This hotel is really confusing. I took a shuttle from the airport and it was obvious from the first encounter that the shuttle driver didn't know English. The driver was rude but I believe he was unknowingly rude. He let his phone ring listened to loud music and it was 11pm, I wasn't in the mood. The line for check in will probably take 25 minutes so bring a fold-out chair. The front desk employees weren't very nice and it took around 10 minutes to get my credit card scanned because the systems were acting up. The grounds of the hotel are actually pretty nice and clean but the hotel is loud. Also, there is a snack bar by the front desk but the options are limited and for a bottle of Coke it's about $3.50. I really like the idea of green hotels and hotels working to help the environment but the Element's green practices took away from my stay. The hallways are dimly lit and I could barely see my room. The room is very dark and it seems like they were just hiding the dirt. Everything in the room seemed a bit cheaper and the bed was uncomfortable because of these practices. I know it doesn't seem like a big issue but the whole hotel smelled like a cheap gross cologne. This actually took a lot a way from my stay. I do not recommend this hotel.
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
- Reservation Options:
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- Also Known As:
- Element Miami International Airport Florida