We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Four Seasons Hotel Miami
Ranked #3 of 121 Hotels in Miami
Certificate of Excellence
Windsor
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent service”
Reviewed 9 September 2008

After a long and troublesome journey from London arriving at the Four Seasons made it all worthwhile immediately. I was obviously tired and while my partner was checking in I was taken to the room to freshen up.
After a long hot shower in the extremely well appointed bathroom I felt soooo much better.
Everything was spotless and top quality.
The pool area was fabulous. The staff keeping us topped up with iced water, coming round with chilled face cloths and watermelon every now and again was a nice touch.
The martinis before dinner were superb.
Have just booked our 3rd stay pre and post cruise.
It's a cab ride away from South Beach but well worth it.
There's a great breakfast place round the corner if you don't want to pay Four Season prices for coffee.
Everyone should stay at a Four Seasons at least once!

  • Liked — Everything
  • Disliked — Nothing
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank snoodlefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,509 reviews from our community

Traveller rating
    1,068
    293
    98
    34
    16
See reviews for
374
452
71
397
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 August 2008

Stayed here one night before departing on a cruise, close to where we boarded. Beautiful room with ocean view. Two fabulous pools and a great restaurant for dinner. I would defiantly go back.

  • Stayed June 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank newyorklover123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 August 2008

This is a very, very nice hotel, with wonderful staff. My wife and I stayed for two nights in August and were very satisfied with our stay, and would gladly return.

We were in a “bay view” room, and I would concur with another reviewer who said that the “bay view” room isn’t all that great. While you can see the bay, in between the bay and the hotel are a number of condominium-type buildings, as well as big parking lots. So the view is far from breathtaking (I didn’t see the “city view,” so can’t comment on that), and it didn’t help that the exterior of our hotel window was very much on the dirty side.

The pool is real selling point (even if you’re somewhat surrounded by those condo buildings). It’s big, long (34 meters) lots of nice chairs, great staff, and free cabanas. If you're looking for South Beach-style bling, this isn't your place.

If you’re choosing between the Four Seasons and the Mandarin, the pool at the Four Seasons is far superior. Much bigger, and with much more space around it. Similarly, having access to the Sports Club/LA at the Four Seasons is a big plus, as there are lots of classes offered.

We ate breakfast in Acqua twice and found it excellent both times. My wife got a massage in the spa, and said it was very nice, though very pricey ($300, with tip, for 80 minutes).

  • Stayed August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lancerodman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 August 2008

I absolutely loved this hotel, the service was wonderful and I would never stay anywhere else. When we were planning our trip we didn't know where to stay, we visit Miami a lot and didn't want to stay in Southbeach so we decided on the Four Seasons. Since it was our anniversary they gave us a free upgrade to a beautiful suite with strawberries and bottled water all complimentary. The room was very clean, the whole hotel in general was in great shape. One word of advice, before considering getting room service or eating at the pricey hotel restaurant, keep in mind there is a small food stand by the gym, they have breakfast and sandwiches and salads, very good deal. There is also a restaurant by the exit to the parking garage that has all you can eat breakfast and lunch for less than $10, the food is great.

  • Liked — pool and gym
  • Disliked — nothing!
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abkrm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2008

Just got back from the Four Seasons for our honeymoon and had an amazing time. From the moment we walked into the hotel, everyone treated us like royalty. I don't think they ever say no to anything that you ask for!

Since it was our honeymoon and I informed them ahead of time, they placed a plate full of chocolate covered strawberries in our room when we arrived and a nice note. It was really a nice touch. We booked our room online for $275/night through the hotel's website with the 5th night free. I thought it was a good deal for how nice of a property you get. Even though we paid for the rack rate room (a city view) we were given a room with a partial bay view bc it was our honeymoon and I asked. When we got to the room, I saw that it was next to a large crane, so I asked to be moved. They were gracious in accommodating us and gave us an upgrade to a full bay view. It was gorgeous and we loved waking up each morning to a beautiful view. The rooms were not huge and could use a little updating (I was surprised that a 5 star hotel doesn't have flat screen TVs-- but then again, who goes to Miami to sit in their room and watch TV??). The bathroom was amazing-- all marble, a separate tub and shower and beautiful granite vanity.

Overall, I would agree with earlier posts that this is a great hotel if you want to hang out by the pool. It might have one of the best hotel pools in Miami. The pool service was great. We never had trouble getting a cabana because the poolside area was not crowded. This makes a big difference if you are looking for a tranquil, quiet setting while you sunbathe (other hotel pools are crowded and you have to fight for a lounge chair). Beware that the pool side drinks and food do come at a price! $13 for a drink. We just went to the grocery store and bought some things to take down to the pool. We also liked that the pool was open 24 hrs a day, so you can take a late night dip if you like.

