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“Not as close to the airport as you think and in an unsafe neighborhood.”

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SpringHill Suites Miami Airport East/Medical Center
Ranked #61 of 121 Hotels in Miami
Anchorage, Alaska United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not as close to the airport as you think and in an unsafe neighborhood.”
2 of 5 bubbles Reviewed 19 July 2014 via mobile

While the hotel was average, the neighborhood was not good at all and some of the clientele were a little too rowdy. While the hotel is non-smoking, there were 2 instances of Marijuana smoking and a very loud party on one floor. The staff seems to have a hard time controlling the guests. Also pretty far from airport and your drive is through a risky part of town.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francesca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 22 July 2014
Thank you for sharing your feedback. I will address the concerns mentioned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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629 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
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Santa Cruz, California
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 10 July 2014

Thinking this was near the Miami Airport, I booked it for a night. The shuttle arrived 50 minutes later upon my flight arrival, then we travelled another 10-15minutes to the hotel. They did not have my 3rd-party reservation but luckily, there was availability and the receptionist was helpful. My room was spacious and clean, typical of the Springhill design. Internet was free but very slow and shut down several times. The common areas like the lobby and dining room were unkempt and the furniture were stained. Complimentary breakfast typically means long lines; be patient if you want a free meal. I arrived on the July 4th holiday so the hotel was busy with families but oddly, the staff chose this busy day to move all the furniture in the lobby and shampoo the carpets. There was no other public area to meet other than the foyer where the doors were automatically responding to every movement. I would not recommend this hotel is you have an overnight trip, or on business or solo. Choose your Marriott chain wisely.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Jocelyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 13 July 2014
Thank you for the feedback. I will share with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 7 July 2014 via mobile

First of all this hotel is not in a very nice neighborhood. Carpets all over is stained and doesn't smell very good. The room we stay in had shower fixture almost falling from wall, door handles were completely loose, towels smelled bad. And to top off everything we had the gas tank of our car emptied out during the night even thou this parking has a 24h security guard and cost you 15$ a day. I notified the hotel right away and they just apologized!

Stayed July 2014
Helpful?
3 Thank V-M-Elise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 9 July 2014
Thank you for sharing your feedback. I will follow up accordingly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
buenos aires argentina
Level Contributor
119 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed 1 July 2014

American Airlines put me up at this hotel. The room was fine, although the furnishings were noticeably cheap looking. There was no hairdryer in the bathroom.
The breakfast was really awful. There was an longine of people waiting to get to the buffet. One reason was that guests were making waffles that took a lot of time, so the line didn't move.I chose to have scrambled eggs, but by the the time I brought them to the table, they were too cold to eat.
This hotel is in a poor part of Miami. There is nothing near the hotel, nor did there seem to be any public transportation nearby.
All of the employees were excellent.

  • Stayed June 2014, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank XchocolateX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 6 July 2014
Thank you for sharing your feedback. I will address this with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

located next to UMiami hospital so it was not pretty.
But enter the front door and the Marriott employees were very well dressed and very friendly.
The room was clean and decorated very modern. We were pleasantly surprised. The restaurant was uninviting but the food was delicious. Free coffee was there for us in the morning while we waited for the shuttle.
The free shuttle service to and from the Miami Airport was the reason we stayed here plus we kept our car in the covered parking garage for less than airport parking.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bosredsoxfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 1 August 2014
Thank you

hurry back and see us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doylestown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

This hotel is perfectly located near the hospitals - Dad had heart valve replacement at the University of Miami. They offer a free shuttle from airport to hotel and also hotel to the hospitals and Bayside shopping area down near the cruise pier. The website did not state they had the free shuttle and I took a taxi there - you don't need to!
Every employee was very courteous and helpful!! The breakfast included was great!! Scrambled eggs each morning, make your own waffles, cereal, fruit and toast/bagels/muffins. OJ and coffee. 6:30am - 9:30am - the casual restaurant there was also very good! They have a small but adequate pool and gym room. I would definitely stay here again and recommend this hotel. I especially liked in the room, they have a sitting area with couch, desk, refrigerator, coffee maker and a separate bathroom (not with the shower) which we thought was very smart.
Although not a usual Marriott property, it caters to those needing to stay with loved ones at the hospitals which I think was perfect!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katscruises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 1 August 2014
Thank you for your feedback, we hope Dad is home, happy and healthy

We're here if you need us, please dont hesitate to call on us anytime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk, Virginia
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 7 June 2014

Called and checked before arrival about shuttle from airport. Was told call when arrive at airport after retrieving luggage and it will be about 15 minute wait. We'll got in late Friday night called after retrieving luggage waited over an hour called back 5 times and was told the shuttle was on way twice and at airport three times before it actually arrived to where my hubby, son and I waited. Finally after an hour and a half the shuttle showed up. No apology from driver just drove while trying to make small take about Miami. Found out that the hotel offered shuttle every half hour to cruise terminal for $8.00 per person. Then I call a taxi and found out that would be around $15.00 so we choose the cheaper choice and not the shuttle. By the way the taxi costed 11.75 metered. Arrived at hotel the room was decent, liked the fact that the toilet was separated room from the shower and room was large with lots of storage space. Because we got in so late all we could do was go to sleep and we where happy too after standing for so long.

After our cruise I did not call the hotel for shuttle instead took a taxi and returned for early check in. A room was available facing the highway on high floor but that didn't matter to us as we where happy to have a room. Hubby decided that because our flight was not leaving until the next day until 7 pm we should just rent a car to see some of the city. It cost $15.00 for parking a night in a secure parking lot. The down side to that was it is cramp and many blind spots. The hotel was willing to keep our luggage for free while we went on our tour the next day however because we rented the car from the airport we just easier to keep it in the trunk of car.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chelle3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, 9 June 2014
Thank you for sharing your feedback. I will address with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Miami Airport East/Medical Center

Property: SpringHill Suites Miami Airport East/Medical Center
Address: 1311 NW 10th Ave, Miami, FL 33136-2103
Region: United States > Florida > Miami > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #61 of 121 Hotels in Miami
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Miami Airport East/Medical Center 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott, Travel Republic (UK), Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your SpringHill Suites Miami Airport East/Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami
SpringHill Suites Miami Airport East/Medical Center Florida

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