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“Waste of money and time.”

Gray Line Miami Key West Trip
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Miami to Key West Round-Trip Transfer
Ranked #86 of 244 Tours in Miami
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Owner description: Gray Line Miami takes you to experience the colorful streets and the beach of the southernmost tip of Florida Keys. We provide various tours to Key West which all include free time in the island and round-trip transportation. Trips take place every day and include an option to add a snorkeling tour in catamaran, a glass bottom boat ride or parasailing experience to your package. We also provide overnight trips to Key West. Gray Line Miami operates in South Florida covering the Greater Miami area and Florida Keys. We offer more than 35 diverse tour and services. Our tours are designed for people of all ages, groups and both private travelers and for corporate trips. Some excursions are available for wheelchair users. Most of the tours and services are provided in English and in Spanish.We are a part of the world's largest tour operator, Gray Line Worldwide, which operates in more than 150 locations and 700 destinations. With over 100 years of experience we want to provide you the best possible vacation experiences in Miami. Welcome!
Reviewed 13 March 2014

The van was an hour late.The whole bus trip smelt like a urinal. It was absolutely disgusting. You are better off driving yourself. This isn't what you would expect from Miami, but something you would expect from a third world country based tour service.

5  Thank Tony U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 March 2014 via mobile

We were told to be at the pickup location at 6:20 am, they didn't show up until 7. Then we had to take a van to the main bus, which was a horrible ride that will easily make you car sick if you have an easy stomach. We finally got on our bus and left Miami around 8, the bus was absolutely disgusting. The smell alone was enough to make you vomit. I would never do this again. If you want to go to key west, take your own car or rent one. I spent the entire 3 1/2 hours trying not to puke my guts up.

7  Thank aas0020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

Lots do to here but if you wanted to relax there is beautiful braches as well. Great food & friendly place. Highly recommend.

Thank MelBelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

We had a good guide and a good driver - the bus was clean and comfortable. The trip is scenic and interesting. Key West offers a lot and 6 hours wasn't enough for us, (but that is not the fault of the tour company),

The nice thing about Grayline is that they pick you up at your hotel - it couldn't be more convenient - but it's also the worst thing because a good 2-3 hours of this long day is spent in Miami/Miami Beach picking up and dropping off people at their hotels.

Also beware of other tour companies that will pick up Greyline's passengers. We also had arranged for the Everglades tour and another bus for another company came to our hotel, picked us up and claimed to be Greyline, (it was a huge problem when we realized we were on the wrong bus, but Grayline helped us out and rescheduled us). As a tourist with finite time available, I was livid. Be careful of the 1/2 price tour bus - they appear to have been the culprits.

Thank mohicans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013 via mobile

Ok so I am not impressed with the company that operates the tour to and from key west, however the scenery on the ride and key west itself is simply amazing. The first day we could not find where we were supposed to be picked up downtown so Mary called and said they were looking for my wife and I. Since a language barrier existed and I could not really understand her with the Cuban accent I asked if we could reschedule and get a pickup closer to where we were stating for the following day, and the company accommodated us. So the next day we wake up and stand at the bus stop next door to where we were staying at 630 am and the bus starts picking people up from random areas around Miami beach and downtown Miami. Soon after everyone is on board Mary introduces herself and tells the passengers that the bus will only make one stop that morning at 8am for a ten minute breakfast stop and no further stops until we get to the Marina in key west at around 11am. Maria also lets the passengers know that the restroom at the rear of the bus is only for doing number 1 and only in emergencies. Once we arrived at key west the bus let everyone off at their various activities and Maria let everyone know where to meet the tour bus at 5 pm sharp or risk being left because they would not call nor look for anyone when leaving the island. My wife and i took the parasailing adventure and the guides on our boat were very entertaining and made the experience a ton of fun. You can tell the island revolves around tourism and the people are allot friendlier than in Miami were everyone acts like a New York City transplant.The ride back is a nightmare some guy threw up on the bus in the first hour all over the floor, the smell despite that we did not stop. The speed limit on the only two lane highway that leads to key west is 55 so we did not get back to the city until around 830 pm at that time they let some people off for a break but those were the ones taking the bus on to Fort Lauderdale those of us going to Miami beach had to stay on. Well just so happens the night we are coming back from the tour is the beginning of Urban Weekend on South Beach so the police have everything blocked off and it takes another 2 hours just to drop us close to our room. Long story short loved key west and parasailing hatred the bus tour.

1  Thank whitela401
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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