Another nice feature is the use of the gym, which has classes and exercise equipment.

The only cons I can think of are:
--Food is expensive
--Valet parking is also expensive (33/nt)
--You need a car to get around town. Note that you are *not* in South Beach, but in the downtown financial district. I didn't mind the drive, I actually preferred being away from all the craziness of SoBe and just going there for dinner.

Overall, an awesome experience.

  • Liked — Beautiful, tranquil setting. Awesome poolside
  • Disliked — Expensive
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Belli24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 July 2008

We just completed a seven night stay at the Four Seasons in Miami. Overall we were pleased with the stay but felt the hotel did not live up to our expectation of service from a Four Seasons Hotel. Noone ever addressed us by name. I thought that was a signature for Four Seasons Hotels. The service is definitely on the cold side except for the hardworking pool attendants. They worked very hard and were always asking us if everything was okay and if we needed anything. They were just great.

Housekeeping left a lot to be desired, especially considering the usual standards of Four Seasons Hotels. We asked on numerous occassions that the dirty glasses in our room be replaced but time and after time they forgot and we had to call and ask again. One day they cleaned the room and forgot to replace the toilet paper. On some days they forgot to leave bath gel. The room was spotless but they were quite forgetful. We had asked that the mini bar be emptied and they emptied it but they also locked it so we could not store anything. We had to call the front desk to have it unlocked.

One morning we were awakened in error by a wake up call that was meant for another room. They apologized for the error.

The hotel lobby and pool grounds are beautiful. The rooms are medium size, well appointed, and views are okay, nothing too great. There is construction going on next to the hotel and there are two big construction cranes. We could see one of the cranes from our room.

The food and drinks at the pool were pretty good but nothing fabulous.

Free use of the pool cabanas is a nice touch. I did not see anyone using the pool with the palm trees in it. They never offered to set our chairs up in that pool as it pictured on the web site photos. The pool with the palm trees is much smaller that you would think from looking at the web site photos.

The hotel is a great respite from the constant action on South Beach. Every time I entered the hotel I felt like I was in my own sanctuary. Very quiet, great smells fill the air, it really is a relaxing environment.

Free bottles of water at the valet desk and use of hotel umbrellas is also a nice touch.

We went to the health club on a few days, it is very large and seems to have all the equipment one could need. The views of the city are nice, expect for the building across the stree that is under construction.

We spent a lot on cabs, but felt the cab service we received was very good.

We secured a great room rate throught Travelocity, we paid $200/night for all seven nights.

We enjoyed our stay but really have to say that we were disappointed that the hotel did not meet our preconceived notion of Four Seasons service standards.

  • Liked — Pool
  • Disliked — Some Aspects of Service
  • Stayed July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ziggydssp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 27 May 2008

I thought that being in the financial district downtown might be a problem but it turned out to be a great location. It was easy to travel to SoBe, Key Largo and other areas of Miami by hire car but great to return to the luxury of the hotel. The service, as with all Four Seasons, was great . The room was the most basic category but it was comfortable and quite luxurious with a good city/bay view. The pool area was good with views of the city skyline. Breakfast was quite expensive but in my experience beautifully prepared and generous portions. We went to some good restaurants in Mary Brickell Village that were recommended by the concierge e.g. Oceanaire (fish/seafood/steak) and Peccinores (Italian) . These were a short walk from the hotel and were good and reasonably priced.

Had a great time in Miami and the Four Seasons made a big contribution to the enjoyment.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Veryfussy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami hotels
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Downtown
Mandarin Oriental, Miami
Downtown
EAST, Miami
EAST, Miami
#7 of 121 in Miami
377 reviews
Show Prices
Show Prices
Show Prices
Coconut Grove
InterContinental Miami
Downtown
JW Marriott Marquis Miami
Downtown
Kimpton EPIC Hotel
Kimpton EPIC Hotel
#12 of 121 in Miami
3,164 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Miami

Property: Four Seasons Hotel Miami
Address: 1435 Brickell Ave, Miami, FL 33131-3407
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Miami
#2 Family Hotel in Miami
#2 Luxury Hotel in Miami
#4 Business Hotel in Miami
#8 Romantic Hotel in Miami
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Destinology, Odigeo, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Four Seasons Hotel Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons
Four Seasons Hotel Miami Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing