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Sonesta Coconut Grove Miami
Ranked #26 of 128 Hotels in Miami
Certificate of Excellence
Reviewed 26 May 2014

Overall experience was pleasant. Did a "stay-cation", traveling down from Palm Beach County to hit a Marlins game. No complaints on our stay. Would stay again. The pool area, although small, was great. Poolside staff abundant and attentive as well. The room was very clean and spacious.

Room Tip: Hotel is across from a City Park. Ice only on 9th floor. Pool & bar/restaurant on 8th floor.
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  • Stayed: May 2014, travelled as a couple
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Thank Sjjj7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 11 June 2014

Sjjj7
Thank you for selecting our hotel for your staycation. We are pleased you had such a great experience and we hope to see you again soon.
Margaret Rose
Director of Operations

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544 - 550 of 1,478 reviews

Reviewed 24 May 2014 via mobile

Stayed 1 night for business and moved to Viceroy. Tired hotel with bored staff. Location good for Coconut Grove. Honestly the Grove has also seen better days. Would not stay here again. Unless you must be in the Grove avoid it.

  • Stayed: March 2014
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3  Thank Mhaskelo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 11 June 2014

Mike O
Unfortunately our location did not meet your needs this trip. Although we would have liked the opportunity to try to exceed your expectations we appreciate your feedback.
Margaret Rose
Director of Operations

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Reviewed 23 May 2014

I was traveling with my daughter and thought that having a hotel with a kitchenette would be fun. Fun it was but great was not. the size of the room was good, the refrigerator huge for the room.
The view from our room was beautiful as we saw the ocean and some of the green landscape below. the balcony was nice.
The valet parking was a big mess as they accidentally gave my car to another guest (a rental of course) and took me over an hour and a half to find out who had actually taken my car out of the hotel!!! After the big mess, they compensated the vale parking for our whole stay.
It is an OK hotel if you are traveling with kids or families. It is a bit far from the actual beaches but close to restaurants, shopping and a marina.

  • Stayed: October 2013, travelled with family
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1  Thank MaytePrida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 11 June 2014

MaytePrida
Thank you for staying with us last year and for sharing your comments about your experience. Although we missed an opportunity to make your stay perfect, we have reviewed our procedures and have made changes to improve our service. We hope that if your family returns to Coconut Grove we will have another opportunity to serve you.
Margaret Rose
Director of Operations

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Reviewed 22 May 2014

The Sonesta is a wonderful hotel. Our room was very nice, although a little small. After reading other reviews, I requested an upper floor so we wouldn't be bothered by noise. We were not given one -- however, we had absolutely NO problem with noise, day or night. The view of the bay from our (small) balcony was beautiful. The pool was very nice. The internet was complimentary and worked very well. My only complaint would be the "business area." It was a couple of computers in the lobby and to print a two tickets it cost us $10 as we had to pay for computer time (!!) and a couple of dollars for each page. We had to print something for business the next day so we went to the copy center down the street. But that wasn't the most convenient. The neighborhood is lovely -- don't pass up the opportunity to walk to the Barnacle Historic State Park.

Room Tip: Get a room with a view of the bay!
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  • Stayed: March 2014, travelled as a couple
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Thank 20Carolyn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 11 June 2014

20Carolyn10,
Thank you for selecting our hotel for your trip to the Sony Tennis Tournament. Our business center located in the lobby offers complimentary printing of boarding passes. On the main screen, you can select the large airplane icon and you will be redirected to your airlines webpage. If you need to access email or print other documents, you can login to the internet. There is a fee for the internet access on the business center computers but the Wi-Fi is free in the hotel. We hope you will be back for next year’s tournament.
Margaret Rose
Director of Operations

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Reviewed 21 May 2014

The event was held on May 18, 2014. It was great. Katie Nelson was a excellent host. Frank was great as well. My guest love the location and the kindness shown to them. We will recommend and come back.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Sonesta
1  Thank Tammy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 22 May 2014

TammyF
We are very happy that your event was such a success. Our Banquet team is passionate about their work and they were happy to be a part of the day. We hope to host your next event.
Margaret Rose
Director of Operations

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Reviewed 21 May 2014

I stayed at the Sonesta Coconut Grove last week on a business trip. We had intended to be at the Ritz Carlton round the corner but as that was sold out the Sonesta was a well located alternative.

No complaints about the size of my room, indeed the vast apartment was if anything too much for 1 person. I had a sitting room, full kitchen, extra bathroom and full laundry. So yes this room would be useful for a long stay.

My main gripe was the tired old decor. It felt like being tapped in 1987. Beige everywhere, old furniture in need of change - highly uninspiring. Bed was comfortable enough. My 16th floor was over Coconut Grove - but the traffic noise was prominent even at that height.

The 8th floor pool area was nice enough - with a great view over the ocean front. The bar was fun - very friendly service.

All in all a functional place to stay - a make over would help enormously.

Room Tip: A view over the ocean would be preferable and perhaps quieter
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  • Stayed: May 2014, travelled on business
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Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 22 May 2014

RichardS
Thank you for your recent visit to our hotel and for posting your comments. We are pleased that you found that our location and accommodations met your needs. We hope you will return if your travels bring you to Miami.
Margaret Rose
Director of Operations

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Reviewed 20 May 2014

I have the opportunity to have a company convention in this wonderful hotel, every thing was ecellent, the facilities and personnel are great, particularly the extraordinary attention from Omar, Frank and Banquet Staffing.

Room Tip: Ask for ocean view room you could have and extraordinary landscape.
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  • Stayed: April 2014, travelled on business
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Thank AngelP37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 22 May 2014

AngelP37
We are pleased that your meeting was a great success at our hotel. We will be sure to share your comments with our banquet team. We appreciate your business.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Coconut Grove Miami

Address: 2889 McFarlane Road, Miami, FL 33133-6008
Phone Number:
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Miami
#15 Business Hotel in Miami
#26 Romantic Hotel in Miami
#34 Family Hotel in Miami
Price Range: £128 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 143
Official Description (provided by the hotel):
Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more   less 
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove Miami Florida

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