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“Nice Place to Stay Near Airport” 5 of 5 bubbles
Review of HYATT house Miami Airport

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HYATT house Miami Airport
Ranked #26 of 121 Hotels in Miami
Certificate of Excellence
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice Place to Stay Near Airport”
5 of 5 bubbles Reviewed 23 April 2013

We stayed here for one night before leaving for our destination. It looks new, was quiet, safe and much nicer than a hotel we stayed at previously which was a dump! The other one CI, was dumpy and had shady people there and in a bad section. This was in a quiet place, with no loud people or huge groups holding up check-in.They have complimentary beer and wine at dinner time with appetizers and their van will bring you to dinner and pick you up. If looking for a good place to eat, behind the hotel is a really good Cuban restaurant in a shopping plaza. The beds are comfortable and they have breakfast for you in the am. Good value and very nice hotel.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nancyinRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 28 April 2013
Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Gody Almonte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
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English first
Atlanta, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 April 2013

I had a great stay at the Hyatt House in Miami two weeks ago. I was truly WOWed by the high level of customer service provided by the Hyatt staff. From the cleaning staff to the front desk, everyone greeted me with a smile and was helpful. The service at the Hyatt House was fantastic. Before I booked, I call the hotel’s front desk and spoke with Marcel and the manager Gody. I asked a few questions about the hotel, its location and accommodations. Marcel was very friendly, informative and professional. I thought his friendly demeanor was just part of the phone service, but I was amazed that he was as friendly, professional and helpful in person.
I had a few minor issues with my room and the front desk quickly sent a service person to my room. The front desk offered to call one of their engineers in from home for a minor issue that I brought to their attention but it was too minor to have them call someone in from home. The next morning the service engineer was at our door.
I could have stayed at a hotel closer to downtown or the beach but the cost for those hotels was a lot more and had additional fees. I could not see spending extra at the other hotels that were closer to the beach for a room that I would only stay in for a few hours a night. The Hyatt House met my needs, I felt safe, there was a shopping center within walking distance, the hotel was near a major interstate, the rooms were clean; there was free parking, free breakfast and free internet. The Hotel was close enough to the beach and downtown so driving was not an issue for me. The only noise was from another guest running in the halls but this is no fault of the hotel. I didn’t realize the hotel was in a flight path until I was at the pool and a plane flew over. I honestly did not hear the planes when I was inside the hotel. We stayed on the second floor if that helps.
I can say that I will stay here again.

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gee009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 28 April 2013
Thanks for your feedback regarding your recent stay experience at the Hyatt house Miami Airport. I am thrilled that we were able to exceed your expectations in all areas. Our goal is to make memories for our guests and I am very happy that we succeeded in doing so for you. I will be sure to share your positive feedback with the entire team and specifically Marcel at the front desk. We look forward to welcoming you back to the hotel the next time you are Miami.

Regards,

Gody Almonte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago, il
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 April 2013 via mobile

Very nice location near the airport. Very private, clean and quiet. Personnel is focused to help you enjoy your stay. Winning formula. The room is very nice and comfortable. Will stay here again. The hotel shuttle can take you to restaurants near by.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank higienista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 28 April 2013
Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 19 April 2013

We stayed at the Hyatt House for one night, after flying into MIA. It was easy to find and very close to the airport. Upon arriving, we were immediately greeted by very friendly staff at the front desk, and had no issues with our reservation. We asked the associate for recommendations for dinner takeout, as they only have a small "market" (frozen Lean cuisines and snacks, a few salads) on the first floor, and they were very helpful. They gave us numbers to the nearest pizza delivery chains, as well as some additional local places.

Our room was on the 2nd floor, and very spacious! As this is a Hyatt "House", all rooms are suites, with a living area and small kitchen. My husband was especially fond of all the space, though we would only be staying for one evening. It certainly was convenient to have plates and other basic kitchen ammenities for ordering takeout! The decor is basic, but slightly modern. They have clearly made some updates to the property since taking it over from whatever it was before- but there are still some squeaky doors and older tiling in the bathroom. No matter- everything was very clean and comfy. The queen-sized bed was perfect, the closet is huge, and the shower had adequate water pressure. Flat screen TV's in the living area and in the bedroom.

They offer complimentary breakfast at their cafe in the morning, and that was a definite plus- far more than the standard continental offerings, they had scrambled eggs, ham, potatoes, oatmeal, tons of bread & pastries, juices, cereals, fruits, yogurt, and plenty of coffee. I noticed the staff re-filling items while we ate, so it is all very hot and fresh.

