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“Very average”

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Courtyard Miami Coconut Grove
Ranked #66 of 128 Hotels in Miami
Reviewed 30 June 2014

The main advantage of this hotel is location - it is close to the Coconut Walk which is very convenient. However, receptionists are not very friendly - I was referred to one of the managers at check-in because I had a few problems with my reservation. He was very helpful and a lot friendlier than others; but I think that when you are in hospitality business, your staff should be nice to customers irrespective of the rank. My room was decent size but I was attacked by fruit flies when sitting at my desk and bitten by mosquito(s) during the night. Overall, this hotel is OK but you probably can find better places to stay in Miami.

  • Stayed: June 2014, travelled on business
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Thank ania_gvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 24 July 2014

Thank you for taking the time to share your comments with us. We hope you will come back to visit us very soon so we can provide a new and improved experience for you.

Thank you.

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258 - 264 of 462 reviews

Reviewed 27 June 2014

Location is good and if you pay extra and your room is above the 7th floor you will have a nice view. The rooms are really standard, basic comfort with little amenities if you compare it with a hotel brand of similar category (We stayed on the same trip on the Doubletree Hilton). The service is average and the check in experience un-eventful, not really pleasant, even though my reservation was through the Marriott website! The cafeteria concept is nice and has good quality coffee and pastries also good choices for fast food. It is not nice that they leave the cleaning cart in the middle of the room hallways.

Room Tip: If you want the view do not accept any room below 7th floor. I paid for it, was on the 7th and could...
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  • Stayed: June 2014, travelled with family
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1  Thank Damian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 30 June 2014

Good Day and thank you for your feedback. Here at the Coconut Grove Courtyard we strive to deliver excellent service and hopefully we'll see you back in the Grove again so that we can demonstrate that!

Thanks for staying with us.

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Reviewed 25 June 2014

Our family enjoyed staying at this hotel for one night. The view of the water and marina from the room were fabulous. The location is very convenient to great restaurants and shops in the Coconut Grove area. The location is safe and we took a long walk along the marina, shopping area and residential area. The staff was very friendly and helpful with directions. Would definitely stay here again if ever back in the area.

Room Tip: Ask for a room with a view of the water.
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  • Stayed: June 2014, travelled with family
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Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 30 June 2014

Thank you so much for your comments. We are glad you and your family enjoyed your stay with us. Hopefully, you will be able to come back and visit us in the Grove very soon.

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Reviewed 13 June 2014

This hotel is in a more secluded area and it's pretty quiet around the hotel itself. Within about a 15 min walk is a wonderful downtown area with a lot of nightlife and good restaurants! We were staying at this hotel for one night before a cruise. We chose this hotel because we wanted to visit Viscaya and this hotel is very close, I think our cab ride was about $10 one way in light traffic.
Even with using my points for this stay, we were upgraded to a beautiful suite with two balconies, a huge living room and even a walk-in closet! (see photos) I wished we had more time to spend here! Our view of Miami was really nice and all the front desk clerks were very helpful with storing our luggage when we arrived before check-in. The pool area was very nice as well! I would stay in this hotel again, and choose it over the downtown Miami hotels for the serenity in the area.

Room Tip: A higher floor offers a nice view of the city!
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  • Stayed: February 2014, travelled as a couple
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2  Thank cubgirl65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 30 June 2014

Thank you so much for your kind comments. We are happy you enjoyed the suite! We would love for you to come back and visit us again. Hopefully, next time you can spend a little more time with us in the Grove.

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Reviewed 8 June 2014

Stayed for a wedding in April. Front desk is pretty awful when it comes to avoiding problems with a large group of people. Also do yourself a favor and check the sheets..I mean to the mattress. Would not recommend this hotel to anyone.

  • Stayed: April 2014, travelled with family
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1  Thank bvanvessem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 9 June 2014

Thank you for your feedback. I'm sorry the experience was not up to your expectations. We'll try to do better next time!

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Reviewed 29 May 2014

I stay at this hotel frequently for business travel in the Miami area. It's about a 20 minute drive (plus or minus depending on traffic) from the airport. Just a few blocks off of Route 1, and just a few blocks from downtown Coconut Grove. Rooms are nice and clean, and staff is very friendly. The hotel is one block away from the bay, and about a 5-10 minute walk to downtown Coconut Grove area, which has shopping, several restaurants, etc. Also, there's a Fresh Market right across the street which works well for quick meals. Parking is a little steep ($24 per day I think?) but there's public parking garages over in Coconut Grove that are $5 per day, if you're willing to walk the couple of blocks to get to the hotel. Pool is nice, and there's a small cafe in the lobby as well. I've stayed here several times and will continue to do so.

  • Stayed: May 2014, travelled on business
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1  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 5 June 2014

Thank you for taking the time to share your feedback. We're happy you've had nice experiences thus far!

Please stop by the desk during your next stay to say hello.

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Reviewed 28 May 2014

Got an upgrade to a huge suite on the 17th floor upon check in because they knew it was our honeymoon:) Room was huge and the view was amazing, marina was right there! Service was great. Comfy beds, great pool! Going back for sure.

  • Stayed: May 2014, travelled with family
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Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this reviewResponded 5 June 2014

Thanks for staying with us and for the great review!

Congratulations and we look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Miami Coconut Grove

Address: 2649 S Bayshore Dr, Miami, FL 33133-5464
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 128 Hotels in Miami
Price Range: £160 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Miami Coconut Grove 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Break away from business as usual! Introducing the Courtyard Miami Coconut Grove hotel, where the views are spectacular and location perfect. ... more   less 
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Also Known As:
Courtyard Miami Coconut Grove Hotel Miami
Doubletree Coconut Grove
Doubletree Miami Beach
Miami Doubletree
Courtyard Miami Coconut Grove Florida

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