EPIC Hotel Miami, Florida