This was easily the worst hotel experience I've ever had. I booked a non-smoking room for 5 nights and when I got there was given a smoking room. When I brought it to their attention they told me they didn't have anymore rooms available that night but would switch me the next day. The room (especially the bathroom) was filthy. I felt like using the shower would make me dirtier.
I was switched to the non-smoking room the next day and, while cleaner than the first room, it was still filthy. There was what looked like fresh toothpaste on the carpet by the sink when we got there and it stayed there all 4 nights, was never cleaned up. There were empty water bottles and garbage under the beds. I don't know if they were ever cleaned before. There was hair in the bathtub when we first got into the room. Just gross overall.
Twice I went down to the front desk and nobody was there. The first time I was down there (along with someone else trying to check in) for over 10 minutes and nobody came to the desk.
Our cable went out at least 5 or 6 times (not due to weather - it was gorgeous out).
On the morning of the 4th day I got a phone call from the front desk telling me my reservation was for only 4 days and I had to leave the room. I had to walk down there and show him my confirmation email stating I was there for 5 days.
The whole experience was ridiculous and I have no idea how they could actually have a "B" rating by the BBB.
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- Also Known As:
- Midtown Inn Miami Hotel Miami
- Midtown Hotel Miami
- Midtown Motel Miami
- Midtown Inn Miami Florida