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Reviews (1,528)
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9 - 14 of 1,528 reviews
Reviewed 4 weeks ago via mobile

Great staff, nice location, Uber available anytime, decent room, fantastic restaurants & bars within walking distance, would definitely return if in the area again! We were on the 10th floor, overlooking the pool & restaurant deck, with a decent view of the bay. Highly recommend eating at the in-hotel restaurant, the Peacock Cafe next door & Greenstreet Cafe a few blocks away. Reasonably quiet neighborhood and felt safe the whole time.

Stayed: May 2018, travelled with friends
1  Thank Delora H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 3 weeks ago

Thank you for staying with us and for posting your comments about your stay. We hope to see you again if your travel bring you back to Miami. Congratulations on graduating and we wish you success!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

This hotel is in need of a facelift. The room I had was very funky. It had a poor design. The bathroom was very outdated. The musty smell was overwhelming. On a positive note, the view from the Panaroma restaurant and pool area was pretty. However, I would stay here again.

Room Tip: Don't get a room with a partial ocean view. Terrible configuration and not worth the extra money.
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank LAtraveler2CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 3 weeks ago

On behalf of the hotel, please accept our apologies that your room did not meet your expectations. We appreciate your feedback and hope we will have an opportunity to serve you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

Pros: The staff at the front desk were very friendly, welcoming, and accommodating. Ashley, Tyler and Jeffrey made us feel right at home, we looked forward to seeing them every time we came down.
The shower and bathroom was very "hospital" like. The shower had no door and it was a standup, water basically flooded the floor due to no separation except a curtain. The room could have been nicer, but the experience,staff, location and view of the marina made up for it.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Destiny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 31 May 2018

We appreciate your comments and are very happy that your stay was so enjoyable. We shared your feedback with our Front Office team and we look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

I don't know how this hotel got the certificate of excellence.
The pictures must be from many years ago.
The room we have been given smelled like a locker room, and couldn't sleep because the A/C was making an awful noise.
The icing on the cake was the next door guest who started a telephone conversation at 2.30 AM. The voice wasn't too loud, but I could hear everything, and only the A/C could come to rescue overtaking the neighbor's volume.
Last but not least, we had to king beds and just two pillows that we found after a scavenger hunt. Had to call front desk to get other 2.

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Simone C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 31 May 2018

On behalf of the hotel please accept our apologies that your room accommodations were not up to your expectations. We would welcome the opportunity to speak with you regarding your stay. Please contact me directly at the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

I've stayed here on numerous occasions so I figured it's past time for a review. I stay in the same room almost every month and this place has never disappointed. The view is second to none; it overlooks both the pool and open water marina. Walking distance to Coco Walk and various restaurant choices. The restaurant at the hotel, however, is FANTASTIC in case you don't want to leave. There's also a little kitchenette which is good for limited food preparation. There isn't daily housekeeping as it's a self contained apartment but I like that nobody bothers me during the day if I have to stay in. The gym view is awesome. Only issue I've had lately is weak wifi but if I go out on the balcony, it works just fine. Really great bang for your buck in a quaint and convenient location.

Room Tip: Any of the rooms overlooking the pool are gorgeous
  • Stayed: May 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Katura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded 31 May 2018

Thank for you posting your feedback about your stay at our property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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