We didn't take advantage of the pool, but we did notice it from the cafe and it was very nicely kept. They have tons of big tables and gas grills to use as a courtesy to guests as well, which is great for those who are staying longer.

All in all, we had no complaints, and found this to be a very nice place to stay for one night or for a while! You get a lot of bang for your buck, compared to the other hotels nearby- a very spacious suite and hot, complimentary breakfast.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 29 April 2013
Thank you for the wonderful comments regarding your experience at the Hyatt House Miami Airport. We will be sure to share your comments with the staff.

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
grayville
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 16 April 2013

Very nice, shuttle picked us up from airport & staff arrange taxi service the next morning to our cruise ship.We did not hear airplanes or even other guests on the pool (our room was on ground floor with windows facing the pool area). There is a full kitchen and two separate sets of TV/DVD, one in the bedroom and the other in the living room, where you find a sofa bed. The rooms are integrated but separated by a door. A Would stay here again.

  • Stayed April 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 28 April 2013
Thank you for taking the time to share your feedback about our hotel. We are thrilled to hear that you had such an enjoyable stay with us. We hope you will visit us again when you return to the Miami area.

Regards,

Gody Almonte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester
Level Contributor
116 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 12 April 2013

We had a 2 bedroom suite at the Hyatt house for a pre cruise night and after spending 2 hours in the immigration queue at Miami airport it was a great relief to find a lovely large and clean suite. We arrived late so didn't really get the benefit of the room facilities however breakfast was great. Bacon, sausages and scrambled eggs along with continental choices were buffet style and the pool area was small but quiet. Would highly recommend and would stay again. Cab from the airport was $15 and from the hotel to the cruise port was $26.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lewisam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 30 April 2013
Thank you for your candid great of our property. We are ecstatic that we exceeded your expectations! We strive every day to satisfy our guests and it is always nice to hear when we do. Thank you again for the feedback and hope to see you again soon!

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
212 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 664 helpful votes
4 of 5 bubbles Reviewed 9 April 2013

We stayed here a few times and we are still very fond of the property, but we noticed some lacking of attention to detail.

After an eleven hour flight, we arrived at 4 p. m. and - despite being Hyatt Passport Platinum members - were told that our room would not be ready for another 45 minutes. After some grumbling a set up room eventually got ready just as we stored our things in the luggage storage room.

We had a King Suite, which - as always - was spacious, had the ultra-comfortable Hyatt Grand Bed and - a huge plus - a fully equipped kitchen which made it possible to take things from the overcrowed, (this time) not especially tidy and not very well re-stocked breakfast buffet to our room and upgrade them with breakfast items we bought around the corner at Publix.

What we did not appreciate was that the room was apparently not checked thouroughly be housekeeping and maintainance: there was a non-functioning lamp, a totally greasy (from the inside!) living room window, the bedroom door didn't lock, some mold around the bathtub and there were huge amounts of dust around a ventilation outlet in the bathroom. We reported these things and some were fixed, others (bedroom door) not.

Another thing that bothered us was that when the person in the room below us would turn on the light in the bathroom there was a very loud unpleasent ventilation noise which pervented us from sleeping.

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JanBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HYATT house Miami Airport

Property: HYATT house Miami Airport
Address: 5710 Blue Lagoon Dr, Miami, FL 33126-2014 (Formerly Hyatt Summerfield Suites)
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Miami
#15 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Miami Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
The Hyatt House Miami Airport is the best choice when travelling to Miami. Whether you are passing through on your way to a cruise, on vacation to see the sites, on short term business, or even on long term stays. The property is conveniently located just 2 miles from the airport, close enough to have a complimentary shuttle, but far enough to give one a feel different from an airport hotel. We are located equal distances from the beaches and some of the most popular shoopping venues of Miami. At the same time, you can easily go east and tour Biscayne Bay, or go west into the Everglades and see an alligator show. We have the most spacious suites in town, equipped with a complete kitchen. Our hot breakfast is second to none in the area, and it is complimentary, as is the social hour we host Monday through Thursday at our guest house, where you can enjoy complimentary appetizers, soft drinks, beer and wine.The staff at the Hyatt House Miami is anxious to welcome you and I look forward to meeting you in person.Gody Almonte, General Manager. ... more   less 
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Also Known As:
Hyatt Summerfield Suites - Miami Airport Hotel Miami
Hyatt Miami Airport
Summerfield Suites Miami
Miami Summerfield Suites
HYATT House Miami Airport Florida

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