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HYATT house Miami Airport
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Reviews (1,502)
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509 - 514 of 1,502 reviews
Reviewed 15 February 2014 via mobile

We had a week of meetings there.
The rooms are big and comfortable.
The hotel serves breakfast and lite dinner.

They ensured all our needs were covered.

The hotel is close to the airport which is annoying if you come for vacation.

We will return there.

Stayed: February 2014, travelled on business
Thank nirya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded 20 February 2014

Thank you for the great review! We are ecstatic that you enjoyed your visit at Hyatt House Miami Airport. Perspective business travelers will definitely appreciate your review when they are trying to decide where to stay when traveling to Miami. Thank you for staying with us, and we hope to see you again in the not too distant future!

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014

Stayed for 1 night after a long flight.
We where given a 2 bedroom suite having only booked a 1 bedded suite.
Suite was clean with mini kitchen area with fridge microwave and stove.
We went to the free evening social which was nice it was Mexican night plenty of choice and free beer/wine and soft drinks.
The only problem we had with the room was it didn't get cool enough for us at night.
Breakfast was good plenty of fresh fruit yoghurt bagels cereals and a hot counter with scrambled egg sausage etc.
Staff at check out very friendly and efficient.
Would stay here again if in the area.

  • Stayed: February 2014, travelled as a couple
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1  Thank Paul&Kirby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded 20 February 2014

Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Best Regards,

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014

We stayed here one night after a cruise. We arrived around 11 a.m. and asked if it was possible to check in early (I thought we would not be able to). I was told a room was not ready but that the clerk would check with housekeeping and then said it would be about a 30 minute wait. About 10 minutes later, we were told our room was ready. We were given the keys to room 144. I booked a one bedroom suite but found we had been upgraded to a 2 bedroom suite for the same price.
The room had 2 bedrooms, 2 bathrooms, a middle area with comfortable sofa and a complete kitchen with full size refrigerator, stove with oven, microwave, and dishwasher. Also included were dishes, pots and pans, glasses, silverware, etc.
The room was clean and nicely furnished. Although it was close to the airport, we never heard any noise. It was also close to shops and restaurants and a Publix store which was close enough to walk to although we drove.
The hotel had a nice pool and whirlpool in the inner court and also offers a free breakfast buffet with a lot of cold and hot choices. Monday- Thursday there is a free evening light meal available as well. We were there on a Sunday so I don't know how good that might be.
The desk clerks were helpful and friendly as were all the employees we can in contact with.
Check out was quick and efficient!
I would stay here again and also recommend it to others.

  • Stayed: February 2014, travelled as a couple
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1  Thank marilynm4310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded 20 February 2014

On behalf of the entire staff at the Hyatt house, Miami Airport, we would like to thank you for your review of our property. We strive to make every guest feel at home while they stay with us and review like yours let us know how successful we are. Thank you again for your kind words. We look forward to welcoming you back in the future!

Best Regards,

Gody Almonte
General Manager

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Reviewed 9 February 2014

My wife and I stayed here for a night before heading off to Jamaica for our anniversary. This is a nice hotel with an easy shuttle to and from the airport. The hotel is nice and the staff is attentive. The rooms are big but a little dirty. For just a stopover, the price and location are perfect.

  • Stayed: May 2013, travelled as a couple
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1  Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded 13 February 2014

Thank you for your recent review of the Hyatt house Miami Airport. Your feedback is much appreciated. We are thrilled to hear you had an exceptional stay with us, and we hope to see you next time you venture Miami!

Sincerely,

Gody Almonte
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

This hotel looks nice on the outside and so does the lobby, but the rooms are poorly rehabed, the hallway carpets are stained and the halls have an odor to them. The food at the manager's reception is less than average. Instant mashed potatoes that are dry, chicken wings that are flavorless, bruschetta that isn't bruschetta and some kind of shredded chicken concoction that you should stay away from. The staff are friendly enough, but there is a hint of attitude. I needed to sleep on 3 pillows to get the equivalent of 1. The cable channels are impossible to figure out and there are only a few worthwhile channels as it is. You can hear people flushing their toilets and showering at all hours. Logistics wise, it is a convenient location, but they have failed at pretty much every thing else.

Room Tip: Choose the 3rd floor rooms. You can hear through the walls no matter what floor, but it is less so on the 3rd floor.
  • Stayed: January 2014, travelled on business
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Thank Joanna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded 13 February 2014

Thank you for your recent review of our hotel. I understand that you were disappointed with the condition of the hotel. I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from Hyatt house. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

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