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“Excellent stay” 5 of 5 bubbles
Review of Conrad Miami

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Conrad Miami
Ranked #11 of 121 Hotels in Miami
Certificate of Excellence
Miami, United States
2 reviews
“Excellent stay”
5 of 5 bubbles Reviewed 6 June 2014

Great start of business trip, great service, kind and experienced staff. Good location for business meetings on or near Brickell Avenue. Spacious rooms, clean and complete bathroom. Concierge service attentive and effective, room servcie was fast.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you for your stay and thank you for taking the time to review our hotel. I am delighted to read about your beautiful stay and its convenience and location for your Miami visit. If your travels bring you back to Miami, we will look forward to your return. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,955 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
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English first
FLL, United States
1 review
5 of 5 bubbles Reviewed 5 June 2014

This is the best Hotel on Brickell - they really make you feel welcome and the attention to detail is what you would expect from a high end super luxury hotel! The best. awesome outstanding You will love it!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Norm A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you for your stay and thank you for taking the time to review our hotel. I am delighted to read about your almost perfect and fantastic stay. If your travels bring you back to Miami, we will look forward to your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
111 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 5 June 2014

The Conrad Miami is nicely located considering Miami traffic. The hotel, although pretty, lacks comfortability to me. Some floors are permanent residence and other floors are for hotel guests. Getting to the hotel floors is quirky and inconvenient. From the lobby you have to travel up to 25th floor then switch elevator banks and travel down to your room. This set up is annoying. The rooms themselves are well decorated, large and offer nice bath amenities. The Internet is fast and free. The staff is polite but all services are a little slow.

  • Stayed October 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DizzyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 13 June 2014
Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that your comments were forwarded to the appropriate team members and your valuable feedback helps us maintain the high standards our guests have come to expect of us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Sadly, I was here for a short one night stay for business, but hopefully I'll be back! The service was excellent and I really appreciated my room upgrade to the residences. What a treat! The views from my room (30th floor) were lovely. I also thought that the breakfast buffet was really good, which I don't always find to be the case.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rszj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you for your stay and thank you for taking the time to review our hotel. I was absolutely delighted to read your breathtaking review of our hotel, its views and your service experience. Conrad Miami is committed to providing a natural and engaging personal style that is all together unexpected and memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

We had a very nice, albeit short, stay at the Conrad Miami. Just one night following a cruise and then flew out early the following morning. I wish we had more time to enjoy your hotel and Miami itself. Hotel staff was extremely helpful with an early check in (since our ship got in well before the regular hotel check in time of 3pm) We left our luggage at the hotel and went out to explore Miami a bit. Within walking distance to some nice shops/restaurants. Concierge was very helpful with some sightseeing recommendations and restaurants as well. Room was immaculate and a small family could live in that bathroom, it was so huge! :)

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IhazWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you for your stay and thank you for taking the time to review our hotel. I am delighted to know that you chose the Conrad Miami in place of your usual hotel destination. I can only hope that we succeeded in convincing you of 2nd visit and I will look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, Costa Rica
Level Contributor
298 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

The hotel has a great location, great view. The staff service is perfect, except for the valet parking that should be better. The concierge App allow to program the wake up call, to receive a message of somebody that call me, and also to ask the valet parking at specific hour, but in that particular case the car wasnt ready. Its a Good choise!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rzccr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you so much for your review. I am very happy to know that we succeeded in providing a service experience that exceeded your expectations. I am truly proud of our entire team and I know that they are committed to going above and beyond for each of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sherwood park, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 2 June 2014

The hotel was picked for a National Meeting with 20 other guests. Other than the up and down elevators to get from lobby to meeting room, ( Flr 25 to Flr 2 ) I was impressed with how the staff met our needs once they became aware of our requests. The rooms and overall hotel was a treat to stay at for the 3.5 days. The hotel was very accessible for our offsite events and the local fun was all within walking distance.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, 9 June 2014
Thank you for your one night stay and thank you for taking the time to review our hotel. I am happy to know that you had a moment to experience our excellent customer service. Our Conrad ambassadors are committed to a service experience that is natural and personalized to each of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Miami

Property: Conrad Miami
Address: 1395 Brickell Avenue, Miami, FL 33131-3353
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Miami
#7 Business Hotel in Miami
#7 Romantic Hotel in Miami
#8 Luxury Hotel in Miami
#13 Family Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Conrad Miami 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Odigeo, Hilton Hotels Direct, Hotels.com and TravelUp so you can book your Conrad Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Miami Hotel Miami
Miami Conrad
Conrad Miami Florida

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