Stayed for 4 nights ahead of a cruise and the hotel is great but the location is testing. The rooms are clean and pool area is superb. Pity the weather didn't allow more use of it during our stay there.
However, the isolated location means if you don't have a car, you have to organize transport to get anywhere, such as restaurants - although the hotel's simple dining menu is adequate and offers good quality food. Thank heavens for the free trolley into Miami, that stops right outside the door every 20 minutes (approx.).
Our room overlooking the pool was an adequate size and a nice position. Drawer and hanging space is very limited. Public indoor areas were OK - just a bar, dining area and some seating in the lobby. As I said, the outdoor pool area makes up for this.
The staff members were friendly and I especially I want to commend the helpfulness of the operations manager to find out from USPS why a parcel, that should have been delivered for me, had failed to arrive.
A very small thing that shows me (as a Brit who doesn't see many good service levels at home) that the hotel tries makes an effort to please, was the 3-times-a-day change of elevator rug (for Brits - that's the mat in the lift!) to offer a timely welcome message!
- Official Description (provided by the hotel):
- Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more less
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- Also Known As:
- Hotel Urbano Miami, Florida