I had travelled from London via Miami to the Caribbean for a corporate event. On my way back to London I thought I'd visit Miami for a few days.
I really am glad I did. When looking for a hotel, I was initially put off by the name EPIC (bit cringe I thought) however based on other reviews and the Kimpton name I thought I'd give it a chance. No regrets at all.
I left the Caribbean at 5 am on the morning I was due in Miami. The hotel very kindly allowed me to check in early (at 12 noon) instead of the usual time. It was a seemless process and the staff really couldn't have been more helpful.
I was on the 30th floor - talen straight to my room and left to relax.
The hotel generally is really very nice with some great facilities. I enjoyed the pool bars, restaurants and superb food. Of particular note is the consierge service. These guys are great. I would like to mention Gene specifically. He is an asset to the hotel. When in the club lounge, he made me feel comfortable and very welcome. Engaging conversationalist and extremely happy to help. What more could you ask for?
My only issue, which is unfortunate, is that when I checked in, it was not explained that I was a club status guest. In truth I did not notice when I booked however I feel it should have been stressed and I should have been given guidance around the entitlement. It was a full day before I realised I was entitled to access to the lounge and all of its amenities. So, after overspending on breakfast, lunch and drinks - I should have been able to avail of this in the club lounge as part of the package I paid for. Not a huge thing but it shouldn't have happened.
Nonetheless - I will be back. If anything to catch up with Gene!
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton
- Kimpton EPIC Hotel Miami, Florida