Overall it was a very good stay. Brickell has really come to life as more than just the financial district. There is so much to do at night and lots of good places to eat. The hotel is in one of the nicest looking buildings on the strip. The service was very good. I'm a very low maintenance traveler and understand that with the amount of people using a hotel's facilities, there are going to be issues now and then. As long as the service is there to correct them, I'm a happy camper.
After checking in, I noticed the phone next to the bed was not working so I called down and an engineer fixed the problem within 20 min. The room was very clean and the beds were very comfortable. There were two large stains on the carpet by the door which looked like wine or grape juice and not anything disgusting that would really bother me. I did get a great rate on the Bay view room and although I got a good value, I can understand if somebody who paid a full price would want a little more “pop” from the room. The furniture was simple and elegant and the room was spacious with a beautiful bathroom but the walls were pretty bare with only one small frame hanging between the double beds. The AC control seemed to not be calibrated correctly because the room always felt warmer than the temperature it was indicating. I just turned it to a cooler setting and was okay.
One of the things that bugs me is people always complaining about high prices at hotels. I guess I just always expect them. It pains me to have to join the club though because I was really taken aback two times during the stay. First, upon arriving I asked what the rate was for guest parking and the valet attendant told me it was $36 per day. I then asked about self parking and that was $26 per day. Luckily, the manager overheard the conversation and noticed my car and informed me that there was free accessible parking (I have a permit) right around the corner which we used the entire stay. Again, great service by the bell staff who were excellent every single day. My second and main issue was room service. On the first night, I was going to go out but wanted to grab a quick bite before leaving since I was traveling all day and had not eaten. We ordered a hamburger and club sandwich two glasses of juice and a Coke. After all was said and done including service charges, delivery charge, and tip, my bill was $81. Again, this was for a burger and sandwich. I have never once complained about high food prices at hotels but this one was just more than I ever expected. At least it made for great conversation the next couple of nights. Yes, the people who say at the Conrad in Miami can afford all these prices but it doesn't mean we enjoy overpaying for things. The food was good however. I had breakfast every day at Deli Lane across the street from the hotel and it was very good.
On the bright side, I was given a free drink coupon at check in redeemable at the atrium lobby bar which was nicely decorated and had a great view. Drinks here were about $15 which is about what I expect at a hotel and especially the nicer ones like these. The view from here was perfect for watching the 4th of July fireworks!
Check-in and checkout were smooth as can be and only took about 2 min. each. The only issue I can really find with service (and it didn't bother me one bit) was that I was offered a free paper at check in which I took only because it was offered free, but it never arrived. No worries since I never read the paper anyways.
I know we tend to remember and write down the negative things we encounter just because it's easier but believe me, this is a very good hotel. I would definitely recommend it and would stay again myself.
- Official Description (provided by the hotel):
- Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Odigeo, LoveHolidays, TravelUp, Agoda, Travelbag, HotelsClick, Ebookers, Hotel.de and HRS so you can book your Conrad Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Conrad Miami Hotel Miami
- Miami Conrad
- Conrad Miami Florida