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“Property & Rooms Were Perfect - Shuttle was terrible!”

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SpringHill Suites Miami Airport South
Ranked #35 of 121 Hotels in Miami
Davis, California, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Property & Rooms Were Perfect - Shuttle was terrible!”
5 of 5 bubbles Reviewed 26 June 2013

We stayed at this hotel as a stop over on our way to Mexico from California. Everything was perfect once we got their. Even the staff was extrememly helpful and actually paid for two cabs to get us from the airport after we waited for over 30 minutes to get a shuttle. They had a driver our sick and the substitute could not find people at the airport. They handled the situation extremely well and I will definitely stay there again!

Room Tip: Call the minute you get your luggage for a shuttle. Wait no more than 15min and make them pay for a...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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932 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
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Europe
Level Contributor
118 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 bubbles Reviewed 21 June 2013

This is nothing more than a one night stand hotel. It is convenient to the airport but that's about it. The rooms are dirty, small and have the ever so crappy in wall/window air conditioning. It will do for a night but not longer than this!!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vegas005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 10 October 2013
Thank you for being our guest and for sharing your comments about your stay. We have taken immediate steps to improve our services. We have also hired and retrained staff to ensure quality controls are in place. We value you very much and hope that we will have the opportunity to invite you back so you may experience a GREAT Stay at the Springhill Suites!

With Kind Regards,
Vivian Peraza
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 6 June 2013

Our family stayed at SpringHill prior to taking a Carnival Cruise out of Miami. I was pleasantly surprised by the great service and even more surprised when we went to our room that was overlooking a lake. Our grandchildren, children, and even adults spent some time watching manatees swimming. The hotel offers a free shuttle that not only picks you up from the airport, but will also take you to find a meal or to go shopping, very nice and extremely convenient. The rooms were spacious and comfortable, the continental breakfast is sure to have something for your tastes, and the outdoor pool was nicely maintained.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bubs D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colorado springs co
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 1 June 2013

We spent a night here care/of American Airlines and had a great nights sleep, the bedding was sumptuous and I am considering buying the pillows that Marriot sells online-- they were that comfortable!! Only downside was the restaurant area was under some renovation and our service was extremely slow, but the food was good. Free airport shuttle is great too, though make sure you sign up because the first ones out in the morning fill up fast.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank colospringssue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 May 2013 via mobile

Convenient location close to Miami Airport w/ shuttle service. While staying here for business the hotel staff was most accommodating. Service with a smile and very attentive. Asst. GM Vivian stood out as one of the very enthusiastic and friendly members of the hotel staff. Rooms are very clean and offer everything needed for a business traveler.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Infiniti_OTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

Our red-eye flight arrived quite early in the morning. We were so glad they were able to accomodate us that early without any extra charge :-) We got the pre-cruise package which includes free shuttle to the port of Miami. Our room was nice and clean but it has a musty smell probably from the airconditioner. It went away as soon as you turn it on. We were able to recuperate from sleep the whole morning. The bed was so clean and comfy :) The hot breakfast next morning was great :-) Do it yourself waffles, eggs, bagels, toasts, hot & cold cereals, yogurts etc. Marriott hotels are always dependable, clean and comfortable. I would definitely recommend this hotel for a short visit, business or pleasure. Nothing bad to say about this hotel. Staffs are friendly too esp. the slim lady with glasses. I forgot her name but she's awesome!

Room Tip: Shuttles are available to take you to nearby restaurants.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pinkcottage88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, VA
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 9 May 2013 via mobile

Two families stayed over one night for pre-cruise overnight stay. The hotel accommodation is good, service was satisfactory.
We enjoyed the gigantic Lois in the lake adjacent to the property. Kids enjoyed feeding them left over cereals from the patio outside of the breakfast room. We found the 2 bedroom suite large enough. The location is not the best if you are looking for a nearby restaurants. We had to hail a cab to go out. If you are .looking for a pre-cruise lodging, I would recommend that you get a room near the port.

Stayed March 2013, travelled with family
Helpful?
2 Thank ddkmdFairfax_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Miami Airport South

Property: SpringHill Suites Miami Airport South
Address: 6700 NW 7th St, Miami, FL 33126-6019
Region: United States > Florida > Miami
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Miami
#28 Romantic Hotel in Miami
#43 Business Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — SpringHill Suites Miami Airport South 3.5*
Number of rooms: 151
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Also Known As:
Springhill Suites Miami Airport South Hotel Miami
SpringHill Suites Miami Airport South Florida

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