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Courtyard Miami West/FL Turnpike
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Reviews (281)
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All reviewsdolphin mallgreat hotelsmall sofafront deskcleaned every daypool and jacuzzicomfortable bedstarbucks coffeerooms were very cleannice staystay there againenjoyed my staynice roombusiness tripsouth beachlobbywalmart
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102 - 107 of 281 reviews
Reviewed 21 May 2014

Stayed here for 2 days.

The "+"s:
1. Good, large and comfortable rooms
2. A shuttle service to nearby mall

The "-"s:
1. Situated in the middle of nowhere. If you do not have a car, you are in for a tough time.
2. No hospitality. Front desk gives you doing-you-a-favour look.
3. Just a small cafe in hotel. Not many/any options of restaurants around.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashid_Md
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded 21 July 2014

Thank you for sharing your experience from your recent stay with us. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Melissa Benoit
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014 via mobile

Spent the better part of this week here and I was very comfortable. The rooms are clean and spacious. The staff, especially, Inez, was very polite and friendly. The service in the Bistro was served quickly and was tasty. The gym was clean and always supplied with towels as was the pool and hot tub. Would definitely return!

Stayed: May 2014, travelled on business
Thank Gudewich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

I have stayed at this hotel 3 times already when visiting Miami. The hotel is clean,quite and safe. Rooms are wonderful! I don't even want to take the risk staying somewhere else in Miami. Its just a small drive to malls and various activities. Will continue staying at this hotel!

  • Stayed: August 2013, travelled as a couple
    • Value
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Thank CuraTravel85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Stayed here for one night only on a trip from the Keys to Orlando. Upon arrival I was greeted by one of the most courteous and professional receptionist I have ever experienced. Ines was welcoming, and pleasant.

She directed me to the pool and other facilities. She even took the time to ring me in my room to ensure that everything was satisfactory. When I returned from the pool she greeted me by name...what wonderful personalized service.

The location is a bit out of the way, but has easy access to the turnpike.

The room was great, very clean and properly stocked. The lobby, hallways and the pool were very clean.

An excellent value for a business class hotel. I will definitely stay here again and recommend to our friends.

Room Tip: Far enough from the turnpike that any room would be fine.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Relaxedtravels57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded 30 April 2014

We are delighted that your stay with the Courtyard Miami West/FL Turnpike was enjoyable! Our staff takes great pride in knowing that our guests are at ease when staying at our property. We hope that we can continue to provide you with the best service and accommodations possible on your visits to Miami, Florida.

Thank you,

Melissa Benoit
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014 via mobile

Great hotel. The front desk clerk (night manager) is awesome. Always treats us well. Very attentive. The rooms are clean, The lobby is always clean. In all It's a nice place to stay. The check out is fast. Can't complain. Have stayed in quite a few hotels in Miami and this by far is the best.

Stayed: April 2014, travelled with friends
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded 30 April 2014

Thank you for sharing your experience with us. More importantly we hope you were able to find the perfect dress while here in Miami. We hope that on your future trips to our area we will be able to be your host hotel yet again.

Thank you,

Melissa Benoit
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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