24 hour gym and location was best. It's a good hotel, but there is nothing epic about it - it's memorable for all the wrong reasons.
Having secured 2pm check out 2 days before leaving - on morning beginning after 11am and 1pm four members of staff knocked and disturbed, once while getting into the shower to ask when I was leaving. On the 4th occasion, the rude and belligerent house keeping staff kept asking when I was leaving inspite, at first explaining 2pm and I had already been asked 3 times already. So, so rude I had to slam the door shut in the end as she kept repesting the question.
Also early on 4th morning was woken by a rabble of a family with screaming kids and even louder parents. I could still clearly hear the entire 1 hour episode while my head was burried deep into two thick pillows The hotel need to sort out sound cancelling better rooms before I consider returning. 3. Long wait at check in and check out - on each of two occasions when complained to staff, was just fobbed off with stock uncaring, with wry smile response. Staff seemed quite use to hearing such complaints.
Car valet service was efficient, if not super busy at certain times over the weekend, particularly when restaurant are booked for parties!
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton
- Kimpton EPIC Hotel Miami, Florida