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Hampton By Hilton Miami-Coconut Grove/Coral Gables
Ranked #19 of 125 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 August 2014

Easy to get to all sites in the area.
Clean, very friendly staff.
The breakfast each morning was terrific, the staff stocking the breakfast was very pleasant. As was the desk staff.
We enjoyed how close this Hotel was to the University of Miami but not in a loud neighborhood.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ecberk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 31 August 2014

Dear ecberk,

Thank you for taking the amazing review and ratings regarding your recent stay at the Hampton Inn Coconut Grove/Coral Gables. We are thrilled to know that you enjoyed your stay and look forward to welcoming you next time you’re in town.

Sincerely,

Miguel Velasquez
General Manager

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649 - 655 of 1,684 reviews

Reviewed 21 August 2014 via mobile

Stayed here for daughters orientation. Really nice hotel. Rooms were clean, neat and modern. Frameless glass door shower power outlets mounted on side of desk. Commuted to campus with train. Metro stop near hotel and cost was 2.25 each way. Staff was outstanding making you feel at home. At the front desk was Elenor, she is the best, dinner referrals and insider info on Miami. Might return in October for Family weekend, if I do, I will return here.

Stayed: August 2014, travelled with friends
Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 22 August 2014

Dear Rich D,

Thank you for taking the team to review your recent stay at our property and for the fantastic ratings. We are thrilled to know that you were able to experience our hamptonality firsthand and look forward to welcoming you in October.

Sincerely,

Miguel Velasquez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

During our visit last week for a cruise in Miami we wanted to find a nice Hotel. Only to find that the Beach and Bay area were so expensive and no breakfasts or free parking. Also to say so much construction going on in that area. We stumbled across this nice gem. The area was nice. We even took a 15 min. walk to Coconut Grove a really nice happening spot with a lot of night life and restaurants. The Hotel had a really nice free breakfast nice pool and clean rooms. We were very Happy. The lovely lady working the 3-11pm shift on 8/9/14 was wonderful. I can not remember her name but she made our stay very nice.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank gt4gman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 22 August 2014

Dear gt4man,

The Hampton Coconut Grove team would like to thank you for taking the time to write such fantastic review of our property and staff. We look forward to welcoming you back next time you’re in town.

Best Regards,

Miguel Velasquez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

This Hampton Inn needs a lot of help. First off, we checked in a couple nights ago, and the rooms are clean, other than the extremley worn carpet. Breakfast was NEVER stocked every single day we came down. We always had to wait 1/2 an hour for any eggs, yogurt wasnt even served. This is understandable considering the amount of traffic in the hotel, but 4 days in a row?!?!? Coffee wasnt fresh and when we asked the clerk, if she was going to make another batch. "No you have to wait until the next shift because I'm off in 45 minutes. Today called down for towels and was rudley hung up on. The young man who worked evening is the only proffesional that works in this facility. Elevators are extremley slow so we took the stairs a lot. They painted the satirs but no where was it posted so I had stepped in a bunch of wet paint in my new shoes. To sum it all up, I will never stay here again and wish to be accomedated for my horrible experience

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Ali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 19 August 2014

Dear Ali S,

I apologize for any inconveniences you may have had during your stay with us. It is our goal to provide each guest with a hassle free stay. If you can please inbox me your stay information in order to contact you and speak with you personally.

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables

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Reviewed 18 August 2014

The experience felt more like staying at a homeless shelter. The place is full of carpet bugs, homeless people walking in for a breakfast bite and unfriendly hotel assistants. To say that not all is bad, the bed was nice but with all the kids running up and down the hallway at 2am, all the bed did was to serve a a comfortable place to seat. Nevertheless, nice bed.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Diego U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 19 August 2014

Dear Diego,

Thank you for taking the time to share feedback on your recent stay with us. Please know that your comfort and safety are our highest priority and accept our sincere apologies for the disappointing service and conditions of your visit. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our professional pest control and security teams and assure you appropriate steps have been made to correct the issues you encountered with comfort and cleanliness. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve. If we may be of any additional assistance, please do not hesitate to contact me directly.

Thank you,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables

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Reviewed 14 August 2014

This is the third time I go there but unfortunately I had 2 main issues:
- they didn't find a package delivered to me and I had to prove that same person who was denying, had received it!
- WiFi signal was very poor in the room and I had to re connect several times

  • Stayed: August 2014, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Ledalbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 19 August 2014

Dear Ledalbu,

I wanted to take a moment to thank you for your repeat visit to our hotel, and to apologize for the way we handled your packaged shipped to our hotel. I also would like to apologize for the subpar experience you had connecting to the WIFI. Fortunately today we completed an upgrade, which should fix that issue.
We certainly hope that you visit us again when you visit South Florida.

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables

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Reviewed 13 August 2014

I spent 4 nights at this hotel with my two children on holiday. We arrived here after having stayed at the Garden Inn at Sea World in Orlando. Given the great experience we had there, the arrival here was a bit of a deception. But overall the hotel is very good. Great location at really walking distance from the center of Coconut Grove, which is very lovely. It is also at just 15 minutes driving from a lot of interesting places (airport, miami beach etc..). The room was good even if a bit run down. The breakfast buffet is good but it becomes a bit of a mess when the hotel is sold out. So either you go down very early or otherwise itbis better to wait and go down at 9:30am when the crowd is almost gone. The staff was very friendly. So given the price of other options in Miami, I can certainly reccomend this hotel. It is very good value for money and it provides a very good base camp to a Miami visit. And the proximity to the airport could certainly be a plus for business travellers.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Marco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded 16 August 2014

Dear Marco T,

On behalf of the Hampton Inn team I would like to thank you for your positive and helpful feedback regarding your recent stay at our hotel and hope to welcome you and your family back next time you’re in Miami.

Sincerely,

Miguel Velasquez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton By Hilton Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Miami, FL 33133-3713
Phone Number:
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#9 Family Hotel in Miami
#13 Romantic Hotel in Miami
#14 Business Hotel in Miami
Price Range: £104 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton By Hilton Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami/Coconut Grove-Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, business center, 37" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn
Hampton By Hilton Miami-Coconut Grove/Coral Gables Florida

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