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“Yes, it is an excellent hotel”

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Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Ranked #2 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersPlatinum level
London, United Kingdom
Level Contributor
329 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
“Yes, it is an excellent hotel”
Reviewed 20 February 2014

When I first arrived at this Hampton Inn I struggled to understand why it had such a high Trip Advisor rating. The rooms are of the normal Hampton Inn standard and the breakfast, while free, is not exactly inspiring. However this hotel stands out for location, value for money and the exceptionally helpful staff.

Being next to the metro mover and metro rail station at Brickell is a real advantage. My tip for those arriving without a lot of baggage is to take the metro rail from the airport. It's quicker, safer and a lot cheaper. There are plenty of places to eat in the area around the hotel. If you get the right rate, this hotel is also great value for money. Finally, we were impressed with all of the staff that we met. From the helpful concierge (who arranged car hire) through to the ever cheerful breakfast staff, everyone went out of the way to help us.

Yes, it deserves its high rating.

Room Tip: Go high up.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank UKJohnN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 21 February 2014
Dear UK John N,

I am glad to read that you were able to see that our high scores are well deserved. Thank you for taking time to write this great review. We appreciate all your comments and compliments to our staff. You are right, the new AirportLink Orange Line to and from Miami International Airport is a convenient way to get to and from the city at a cost of $2.25 per trip.

Guest satisfaction is our #1 priority, and I am happy we were able to exceed your expectations.

We look forward to your next stay with us!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
  • Cleanliness
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poconos
2 reviews
Reviewed 20 February 2014 via mobile

Stayed February 7-8 pre-cruise with wife and 2 kids. The hotel was a snap to get to from the airport via metrorail. We had a suite on the 11th floor. The room was very clean and well appointed. The bedding was fresh and comfortable. Any staff we interacted with was friendly and competent; from the bartenders, to the concierge, the front desk, to the buffet staff. There were plenty of choices at the breakfast buffet to suit anyone. Many dining options in the area as well as a publix 2 blocks away. The only complaint that I have with the place is that it wasn't there the last time we were in Miami. No need to stay anywhere else.

Stayed February 2014, travelled with family
Helpful?
Thank bill1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 21 February 2014
Dear Bill1966,

Wow, thank you for such a pleasant review! We really appreciate all your comments. Thank you for your compliments to our staff as we thrive for the 100% guest satisfaction on all occasions. I am glad you and your family had a great stay with us!

We look forward to seeing you at the hotel again soon!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paradise Valley, Arizona
Level Contributor
372 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 16 February 2014

We had a lovely room overlooking other highrises. This is not your normal Hampton Inn ($350 per night)...you check in on the 6th floor and the rooms are above. The bed was comfortable and we enjoyed the breakfast (included)...this is located downtown Miami.

Room Tip: Try and get a room looking towards the water.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goodtravel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 17 February 2014
Dear Goodtravel 2,

Thank you for choosing us during your recent visit to Miami. I am glad you have enjoyed your overall stay as well the location of the hotel. Thanks for your input, we appreciate it very much. I am happy we were able to exceed your expectations.

We look forward to seeing you again soon,

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 February 2014 via mobile

We stayed here after returning from a cruise. The hotel is excellent, staff is very friendly and helpful. The neighborhood has lots of choices for dining. It is also very close to the Miami Metro Mover which will take you throughout downtown. We would certainly stay here pre or post cruise in the future.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 17 February 2014
Dear Dave H,

Thank you for taking time to write such a nice review about your stay with us. I am glad to hear that you have enjoyed your stay and found our hotel to be excellent. You are right, Brickell area has a lot of trendy bars and restaurants. Also, thank you for your trust in us for your future trips to Miami.

We look forward to serving you again in the near future!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millsboro, Delaware
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 February 2014

I would recommend this hotel to family and friends. Very clean, beds comfy, bathroom is very roomy and clean, staff was friendly. Breakfast was very good. There were several stores, such as Publix within walking distance. Also, a good variety of restaurants all within walking distance. Enjoyed sitting out at the pool with a drink on a warm winter evening.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank carrichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 17 February 2014
Dear Oshunreef,

I was glad to read that you and your family had a wonderful stay and enjoyed the breakfast and the pool. Thank you for all your comments and for taking time to write your review, we truly appreciate it. You are right, close proximity to dozens of restaurants, bars and shops makes our location convenient for both leisure and business travelers.

We look forward to seeing you again!

Best regards,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2014

Nice hotel, close to metro. GREAT breakfast to get you started in the morning. Florida resident discount--that is really nice to receive. Parking was half off for my stay. Was a good location for me getting around in the city and he reason i chose this hotel. I did not have any issues with hotel or complaints overall...was a nice stay and would stay again if i needed to stay in that part of town.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank John David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 17 February 2014
Dear John David R,

Thank you for taking time to write this review, we really appreciate your feedback. I am glad to hear you had a nice stay and enjoyed your Florida Residents special rate. You are right, the central Brickell location is convenient for both business and leisure travelers to get around the city both by car and public transportation.

Please keep us in mind for your next trip to Miami!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliso Viejo, California
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 February 2014

I booked the Hampton Inn and Suites in order to keep building my Hilton points. As a Hilton property, I expect a high level of service and quality. I was not disappointed. Due to a late departure from Orlando, we arrived at 2:30am in Miami--tired and wanting to go to sleep asap. The hotel lobby is on the 6th floor. The front desk rep was very friendly and offered me "bagged breakfasts" as a back up to the free breakfast in the morning (ends at 10am). Now here comes the entertaining part of the stay---at 8:45am (which would be normal to the everyday traveler, but not to us because we didn't get to bed until 3am!)--the fire alarm was pulled and we had to evacuate. We were on the 14th floor so we made our way down the stairs. Was it frustrating-yes. Did the hotel handle the situation well- yes. They were apologetic and made up for it in the long run with perks.

Gym- good size for Hampton location
Pool- Great for laying out between scheduled activities
Breakfast- GREAT SPREAD! Was not disappointed. The zucchini bread and banana bread were delicious.
Room- I loved the fuchsia accents! We had a Double suite studio for six girls and it was perfect because there was a large vanity outside of the bathroom as well as a sink small kitchenette area. We had a total of 4 large mirrors and a large desk area. The beds were comfortable and the room was clean. I also stayed in a double bed standard room and enjoyed the room as well (for 2 people it was great, 4 would be cramped, 5 no way).

One of the hotel staff, Kenni, provided great customer service in the breakfast area. Everyone was very helpful throughout my stay.

Parking- $18/night - use your room key to enter and exit

I didn't realize it, but the Bricknell area is actually a happening spot and has lots of bars. It's around the corner from the Vizcaya Estate!

Green Features: VERY environmentally friendly. The cups, plates, and utensils in the breakfast area are made out of potatoes.
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 151Elizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, 17 February 2014
Dear 151Elizabeth,

What a detailed review! Thank you so much for all your comments. I am very pleased to hear that you have enjoyed your stay, thank you for pointing out many of the unique features of our rooms in particular and our hotel in general. Kenni is a valuable member of our team; I will be sure to let him know he was able to provide you with an excellent customer service.

I apologize for any inconvenience caused by the false fire alarm, and happy to read that our staff handled the situation appropriately.

We look forward to seeing you at the hotel again!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown

Property: Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Address: 50 SW 12th Street, Miami, FL 33130-5217
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami
#1 Family Hotel in Miami
#1 Romantic Hotel in Miami
#1 Green Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn & Suites By Hilton - Miami/Brickell-Downtown Florida

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